Crans-sur-Sierre Adults Only Holidays

Wonderful relaxing stay in a beautiful traditional hotel. We received valet parking which was a delight. The hotel is located in a great location and they were able to offer travel advice which enabled a short trip to the main spots around the lake. Can't wait to return.

Excellent right through maybe can add a bit more on breakfast cannot fault anything really

We were really well looked after. Superb stay.

Customer service on point

The property is very nice but this definitely does not have the amenities and services of a five-star hotel. First of all it is a private residence. There is no concierge, no front desk, no spa, no gym, I know other rooms beside the rooms you stay in. The rooms are very nice but are missing some basic things especially since they rank themselves that's why I start. There was no lotion, no conditioner, and that toiletries were not luxury. Just average. They included breakfast it's just a basket of bread and jam they didn't leave at the door with some yogurt and butter. The residence does not have its own parking. You have to use private parking but at least it's close to the residence. The manager of the restaurants downstairs is the part-time property manager and he is friendly and nice but he's not there when the restaurant is closed. If you need something then call the number on the reservation you will get someone who will have to ask somebody else and get back to you for anything you need. This is more like a VRBO. The steam feature and the shower is nice but does not qualify this as a spa property. Location is great and overall we have a good stay but the descriptions of the property need to be updated so that expectations are realistic.

We were really well looked after. Superb stay.

Beautiful property, great location, helpful and friendly staff

Beautiful, peaceful, high class property. Staff was very accommodating. Thank you for such a beautiful stay.

Customer service on point

Beautiful property, great location, helpful and friendly staff

Comfortable, great parking, lovely beach nearby. Very helpful staff

We had the best stay here during the Freddie Mercury days in September. It’s conveniently located right across the train station and the bus stop is also very close. There are delicious food options within walking distance and a grocery store. Rooms were clean and quiet. Thoroughly enjoyed the balcony overlooking the lake. Breakfast buffet had a wide range and was delicious. Dinner was better than other restaurants around the area. Complimentary beverages in the fridge were a huge plus and were refilled daily. Wonderful property, staff, and location. I’d stay here again in a heartbeat. Thank you for making our stay so memorable!

We were really well looked after. Superb stay.