Hanko Adults Only Holidays

The grounds and the setting are extremely well thought out and welcoming. I knew to expect issues, as when I called to confirm our massages, I was advised they were never booked into the system and there was no appointments left that day. No apologies - that's just the way things are. We arrived early and were told we needed to wait until 3pm to checkin- no issues - but it was obvious we were seniors. We were then told, our room was on the 3rd floor and we needed to walk and carry our luggage there. Why - there were vacant rooms on the other side of the hotel where the elevator was working. I found the check-in person would not reason with me - ie your room is over there. It's too bad, this person was on the front desk and left this impression. It's a lovely property and has so much to offer

Good restaurants nearby and supermarket. Bed was very soft. Well equipped kitchen some cups were chipped. Some noise from bin area in middle of the night.

Unique hotel, but the staff need to be more customer service orientated. When we checked we were handed the key and no words came out of the mouth of the person who checked us in, we didn't know where to go to find our room. When I asked he pointed to a hall. We were also accosted by another worker when we were outside enjoying a drink in the garden area, she was very rude at first telling us we couldn't drink alcohol we brought, we had to buy it there. We didn't know there was a "rule" about it. Her attitude change when we apologized for not knowing and also let her know what a horrible experience we were having at their hotel. I wouldn't recommend this place to foreigners.

I had a great run from the hotel and out towards Snarøya along the sea with the sun shining!

Luxury spa near Oslo

Outstanding hotel. The dinning options were excellent for someone who eats gluten free.

Great location within walking distance to museums and restaurants. Staff were professional and very accommodating. Breakfast was impeccable.

Amazing Hotel, amazing Staff members, and super Location

The grounds and the setting are extremely well thought out and welcoming. I knew to expect issues, as when I called to confirm our massages, I was advised they were never booked into the system and there was no appointments left that day. No apologies - that's just the way things are. We arrived early and were told we needed to wait until 3pm to checkin- no issues - but it was obvious we were seniors. We were then told, our room was on the 3rd floor and we needed to walk and carry our luggage there. Why - there were vacant rooms on the other side of the hotel where the elevator was working. I found the check-in person would not reason with me - ie your room is over there. It's too bad, this person was on the front desk and left this impression. It's a lovely property and has so much to offer

Good restaurants nearby and supermarket. Bed was very soft. Well equipped kitchen some cups were chipped. Some noise from bin area in middle of the night.

Clean room, beautiful vibe in the common areas. Very helpful staff who even loaned us towels to take to the sauna! Will recommend!

I had a great run from the hotel and out towards Snarøya along the sea with the sun shining!

Good restaurants nearby and supermarket. Bed was very soft. Well equipped kitchen some cups were chipped. Some noise from bin area in middle of the night.

I enjoyed my stay overall. The room was quite small with limited space for clothes, but the location is excellent and the staff were 10/10 — very friendly and helpful.