Australia - New Zealand and the South Pacific Adventure Holidays

Great and clean place to stay in lovely Hobart

The Rarotongan was a great family retreat with lots of entertaining activities and attractions. However, we felt compelled to use the facilities due to the small size (which isn't reflected in the images online) of our room and the bugs (cockroaches) that were in our room throughout our stay. It actually made it hard to sleep after seeing the first one. Then we saw them through facilities, in bathrooms and other areas around the resort. The bathrooms and pool area had a lingering sewage smell, and the details about the gym where just as misleading as the room size. The restaurant was fantastic, staff were incredibly friendly and their attention to detail was amazing! The kayaks and other boards were limited due to other families monopolizing them. The pool was small but fairly safe for children under 5. The Moko Club had great activities for smaller children and the staff management drinks were a great personal touch to making us feel welcome. The Rarotongan was a good experience for us, however the conditions of the resort are showing signs of wear and tear that don't reflect the cost of the rooms.

We love the place and often stay there. One issue that seems to be getting worse is mosquitos and with Dengy around it’s a worry. We couldn’t sit outside at our unit pool and every night we had a number in the unit. Staff sprayed one day but it didn’t seem to make much of a difference. Several other guests also mentioned it to us. Other than that we love the place. The staff are next level awesome

The Shangri-La is a magnificent hotel!! While the facilities are excellent and there is a wide variety of activities available, it is the staff who are the best part of this place. They are friendly, helpful, attentive and so, so supportive. I have stayed here before and I will keep coming back each year as it truly is a wonderful place to stay. Thank you to all the staff, particularly in the Reef Wing of the hotel. To Mary, Katea, Vishal, Aleisi and all the team - thank you so much!!

The Shangri-La is a magnificent hotel!! While the facilities are excellent and there is a wide variety of activities available, it is the staff who are the best part of this place. They are friendly, helpful, attentive and so, so supportive. I have stayed here before and I will keep coming back each year as it truly is a wonderful place to stay. Thank you to all the staff, particularly in the Reef Wing of the hotel. To Mary, Katea, Vishal, Aleisi and all the team - thank you so much!!

We love the place and often stay there. One issue that seems to be getting worse is mosquitos and with Dengy around it’s a worry. We couldn’t sit outside at our unit pool and every night we had a number in the unit. Staff sprayed one day but it didn’t seem to make much of a difference. Several other guests also mentioned it to us. Other than that we love the place. The staff are next level awesome

Great and clean place to stay in lovely Hobart

Staff went out of their way to make us feel welcome with top notch service.

While it is in need of a bit of a refurb, the Windsor still has a lovely charm.