- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, the politest staff. Beautiful suites that cater to every need, great design with great attention to detail. Breakfast served in room on time every time and lovely variety of food. Beautiful views from the suite. Excellent house keeping quality. The fluffiest towels and robes. Very child/family friendly, even let me check in about 5 hours early. Everything was very smooth. I had a few questions before and during my stay which they answered very quickly via email and were always very accommodating. A pleasure to stay with, would definitely stay at EMA suites again when I come back to Zurich. A big thank you to the team was a pleasure staying with you.