Sand Island Adults Only Holidays

Housekeeping was every other day which was fine, however the singular day that housekeeping did come, all the dirty towels were taken and nothing clean we given. We came back after a long day to only 2 small towels, that we had not used prior. Additionally, conditioner was not refilled and hand soap was also not refilled. Additionally, upon checking out I realized that I was not actually upgraded and my dining credit benefit was a trick. The hotel website only has king beds, just either rooms with balconies or not. The $40 Food Credit is abysmally low since they more commonly give $150 Food Credit, with an added free parking. Ultimately, I am more disappointed in the quality of housekeeping as well as the fact that the front staff told me I was upgraded from a Queen to a King, when in fact they never had any Queens and I essentially had a basic room.

Family friendly. Restaurants, shops, beach are all walkable. The ocean views from our suite were amazing! Loved the washer and dryer in our 2 bedroom suite. Highly recommend.

Wonderful location and fantastic scenery

Great place very close to the beach and restaurants

This property badly needs a major upgrade in terms of furniture, carpet/flooring, restrooms, hallways, bathrooms. Royal Hawaiian provides excellent service and amenities that speak of luxury, however, everything appears so shabby and dated. The Azure restaurant should consider changing chefs as the food in the fixed menu dinner was not good. Valet and guest services are excellent. But tipping becomes very costly.

All staffs, especially pool staffs, are so kind and extremely helpful.

Fantastic location, parking was great, breakfast was good could use a little more variety. I would have loved waffles or pan cakes. Room was clean and comfortable.

Family friendly. Restaurants, shops, beach are all walkable. The ocean views from our suite were amazing! Loved the washer and dryer in our 2 bedroom suite. Highly recommend.