Lappei Adults Only Holidays

The toilet seat was broken, and we had to wait half a day for it to be fixed. The Wi-Fi was terrible, and we couldn’t get a 5G signal at all. The soundproofing in the room was awful. On our last night, a couple staying in the room above us were fighting and shouting, waking us up at 4 a.m. We informed the manager, but he was unable to resolve the situation. As a result, the noise, shouting, and arguing continued, and we weren’t able to fall back asleep. Since it was our check-out day, we asked if it was possible to extend our stay in the room. The manager said they could only extend it by one hour, which wasn’t helpful. In the end, our entire day before the flight was ruined because we were exhausted from the lack of sleep. A few more downsides: It takes more than an hour to get to Chania from the hotel, and the bus is usually overcrowded. There are no shops nearby. On the positive side, the area is very peaceful, the beach is within walking distance, and the food offers a good variety to suit different tastes. Other than that, it’s pretty much the same as any standard all-inclusive hotel.

Beautiful little boutique hotel. Walkable convenient community.

Great experience, very clean, amazing food. Only wish the pool remained open into the evening.

Our stay at Vertali was made truly special by the outstanding customer service. Every member of the team was warm, welcoming, and genuinely committed to making our vacation memorable. From the moment we arrived until the day we left, we felt cared for and appreciated. A very special thank you to Kiki, whose kindness, professionalism, and positive energy stood out every single day. She consistently went above and beyond and made us feel like valued guests rather than just another room number. I’d also like to recognize the incredible breakfast team. Their friendliness and attention to detail did not go unnoticed. Exceptional service is what transforms a great hotel into an unforgettable experience, and the team at Vertali did exactly that. Thank you for making our holiday so enjoyable. We will consider back again and create beautiful memories at Ventali.

We had amazing room with private pool view to the sea it was heaven room number 614 !!! This hotel has amazing location and fantastic view all over, only 25 min from airport, great service and staff, pools for adullts only and pools with the kids, SPA, inside pool, tennis court, be ready to walk in the resort/or you call the reception adn they come in a minute to pick you up since its very large and on top on the hill. Fantastic Stay!!! Thank YOU!!!

We had amazing room with private pool view to the sea it was heaven room number 614 !!! This hotel has amazing location and fantastic view all over, only 25 min from airport, great service and staff, pools for adullts only and pools with the kids, SPA, inside pool, tennis court, be ready to walk in the resort/or you call the reception adn they come in a minute to pick you up since its very large and on top on the hill. Fantastic Stay!!! Thank YOU!!!

Great experience, very clean, amazing food. Only wish the pool remained open into the evening.

Our stay at Vertali was made truly special by the outstanding customer service. Every member of the team was warm, welcoming, and genuinely committed to making our vacation memorable. From the moment we arrived until the day we left, we felt cared for and appreciated. A very special thank you to Kiki, whose kindness, professionalism, and positive energy stood out every single day. She consistently went above and beyond and made us feel like valued guests rather than just another room number. I’d also like to recognize the incredible breakfast team. Their friendliness and attention to detail did not go unnoticed. Exceptional service is what transforms a great hotel into an unforgettable experience, and the team at Vertali did exactly that. Thank you for making our holiday so enjoyable. We will consider back again and create beautiful memories at Ventali.

Our third stay. Always welcoming, lovely staff. Very clean rooms and facilities. Excellent restaurant. Beautiful pool area. We will return again one day.

Great experience, very clean, amazing food. Only wish the pool remained open into the evening.

We had amazing room with private pool view to the sea it was heaven room number 614 !!! This hotel has amazing location and fantastic view all over, only 25 min from airport, great service and staff, pools for adullts only and pools with the kids, SPA, inside pool, tennis court, be ready to walk in the resort/or you call the reception adn they come in a minute to pick you up since its very large and on top on the hill. Fantastic Stay!!! Thank YOU!!!

Beautiful little boutique hotel. Walkable convenient community.

Our stay at Vertali was made truly special by the outstanding customer service. Every member of the team was warm, welcoming, and genuinely committed to making our vacation memorable. From the moment we arrived until the day we left, we felt cared for and appreciated. A very special thank you to Kiki, whose kindness, professionalism, and positive energy stood out every single day. She consistently went above and beyond and made us feel like valued guests rather than just another room number. I’d also like to recognize the incredible breakfast team. Their friendliness and attention to detail did not go unnoticed. Exceptional service is what transforms a great hotel into an unforgettable experience, and the team at Vertali did exactly that. Thank you for making our holiday so enjoyable. We will consider back again and create beautiful memories at Ventali.