South East England Adventure Holidays

I've stayed in several Cleveland Residence properties - this is my 2nd time at the Kensington property - and they are always brilliant. My room was cosy but ideal for me as a single traveller, the kitchen has everything you could ever need, and the bathroom was bright and modern. The shower cubicle itself was a little small but still useable. I loved the air con - ideal for warm-blooded folks like me, and the windows open wide enough to let in a gorgeous breeze. I only had one problem here and that was noise - every night I could hear something that sounded like the people in the rooms above me were rearranging furniture all night. Not sure what was going on, but I had to fall asleep with my headphones in to drown it out. By the third night I had kind of gotten used to it anyway. A great stay, just a tad noisy at night.

Great location and lovely polite and helpful staff

Location, Cleanliness, friendly staff, daily housekeeping services unless not required by guest, excellent breakfast served daily if part of hotel package.

The bed was not comfortable sadly

The Bellman on duty was exceptional ensuring all of our needs were met. I wish I could remember his name. Rooftop Terrace restaurant was very pleasant and worth visiting.

Classic antique decorative structure. The staff are very polite and friendly. Breakfast is great. Very comfortable to stay for 3 nights.

Lovely hotel. We enjoyed our stay.

Location, Cleanliness, friendly staff, daily housekeeping services unless not required by guest, excellent breakfast served daily if part of hotel package.

Great location and lovely polite and helpful staff

We stayed one night due to Heathrow Airport issues. The staff at night was wonderful and helpful. Morning staff was less so. No lift. Narrow and steep steps, which we anticipated as it is an older hotel. We chose 4th floor as they said it was less noisy. The train noise is prevalent. Very prevalent even on floor 4. No ac and windows only opened a small bit. They did provide a fan which helped. Small room which again we knew about. Nice however small bathroom. Across from a cute park. We needed a place to stay, it was reasonably priced and clean. Would have liked to visit that area, Paddington, but again, we were in and out.

Great location and lovely polite and helpful staff

Location, Cleanliness, friendly staff, daily housekeeping services unless not required by guest, excellent breakfast served daily if part of hotel package.