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Swiss Chocolate by Fassbind

3.0 star property
Travelers find themselves in the heart of Old Town Zürich with attentive staff who guide them through every aspect of their Swiss adventure

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Swiss Chocolate by Fassbind places guests in the charming Old Town Zürich. The hotel offers WiFi and dry cleaning services, while the business center helps travelers stay productive. Guests appreciate both the helpful staff and the convenient location near ETH Zurich.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Business services
  • Laundry room
  • Housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Business Single Room

Premium bedding, down duvets, minibar, in-room safe

Business Single Room

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 108 sq ft
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

TV

Superior Double or Twin Room

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Business Double Room

Premium bedding, down duvets, minibar, in-room safe

Business Double Room

8.2 out of 10
Very good
(26 reviews)
  • City view
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Panoramic Double Room

Panoramic Double Room | Premium bedding, down duvets, minibar, in-room safe

Panoramic Double Room

  • City view
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Triple Room

Superior Triple Room | Premium bedding, down duvets, minibar, in-room safe

Superior Triple Room

  • City view
  • 312 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Single Room

Premium bedding, down duvets, minibar, in-room safe

Superior Single Room

  • City view
  • 129 sq ft
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Business Double Room

Premium bedding, down duvets, minibar, in-room safe

Business Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Double Panoramic Room

Premium bedding, down duvets, minibar, in-room safe

Double Panoramic Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Business Single Room

Premium bedding, down duvets, minibar, in-room safe

Business Single Room

  • Sleeps 1
  • Free Wi-Fi

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About the area

Located in Old Town Zürich, a neighbourhood in Zürich, Swiss Chocolate by Fassbind is near a metro station. Bahnhofstrasse and Lindt & Sprüngli Chocolateria are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Zoo Zurich. Looking to enjoy an event or a game while in town? See what's happening at Letzigrund Stadium or Hardturm. Discover the area's water adventures with waterskiing and sailing nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails. Visit our Zürich travel guide
Map
Zähringerstrasse 46, Zürich, ZH, 8001

What's nearby

  • ETH Zurich
    ETH Zurich
    3 min walk - 0.1 miles
  • Lindenhof
    Lindenhof
    5 min walk - 0.3 miles
  • Swiss National Museum
    Swiss National Museum
    6 min walk - 0.4 miles
  • Bahnhofstrasse
    Bahnhofstrasse
    6 min walk - 0.4 miles
  • Zurich Town Hall
    Zurich Town Hall
    8 min walk - 0.5 miles

Getting around

  • Central Tram Stop
    2 min walk
  • Zurich (ZLP-Zurich HB Rail Station)
    5 min walk
  • Zurich Airport (ZRH)
    26 min drive

Restaurants

  • Starbucks
    1 min walk
  • Big Ben Pub
    2 min walk
  • Rheinfelder Bierhalle
    2 min walk
  • Franzos
    2 min walk
  • Grande Café & Bar
    2 min walk

About this property

Swiss Chocolate by Fassbind

  • Hotel near Bahnhofstrasse
  • Close to Swiss National Museum, Swiss Chocolate by Fassbind provides amenities, such as dry cleaning/laundry services and a business centre. Guests can connect to free in-room WiFi.
  • Additional perks include:
    • Buffet breakfast (surcharge), express check-out and a computer station
    • Smoke-free property, a front desk safe and concierge services
    • A 24-hour front desk, a lift and tour/ticket information
    • Guest reviews speak highly of the helpful staff and location
  • Room features
  • All 50 rooms offer comforts such as premium bedding, in addition to thoughtful touches such as free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Hypo-allergenic bedding and down duvets
    • Bathrooms with baths or showers and free toiletries
    • TVs with cable channels
    • Coffee/tea makers, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee: CHF 20 per person

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Built in 1953
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CHF 50
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 12 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CHF 20.00 per person
  • Pet fee: CHF 12 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CHF 50 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Frequently asked questions

Is Swiss Chocolate by Fassbind pet-friendly?

Yes, Swiss Chocolate by Fassbind allows dogs (limit 1 total). There's a fee of CHF 12 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Swiss Chocolate by Fassbind?

This hotel doesn't offer parking.

What time is check-in at Swiss Chocolate by Fassbind?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of CHF 50 (subject to availability).

What time is check-out at Swiss Chocolate by Fassbind?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Swiss Chocolate by Fassbind located?

Located in Old Town Zürich, this hotel is within a 10-minute walk of Polybahn Funicular, Swiss National Museum and Bahnhofstrasse. Letzigrund Stadium is 2.2 mi (3.5 km) away. Central Tram Stop is only a 2-minute walk and Bahnhofquai-HB Station is 4 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Swiss Chocolate by Fassbind Reviews

8.4

Very good

9.0

Cleanliness

7.6

Amenities

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 151 out of 318 reviews
Rating 8 - Good. 89 out of 318 reviews
Rating 6 - Okay. 46 out of 318 reviews
Rating 4 - Poor. 24 out of 318 reviews
Rating 2 - Terrible. 8 out of 318 reviews

Reviews

Verified

6/10 Okay

Ciarra

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The staff was very friendly but the room itself was fine. The shower did not work at all, limiting us to only a bath and the bed and pillows were terrible. The perk of this place is the great proximity to the train station and old towne.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

ann

Liked: Cleanliness, staff & service
The staff was friendly. Check-in was easy. The location was great! Ten minute walk from central train station. The room was clean and quirky, like the hotel. The room itself was not well lit and the pillows were flat. Because we were there in December we didn't have to worry about the a/c.but it was still warm
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Glenn

