Isla del Puerto Adventure Holidays

the room was cold. Everything else was ok. Nothing spectacular. Good place to stay for a day or two.

Room was cleans and neat. Staff was friendly and polite. Would stay again next time.

Great hotel, our room was warm and clean. The staff were very helpful and friendly. It was quite busy considering it was January but they were very organised. The breakfast selection was wonderful. Would recommend this hotel.

The room was clean & in a great location. I enjoyed the city views & the soaking tub, which was really deep. I enjoyed taking baths in that tub! Overall i would recommend this hotel to others.

The room was very clean and the location was great. Staff was very friendly and helpful. The room was however very small. My husband had to climb over me in the bed to get up. I will try a queen size next time we stay.

The room was beautiful, the bar staff in the middle of an awful snowstorm was incredible! I will be recommending to everyone!

Can’t say enough good things about the staff and service. We were only there for one night, but we were treated like special guests. Gorgeous decor, fitness center, pool, rooms, ba to rooms. Our requests were accommodated, the kids got little gifts from the staff, the in-room dining meals and Ospero breakfast were delicious, the views were spectacular, the amenities were plentiful. We usually don’t like to stay at the same hotel more than once, but this one definitely “rose” to our needs and likes. Thank you!

the room was cold. Everything else was ok. Nothing spectacular. Good place to stay for a day or two.

Room was cleans and neat. Staff was friendly and polite. Would stay again next time.

Booked two rooms. One room had no issues, and the kids were happy with their space. Unfortunately, the other room had a heating problem during a NYC deep freeze. The first night, the temperature was around 63°F. I contacted the front desk the next day, and they promptly sent a very polite and professional technician. The heat improved, though it didn’t fully reach a comfortable level; the second night it maxed out at 66°F. During checkout, Carolyn handled the situation with genuine care and professionalism. She took the time to listen and made sure I felt satisfied with how the issue was addressed. Thank you, Carolyn.

Very nice and clean room. Great location, and host is responsive and quick. Can't ask for better!

Very pleasant staff. Room clean and spacious. Nice and central for shopping, restaurants, sightseeing etc.

Courteous and helpful staff. Clean, great amenities