Hontoon Island State Park Adventure Holidays

The rooms were nice and clean. The staff was absolutely great. They made sure we had everything that we needed very helpful. My family will be doing it again.

Very nice clean and spacious homes.

Family oriented

We had a great stay. Very spacious. Our only complaint was the cleanliness of the floors. Our feet got really dirty very quickly and with little kids we had to clean their feet multiple times while in the home.

Excellent

We had a great stay. Very spacious. Our only complaint was the cleanliness of the floors. Our feet got really dirty very quickly and with little kids we had to clean their feet multiple times while in the home.

I am disputing the charges for my recent stay because the services and accommodations provided were materially different from what was advertised and represented prior to my arrival. I specifically chose this resort over several comparable luxury hotels because of its reputation for exceptional service and the amenities that were advertised. Unfortunately, my experience did not reflect the level of service I paid for. Throughout my stay, housekeeping did not service my room twice daily as advertised. Instead, housekeeping often arrived late in the day after we had already returned, making the service ineffective and preventing us from enjoying the expected turndown and room refresh. Additionally, my family and I repeatedly experienced unnecessary questioning regarding our room number and reservation. Staff members also assumed that my reservation had been made through an agency simply because my confirmation was associated with my business email address. These repeated interactions made us feel singled out and unwelcome rather than valued guests at a luxury property. I also communicated in advance that we were celebrating my daughter’s birthday and was advised that the hotel would acknowledge the occasion. No birthday recognition or accommodation was provided despite those representations. Another significant issue was our inability to access and enjoy certain resort amenities. We were turned away from amenities because they were reportedly at capacity, despite paying

Great stay

Excellent

Great Facility.

Great place would have been nice if all the elevators were working had to do a lot of unnecessary walking because of it.

Clean , staff and room perfect

Very nice clean and spacious homes.

Everything about this hotel was immaculate from the staff to the restaurant to the location and of course the rooms and the bathroom are well kept very update to date. I’ll give them a 10 out of 10. Definitely recommend this hotel.