Hawaii Adventure Holidays

The front desk customer service was not pleasant, helpful at all

For a four star hotel... the pool in particular was run down. There are traffic cones around the pool deck, spots where the tiles in the pool are chipped, and the handrail into the hot tub is wobbly. On the bright side, the bed was super comfy, and I enjoyed doing the yoga on the beach that is included in the resort fee.

The only thing i didnt like is that they charge for the shuttle from and to the nearest shopping center $5 each way per person, i think a resort in this category should provide shuttle either free or less amount for their guests !

Clean room

Great place on north shore. A little far if you are looking for activities. Great if you are looking for peaceful beautiful place to stay.

The front desk customer service was not pleasant, helpful at all

The hotel was perfectly situated opposite Waikiki beach and the rental of beach items well received as we spent most of our time there. The hotel is beautifully maintained and the staff are typically Hawai’i n in their laid back, kind and helpful approach. The aquarium and its upkeep in the lobby was an added bonus and the bar area a nice place to have a drink. Our room was large for myself and my two children aged 19/20. And I loved our balcony overlooking both the city, the beach and the beautiful misty mountains. If I had one issue it was the bar charges, inconsistent and one time charged $11 for one beer and then charged $38 for two beers. I always had the same drink but didn’t pick this up on my bank statements until I got home. So check what you are being charged. I loved the location, nearer the zoo end, as a bit quieter but with a 3-4 min walk you are into the main stretch. I would recommend the hotel to families and single travellers as there is enough going on at the hotel but it doesn’t feel like an 18-30 type place. I would sum it up as a modern, sophisticated beach side hotel with a lot going on if you choose. I wish we had more time there. The Hawaiian people are wonderful. I hope we’ll be back one day.

Tight spaced rooms. Bath towels were not readily available upon check- in and had to call multiple times to request them. However the hotel is situated in a good location, walking distance to everything.

Beautiful and well maintained all around. Elevators are a bit warm as they are not air conditioned, but the room was wonderful.

The hotel was great staff very helpful

This place is a hidden gem!! Tucked away in a beautiful town on a peaceful, serene bay with amazing staff!! Marissa was most helpful with recommendations that did not disappoint. I will definitely be returning.