Caldey Island Adventure Holidays

The location was excellent for us as we wanted the museum, almost opposite, and the Conservatoire only some ten minutes walk. It was also some distance from the stadium, where a very loud concert was taking place. Shops and restaurants were within easy walking distance. Much time would have been saved if the entrance instructions had explained the main entrance is not in Park Place but in St Andrew's Place. When checking out, we found two plastic cards which presumably could be used instead of having to key in security numbers each time, but this was not explained. Accommodation is tiny and pretty basic. Likewise the shower room lacked any refinement such as somewhere to put your washing things and the floor had not been cleaned properly.

Our room was spotless, and I enjoyed the setting, but I was very disappointed when I wanted to use the pool and was asked to pay an extra £10 per person. How can a hotel guest be expected to pay to use the hotel's own pool? I have stayed in many hotels—in Scotland, Venice, Germany, Spain—and this is the first time I have ever experienced something like this. I found it to be in very poor taste and disrespectful to the guest!.On top of that, as a guest, you have to pay 24 pounds a day... I hope that in the future they don't start charging extra for taking a shower in your room.

Great stay during heat wave. Luckily chose this hotel with air-conditioning. Breakfast was excellent and staff very pleasant and helpful.

value for money; cozy and clean with nearby restaurants and transport services. A must stay

Good location. However when we arrived we were not given the type of room we'd reserved, 3 months ahead of time. The staff did not really care about what we'd booked on expedia after I showed the confirmation, they said it wasn't binding to them. The hotel was full so no other room was available. The room was fine, had a lovely view but we'd booked two beds so they had to bring up a single bed which obviously used up a lot of space. This distracted from our experience of expecting better accommodations at a 4 star hotel.

Great stay during heat wave. Luckily chose this hotel with air-conditioning. Breakfast was excellent and staff very pleasant and helpful.

Our room was spotless, and I enjoyed the setting, but I was very disappointed when I wanted to use the pool and was asked to pay an extra £10 per person. How can a hotel guest be expected to pay to use the hotel's own pool? I have stayed in many hotels—in Scotland, Venice, Germany, Spain—and this is the first time I have ever experienced something like this. I found it to be in very poor taste and disrespectful to the guest!.On top of that, as a guest, you have to pay 24 pounds a day... I hope that in the future they don't start charging extra for taking a shower in your room.

value for money; cozy and clean with nearby restaurants and transport services. A must stay