Westerwald Adults Only Holidays

Lucia was amazing and extremely accommodating when we checked in. Our suite was incredible and had amazing views. We will definitely love to go back one day.

Room size too small. Breakfast was good.

Great location within the main shopping area. A few minutes walk to the Döm and old town, and to the chocolate museum. Automated check in code didn’t seem to work but it was daytime so we just went inside to the reception desk where the staff were friendly and welcoming. Room was clean, though very small. Bathroom was functional but the shower door was a little temperamental. We didn’t have breakfast at the hotel so can’t comment on that. We found the department store across the road had a lovely buffet for only 5€. I would certainly stay at this hotel again, it was good value for money and surprisingly quiet for such a central location.

We had a great stay for 3 nights here. It was such a beautiful location - lovely walking out to the water, and behind was a lovely park. The bed was comfy, room was spacious. We had to take the key card out at night as it was really loud (the actual slot seemed to make a vibration noise, as well as the air con). We also said we’d appreciate another pillow, although they probably would’ve provided them had we asked. We didn’t eat here or have breakfast so can’t comment on that. Overall a great stay, thanks very much!

Is a good place to stay but i found an small issue with the a/c and the shower. Thanks

All staff were superb. Welcoming, efficient and nothing too much trouble.

Okay, bisschen staubig, teilweise in die Jahre gekommen, teilweise erneuert.

Our biggest issue was the lack of response from the admin team. During our trip we intended to stay at this hotel twice, but because of a flight cancellation we had to miss our first night. I messaged the hotel to find out how to reclaim the 10% cost we were entitled to but I heard nothing back. Similarly our 2nd booking was for two rooms. We requested interconnecting rooms but nobody told us this wasn’t possible until our arrival. One of our rooms had a faulty minibar which we reported right away because we need it for milk, but there was no action. Eventually I chased this up face to face and they refused to accept it was broken. It was clearly warm inside unlike the one in the second room we booked. We made do with just the one despite having paid for two. Reception often lacked personnel and the food service was slower than expected, especially for my son’s two scoops of ice cream. We nearly offered to scoop them ourselves by the time they arrived. One of our rooms had a window with no curtain and a broken luggage bench which had screws sticking out of it. The original room layout was not thoughtfully arranged for a family and so we moved the furniture to make it more comfortable. It didn’t live up to my expectations.

Room size too small. Breakfast was good.

Okay, bisschen staubig, teilweise in die Jahre gekommen, teilweise erneuert.

Stayed in Cologne 6.2.25. Got the 4-bed family room. Plenty of space for us all. Very roomy, clean and comfortable. The lift is small and stairs are steep, no big deal. Dinner recommendation was on point! Only down side is trying to find parking to check in. The parking garage is half a block away and once accessed super easy. Totally recommend staying here!

Great location within the main shopping area. A few minutes walk to the Döm and old town, and to the chocolate museum. Automated check in code didn’t seem to work but it was daytime so we just went inside to the reception desk where the staff were friendly and welcoming. Room was clean, though very small. Bathroom was functional but the shower door was a little temperamental. We didn’t have breakfast at the hotel so can’t comment on that. We found the department store across the road had a lovely buffet for only 5€. I would certainly stay at this hotel again, it was good value for money and surprisingly quiet for such a central location.