Maxorata Adventure Holidays

Rooms clean, staff fantastic!

The hotel has direct access to a ver quiet beach, the rooms with sea view are amazing! There's not much to do in the área, as it's very small, but it's ideal to relax. The food was really good, the staff increíble helpful and friendly, the spa is one of the best I've been to, and the bed was super comfy. The entertainment offer was ok too, although Aqua gym was in the pool with cold wáter instead of the heated one (they moved It there the day we left😢) I would definitely recommend and repeat

Stayed at Elba Sara for 5 nights, from the arrival the staff were excellent. The hotel was lovely, room large, clean, and we had the treat of a sea view. We ate in the restaurant every day, and there was so much choice of food. Last year we stayed nearer the harbour, but loved our stay here. Thankyou

Great hotel, amazing staff, luxurious feel to accommodation and common areas, great location. Definitely recommend

Staff were great, so helpful. Bungalows eere a great space. Brilliant varietyof foodfir the buffets. Lovely area, would def go back.

Staff were very friendly and helpful. The pools are great. Location is wonderful - beside the beach. Lots of aircraft noise as so close to the airport.

Rooms clean, staff fantastic!

The hotel has direct access to a ver quiet beach, the rooms with sea view are amazing! There's not much to do in the área, as it's very small, but it's ideal to relax. The food was really good, the staff increíble helpful and friendly, the spa is one of the best I've been to, and the bed was super comfy. The entertainment offer was ok too, although Aqua gym was in the pool with cold wáter instead of the heated one (they moved It there the day we left😢) I would definitely recommend and repeat

All night staff party inside the hotel was unbelievably disruptive and kept us awake! Really appalling from the Barcelo group to host their staff xmas party at the hotel wirh music blasting until all hours of the morning. Your guests have paid to have a top quality expeience and this certainly includes sleep. The hotel did not warn guests about the level or noise, nor did they provide ear plugs or even consider how the noise they caused impacted paying guests. This is not some cheap hotel, I dont expect the staff to keep me awake at night. There was no concern for guests at all and even littlr remorse. I raised it with reception the next morning and the man just laughed it off, he literally shruged and said "it's once a year" like I was the inconsiderate one. I left my room number and asked for my complaint to be passed to managment, not one person contacted me, not even the guest relations manager. The noise statted during the evening entertainment when at least 60 staff congregated in the reception talking very loudly amongst themselves and interrupting the performers. I have never seen anything like this from staff, especially at a supposedly 4 star hotel, the senior management are clearly in favour of this party being held at the hotel which is insane. Take your staff out and treat them to a proper party away from their place of work and respect your guests sleep! For this reason alone, I will not recommend or stay at this hotel again.

Clean, functional room

Apartment complex was lovely, basic, needs a little TLC in some areas but this did not ruin our stay. Cleaners and workers always on the go, busy and very polite. Cafe/Bar next to the pool was ideal and good value for money.

Rooms clean, staff fantastic!