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room with a comfortable bed. It is centrally located to the central train station. The front desk people were very nice. We were able to check in early.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

denise

Room was perfect and reception people were great and very pleasant Had a great stay for the week.
Stayed 7 nights in Nov 2025
Verified

8/10 Good

Neli

Liked: Cleanliness, staff & service
Localização e a equipe
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

FRANCISCO

Liked: Cleanliness, staff & service, amenities
Bom
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the breakfast expensive and the room was not appealing.
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Lynn

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Quaint but poor access with luggage and cant get 2 beds
Stayed 1 night in Oct 2025
Verified

8/10 Good

DANDAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Room is a bit small but cozy
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checking on was quick and staff response was on point!
Stayed 1 night in Oct 2025
Verified

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved the location of this hotel. The room was very clean. The lobby area was a little tight
Stayed 1 night in Sep 2025
Verified

8/10 Good

Shunya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
思ったより部屋が広く、Lサイズのスーツケースを2つ開いて置くことができた。 朝食は値段の割に普通だった。 チェックイン時にチョコレートがもらえたことと、フロント近くでチョコレートフォンデュができた点は良かった。
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the Swiss Chocolate Hotel was great, just a 5 to 10 minute walk from the train station. The Polybahn (funicular that takes you up the hill with views overlooking the city) was just a two minute walk around the corner. There are many restaurants and shops throughout the old town. The friendly hotel staff provided us with excellent restaurant suggestions. Our room was clean and comfortable. We would definitely stay here again.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly close to the Zurich HB train station, so getting in from the Zurich airport was so easy. We had our luggage held while we walked through old town and found something to eat. Housekeeping staff was phenomenal and we were able to check in a little earlier and got to grab a couple of hours of sleep before we ventured out again!! We would definitely stay here again.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific location Central to EVERYTHING
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Ella

Disliked: Amenities
Tiny rooms. Not as depicted in the pictures. Poor quality. Dirty.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Rensum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Sally

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
We recently stayed at Swiss chocolate hotel for four nights. The property itself is beautiful, the location is fantastic, and the staff at the front desk were friendly and welcoming throughout our stay. The amenities were great, and we really appreciated the overall ambiance of the hotel. However, one aspect of our stay that left us disappointed was the housekeeping service. Unfortunately, during the entire four days we were there, our room was not properly cleaned. While the bed was made daily, the sheets were never changed, and no full cleaning was done. Basic services such as refreshing towels, vacuuming, or replenishing toiletries were also noticeably lacking. We understand that things can occasionally be overlooked, but for a hotel of this standard, we expected more consistent attention to cleanliness. It impacted our overall comfort and experience. That said, with some improvements to housekeeping and attention to guest room maintenance, this hotel could easily be a top-tier choice. We hope to see positive changes in the future, as the potential is definitely there.
Stayed 4 nights in Jul 2025
Verified

6/10 Okay

kelly

Disliked: Cleanliness, amenities, property conditions & facilities
Overall a few comments, they need to replace the mattress ASAP (at least the one in our room stains were too big to keep the mattress from my point of view..) the room needs to be vacuumed ours it wasn’t, if you are tall forget about the bathroom if you sit in the toilet your knees are inside the shower it is very tiny, they also need to offer more than one pillow, more lighting in the room. For the price it’s ok just some inconveniences that can be easily addressed. Location was really close to the train station and made moving around easy, and points for them having umbrellas available since it was raining.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Patrick

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Great location near the main train station. Lots of restaurants and shopping very near by. A/C was not working properly and our room was very hot. They gave us a small fan but it was a long sweaty night. If we were staying more than two nights we surely would have left. We stayed in this same hotel last year at this time and the AC situation was the same. We had hoped they would have fixed it by now, but it was the same. I would inquire about this before making a reservation as Europe has been getting hit by heat waves and a stay here doing one of those will make for a very uncomfortable stay.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Discreto

Hotel simpatico nel centro di Zurigo. Camere semplici ma carine e nuove. La Hall è un po’ triste e spoglia come la sala colazione. La fontana di cioccolato sarebbe carina ma il cestino di grissini spezzati per assaggiare il cioccolato non si può proprio vedere…..
Stayed 1 night in Jul 2025
Verified

6/10 Okay

JULIANA

Disliked: Property conditions & facilities
I've stayed in this hotel many times before but this was the first time during summer. Even though the hotel says it has A/C in the rooms, it was a proper nightmare. It felt like it was inside a sauna, boiling! They run out of fans so my only choice was to open the windows and even though I was on the 4th floor, there was a bar under my window that was really loud. Even after hours, there was a lot of noise from construction. They also provide a mini bar in the room but it is so bad that it doesn't even cool down a bottle of water. They give a lot of excuses to why the A/C and mini bar are not great but it sounds like a lot of rubbish as they have proper A/C in the reception area. I'm never coming back during summer as they cannot provide a good service for the price they charge.
Stayed 6 nights in Jun 2025
Verified

8/10 Good

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a reasonably priced, clean hotel in a very convenient location. Some reviews mentioned the air conditioning didn’t work well but it was definitely cool enough in our room and the weather was very warm during our stay. The rooms were pretty small though like a lot of European hotels.
Stayed 3 nights in Jun 2025
Verified

2/10 Terrible

Sidnei

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Hotel ruim

Quarto ruim e ar condicionado não funciona ! Não recomendo ! ponto positivo : café da manhã e localização !
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Anders

Liked: Cleanliness, staff & service
Disliked: Room comfort

Awful bed

The bed did not suit me at all. They have opted for single simple mattresses instead of proper beds. The first night I slept very badly.
Stayed 4 nights in Jun 2025