Ten Thousand Islands Adults Only Holidays

They need to have better communication.

Beautiful property, beautiful clean rooms. Wasn’t informed of extra charges that were being applied after being told “it’s included.” Would have been nice to know. Wasn’t informed of holding fee of an extra $200 a night for “amenities” until we arrived. When booking it just looked like a $120 fee. The food is not kid friendly or budget friendly. Decided to splurge and order room service one morning and the bacon was nasty and the waffle was raw. Not to mention the guy who delivered it walked right in, not a comfortable situation. Overall a nice place, but did have some down falls.

A very nice hotel in the heart of downtown Naples. Clean modern rooms, attentive staff and a sunny pool deck. Naples’ best dining steps from your door.

The rooms are extremely spacious and clean. The valet gentlemen are great. The shuttle drivers are great. Property is very pretty. The London Club/Claw Bar are wonderful. Special mention to Andy the shuttle driver, what a sweet and wonderful soul. And then the hardest working person always with a smile, is the young man who serves the pool area and the London Club. Wow. He is amazing. Service in general is great. The only person that was kind of rude was the condescending gentleman at the front desk (with a mustache). Will be back.

Beautiful property. Pool and lobby (including bar) were exceptional. The staff was some of the best I have ever experienced.

Not as great as it used to be. Close to some shopping and restaurants. New pool area is very cool. Maintenance issues with the bathroom at 6am (very loud noises coming from toilet). Needed the pull out couch in the suit set up and to call multiple times to get it done. Staff were not very knowledgeable, but very friendly! I would stay again

The breakfast was burnt

They need to have better communication.

Love this place will be back soon!