Cais do Sodre Adults Only Holidays

A great stay! Great and helpful staff and they cleaned every day. My only comment is to replace dirty towels--used ones on the floor were hung up again on the racks.

Fantastic property!!! The best customer service we have experienced in a very long time. Would stay there again and again!!! Loved it!!

Wonderful hotel with a great view and all the amenities you need.

The hotel was very nice. The rooms were spacious, modern and clean. Great location. Our stay was the the last of a three leg trip. In comparison to our first hotel in Lisbon a week earlier the hotel failed miserably. No concierge service. It was very impersonal, whereas our first hotel (the Corinthia) was there to assist from the time I made the reservation until the time we checked out, they took care of our luggage from the time the unloaded it from our transport until it was taken to our room. Eurostars Das Letras offered no assistance at all. Starting with the request for transportation from the airport to the hotel. I emailed the property requesting information regarding transportation and they responded with the information I requested and what information they needed from me. I provided my information but heard nothing from the hotel confirming requested transportation. As we got closer to our trip I send another email asking if we were confirmed and I did not get a response. When we did get to the hotel there was one young woman at the front desk who checked us in. Beyond her there was no one. We ate dinner at the hotel the first night and it was without a doubt the worse meal of our entire 10 day vacation in Lisbon and Sao Miguel. I rate the staff one star because beyond one person at the front desk there was no staff that we saw.

Fantastic property!!! The best customer service we have experienced in a very long time. Would stay there again and again!!! Loved it!!

Love the location/art building/ pool/ staff/ breakfast. However saw numerous cockroaches- which I get happens. Also who we were with paid extra for a balcony and the balcony was basically little spaced in area with no view and they were very disappointed. Not the photos we saw on Expedia.

A great stay! Great and helpful staff and they cleaned every day. My only comment is to replace dirty towels--used ones on the floor were hung up again on the racks.

Very nice hotel with many dinning options nearby. Staff was friendly and accommodating. Room was spacious and clean. It’s about a good 30 minute walk to the major attractions and the hot temperatures in June made for a few pit stops back to the hotel. All in all a pleasant experience.

The hotel is a 5 minute walk to the river and staff extremely welcoming and helpful The room was clean and bed extremely comfortable. Breakfast was very good and worth doing. Majority of the places that we were visiting were not walkable so used Uber all the time and prices were very competitive. Didn’t use a taxi and were told to be careful and if we did to go by the meter and not agree a price - several people had said that they had been ripped off If you go to the Jerónimos Monastery we had to cue for over 45 minutes in the heat which seems to be the norm. Once inside there is no where to sit so be aware you could be along time on your feet For football fans the Benfica Stadium and museum tour is good but pitch was being relaid so couldn’t go on it. Sporting were undergoing renovation work so were unable to get inside the stadium - conclusion probably better to do the visit during the football season. One other thing to be aware of is the tic tic vehicles - we were warned off them and from what we saw was probably correct plus they are expensive

Very nice hotel with many dinning options nearby. Staff was friendly and accommodating. Room was spacious and clean. It’s about a good 30 minute walk to the major attractions and the hot temperatures in June made for a few pit stops back to the hotel. All in all a pleasant experience.