Kakuuto Adventure Holidays

Very good, very helpful and friendly staff

A favorite when staying in the Upper West Side. The 1 train is a two block walk, and can get you anywhere you need to go. There’s a CVS next door for convenience, a grocery store down the street, and countless eateries within 1-2 blocks. Oh, and the beds are really comfy. :)

I had sent two messages to the hotel to check that I had booked the right room type to see the full view ranging from the Brooklyn Bridge, city skyline and all the way to the Statue of Liberty. It is my fault for not following up for a response because I ended up having to choose between the room they gave me (bridge view only) or partial skyline and statue. I chose the statue view but was disappointed as I paid the amount I did expecting the full view. My mistake, not the hotel’s but if you send a message requiring a response, you may not get one. My advise - FOLLOW UP!!! Also, if you have a camera that is anything other than an iPhone, they will not let you use it on the property (from the outside at least). There is mention of this on their website (if it would occur to you to check for such things) but it merely states that no professional photography is permitted without a contract with the property (it does not however state that a camera cannot be used at all) so I was again disappointed to find that this extends to using a hand held fairly basic camera. Most people use their phones I realize, but this is something to be aware of if you plan to use an actual camera or God forbid any type of zoom lense to capture the amazing view. The elevator keys are temperamental and on one occasion I was trapped in the elevator until someone else entered but the staff I encountered were all really friendly and overall it is a really nice hotel in a great location.

Pool and service on the rooftop was excellent! Front desk and valet were also very good as well.

Pool and service on the rooftop was excellent! Front desk and valet were also very good as well.

I had sent two messages to the hotel to check that I had booked the right room type to see the full view ranging from the Brooklyn Bridge, city skyline and all the way to the Statue of Liberty. It is my fault for not following up for a response because I ended up having to choose between the room they gave me (bridge view only) or partial skyline and statue. I chose the statue view but was disappointed as I paid the amount I did expecting the full view. My mistake, not the hotel’s but if you send a message requiring a response, you may not get one. My advise - FOLLOW UP!!! Also, if you have a camera that is anything other than an iPhone, they will not let you use it on the property (from the outside at least). There is mention of this on their website (if it would occur to you to check for such things) but it merely states that no professional photography is permitted without a contract with the property (it does not however state that a camera cannot be used at all) so I was again disappointed to find that this extends to using a hand held fairly basic camera. Most people use their phones I realize, but this is something to be aware of if you plan to use an actual camera or God forbid any type of zoom lense to capture the amazing view. The elevator keys are temperamental and on one occasion I was trapped in the elevator until someone else entered but the staff I encountered were all really friendly and overall it is a really nice hotel in a great location.

I had sent two messages to the hotel to check that I had booked the right room type to see the full view ranging from the Brooklyn Bridge, city skyline and all the way to the Statue of Liberty. It is my fault for not following up for a response because I ended up having to choose between the room they gave me (bridge view only) or partial skyline and statue. I chose the statue view but was disappointed as I paid the amount I did expecting the full view. My mistake, not the hotel’s but if you send a message requiring a response, you may not get one. My advise - FOLLOW UP!!! Also, if you have a camera that is anything other than an iPhone, they will not let you use it on the property (from the outside at least). There is mention of this on their website (if it would occur to you to check for such things) but it merely states that no professional photography is permitted without a contract with the property (it does not however state that a camera cannot be used at all) so I was again disappointed to find that this extends to using a hand held fairly basic camera. Most people use their phones I realize, but this is something to be aware of if you plan to use an actual camera or God forbid any type of zoom lense to capture the amazing view. The elevator keys are temperamental and on one occasion I was trapped in the elevator until someone else entered but the staff I encountered were all really friendly and overall it is a really nice hotel in a great location.

Great place, but having to pay $55 a chair or $650 for a table at the pool is crazy!

The only negative comment is the memory foam mattress and the pillows were very, very soft. Zero firmness at all which for me made a bad sleeping experience. I left with both a stiff neck and back. I would suggest a medium firmness which is universal for most people. Other than that the hotel was amazing! Very clean! The Sports book was great! Room service was fast and professional!

Very clean and quiet place to stay in. Transportation is very convenient as well. Breakfast was great, lots of variety to eat. And most of all, super friendly staff.

We stayed 5 nights at Albergo Etico Roma with our toddler and had a truly wonderful experience. Our room (#303) was spacious and conveniently located next to the elevator, making stroller access very easy. The extra space was perfect for our child to run around and feel comfortable. The hotel itself is beautiful, with a fantastic location: just a 10-minute walk to Piazza del Popolo, about 20 minutes to the Vatican, and 20 minutes walk to the Spanish Steps. There is supermarket right across the bridge called, Todis Rione Prati which has everything for our toddler and local specialty food. What made our stay most memorable was the staff — from the front desk to the cleaning and kitchen teams. Everyone was extremely helpful, professional, and genuinely friendly, which made us feel at home. This was our fifth time in Rome, and we can confidently say Albergo Etico is one of the best places we’ve stayed. We will happily return on our next visit!

The price is very good for the cleanliness for the air conditioner that worked perfectly! Compared to their competitors just north of them . . . I will never use their competitor again despite them being cheaper! Definitely worth the money as far as New York goes