Bernisse Adventure Holidays

The hotel smells bad so the staff constantly sprays this air freshener around that smells like bug spray..the towels r frayed and have holes in them..my single room was very small and so was the shower..there is a big hole by the front steps that is dangerous..8 steps to get into the hotel..the breakfast was OK.

The room was large and very nice with great amenities. We also really enjoyed going to the private and shaded garden with a glass of wine to relax in peace and quiet.

Nice room, brunch in main eating area was nice. Calm and relaxed atmosphere.

Listen, this place right here...this is the place to be. I'm a big traveler and have stayed in dozens of hotels from The Ritz to La Quinta and this place topped them all - and this was my first time in Amsterdam. Absolutely unreal. Not only is it probably the best location in the city to see literally anything of interest, but the property itself is top notch. It has an incredible interior, it has an incredible bar (one of the best bars in Amsterdam, period). It has a beautiful courtyard and a restaurant with incredible food. And the rooms?? Yeah, imagine having the best shower ever and having perfectly temperature controlled with plenty of space in even the smallest rooms. But that's not even the best part - my Fiancé and I wanted to go out to eat so I insisted we converse with the concierge since the rest of the hotel was already 10/10, we must've gotten 5 recommendations for restaurants and tours from them and each one was off the charts. The first restaurant we went to greeted us and when we sat down...BOOM, glass of champagne at the restaurant COMPLIMENTS of the rosewood. Check in was easy, they took our bags, they called us Ubers and ever person there was friendly - I will seriously not stay anywhere else in Amsterdam when I return - there's no point - this place has everything you need. (Also shoutout to the concierge, Mara - sorry about the spelling - she totally rocks and they should pay her whatever she desires)

My daughter’s dirty clothes—placed directly next to her travel bag on the floor—went missing during our stay. We lost hundreds of dollars in high-end activewear, including a Lululemon jacket, a Vuori set, Alo socks, and a Vuori halter. When I reported it, front desk staff claimed housekeeping "accidentally tossed" the clothes into the trash and that the refuse had already been collected. They refused to show camera footage to verify who entered the room, denied any theft, and insisted it was my mistake for leaving clothing near the bin. Considering how small the room trash cans are, it is completely unreasonable to claim a full wardrobe's worth of bulky clothes was mistaken for garbage. Management took zero accountability and offered no compensation or reimbursement for our lost property—they simply comped a single breakfast. I am deeply disappointed by the lack of responsibility and security here. I would not recommend staying at a hotel that takes so little care of its guests' personal belongings.

The room was large and very nice with great amenities. We also really enjoyed going to the private and shaded garden with a glass of wine to relax in peace and quiet.

The hotel smells bad so the staff constantly sprays this air freshener around that smells like bug spray..the towels r frayed and have holes in them..my single room was very small and so was the shower..there is a big hole by the front steps that is dangerous..8 steps to get into the hotel..the breakfast was OK.

Nice hotel. It was comfortable and in a great location. Beautiful to have breakfast beside the canal.

The room was large and very nice with great amenities. We also really enjoyed going to the private and shaded garden with a glass of wine to relax in peace and quiet.