COVID-19 travel guide

Resources to help you travel smart and travel safely

Whether you have to travel or you're just exploring options for future trips, there's much more to consider before you depart. Like you, we love to travel, and we will travel again. When that time comes, we'll help you travel smart and travel safely, every step of the way.

Ready to travel? Check COVID-19 travel advisories for your destination.


Check COVID-19 advisories

Get more information about COVID-19 travel restrictions and health advisories. Read more

Change or cancel your booking

Need to change or cancel your travel plans? We're here to help. Read more

What to expect where you're staying

Hotels, holiday rentals, and other lodgings are enhancing routine cleaning procedures. Read more

Lodging cleanliness guidelines

Find out more about country, association, and brand-specific lodging cleanliness guidelines. Read more

How airline credits work

Get answers to common questions about booking a flight with an airline credit. Read more

Travel smart

Use this checklist to make sure that you've covered the essentials. Read more

Flexibility matters

We've made it easier for you to find travel options with free cancellation and no change fees. Read more

What to expect when you pick up your car

Many car rental companies have introduced enhanced cleaning protocols. Read more

What to expect at the airport

Airports around the world are putting new features and processes in place. Read more

What's in your policy?

Find out how travel insurance can help you. Read more

Travel safely

We've compiled guidelines to help you to make informed choices when you travel. Read more

Track your refund

Due to the high number of cancellations, some refunds have been delayed. Read more

What to expect during your activity

New health and safety measures are being added for many events, activities, and attractions. Read more

What to expect on your flight

From deep cleaning to temperature checks, airlines are enhancing their onboard protocols. Read more

Frequently asked questions

I have travel booked already. Can I cancel or change because of COVID-19?

Yes. The best place to start is your online itinerary. Make sure that you check for the cancellation policy that applies to your booking. Many bookings already qualify for either free cancellation or change options with no fees. Just sign in to your account and check your itinerary. If you don't have an account, you can use the itinerary or confirmation number in the email that you received when you first booked your trip. If you booked a package holiday, you'll have to cancel your accommodation and your flight separately.

How do I know if I am eligible for a refund?

Many of our travel partners are continuing to review and update their policies. Check your online itinerary to for the cancellation policy that applies to your booking. If it doesn't qualify for free cancellation, you can still cancel, but standard cancellation policies will apply.

If I booked a non-refundable ticket, am I still eligible for a refund?

Policies vary by carrier. Many airlines are offering airline credits and eliminating cancellation and change fees for travel that is affected by COVID-19. Check your online itinerary or the airline's website for the most recent policies affecting your flight.