Kraslava Municipality Adventure Holidays

We had to ask for towels 4 times since 9am and finally got it at 7pm….. “oh you know how cleaning ladies are..” is not the best answer to give to your guests at 4 star hotel. Spa was nice, room huge but had dead mosquitoes on the walls and bugs walking around in the bathroom.

Nothing stood out just a nice hotel and very helpful

Great room. Great service

Nice hotel. Balcony has not been cleaned for some while otherwise the rest is clean enough. Lovely staff. Good rooms. No elevator which is not immediately clear from their description.

The check in was easy, and the room was great. This is a reception less hotel, so all communication is done via phone or email. But it was easy and the room was nice. They are very centrally located in old town and easy walk to all the sites. We were able to store our luggage after check-out. I would definitely recommend them and stay there again.

Lovely hotel, really nice room and super-helpful staff. Adina in particular was fantastic and gave us some excellent recommendations for walking and restaurants etc. Recommend!

Beautiful hotel in the reflect location for discovering Vilnius. Hotel staff were polite and attentive.

We spent 3nights at the Imperial and it was a superb hotel. They were able to accommodate an early check in for one of the 2 rooms which was super helpful and they had the other ready efficiently. Theblift wasn't working during our stay but the reception staff helped with bags and also stored our pushchair for us as we were travelling with a baby. The breakfast was tasty and served in a lovely room with friendly staff who were also very efficient. We had an issue on the last day that a payment had been taken from the cards held to the room in error. The staff were very apologetic and while it took a few days to sort out the money was returned to our cards. Overall a great hotel with splendid, if not ostentatious, decor and helpful, friendly staff. Would 100% recommend.

Nice hotel. Balcony has not been cleaned for some while otherwise the rest is clean enough. Lovely staff. Good rooms. No elevator which is not immediately clear from their description.

Nothing stood out just a nice hotel and very helpful

Very spacious, clean property. Best location in Vilnius center❤️❤️❤️❤️❤️

Our room was a little tight for four adults but it worked just fine.

Nothing stood out just a nice hotel and very helpful

The check in was easy, and the room was great. This is a reception less hotel, so all communication is done via phone or email. But it was easy and the room was nice. They are very centrally located in old town and easy walk to all the sites. We were able to store our luggage after check-out. I would definitely recommend them and stay there again.