Paroisse des Viaducs Adventure Holidays

Excellent location. Clean rooms and great service.

Thank you for the service

The Reception staff, in particular, Maureen, were excellent and very helpful and professional. The facilities were limited and inconvenient, due to ‘opening hours’! Reception ‘not manned’ in afternoons/night. IE: can’t use Spa if staff aren’t available to give key! No back-up or contact for any emergency - fire/lift. No safety deposit box. It was not acceptable to check own extensive inventory and clean room and take off bed linen, before leaving! A professional clean of room, utensils, crockery etc., would be expected. No salt put on paving or steps outside the hotel, when it snowed and was icy!

Great location. Nice staff. Room is good size.

Excellent location. Clean rooms and great service.

Great location. Friendly professional staff.

Apartment was great for what we needed. Easy lift to slopes. Restaurant next door lovely

The hotel itself was great - large, spacious rooms, including a full soaking tub and huge shower, very clean and comfortable room. We had a small balcony to enjoy the views. Staff was very nice and helpful. Only a 5 minute walk to the Bastille where we enjoyed riding the cable cars up the mountain for an amazing view. However, the immediate area outside the hotel and throughout the city, we did not feel safe - even in the daytime. Do you research on crime and the sections to avoid. We made the mistake of walking from the train station to the hotel, but took an uber on the way back because we did not want to venture out, It's a shame because this city has so much potential. Even in the local coffee shop, there are signs on the table inside to be aware of pickpockets.

Thank you for the service

Everyone was very helpful and friendly.

Staff were friendly and very helpful. We arrived late and the owner kindly stayed up and waited for us.

Thank you for the service

No parking, Spa only for a fee and no reservation spots available, no snacks during the day available, no water/drinks available after 10pm. Nice hotel but bad service.