Zimpel Holidays from £396

During our stay, we noticed some black mold stains on the grout near the bathtub in the bathroom. It would be good if this could be checked and properly cleaned. The underground garage was closed when we arrived, and the wellness/fitness area was also closed. It would be helpful if the opening times were shown in the Expedia listing.

I had a pleasant stay at Hotel Dresden Neustadt. The room was clean and comfortable, with everything needed for a short visit. The location is convenient, close to the city centre and easy access to local shops. The staff were friendly and helpful during my stay, which made the experience smooth overall. The hotel itself is simple but well maintained, and it offers good value for money. Overall, a solid choice if you’re visiting Dresden and looking for a comfortable and practical place to stay.

The staff are helpful. Almost everyone spoke English (not that I expected, but it was nice not to use a translation app). They asked me a few questions about why we were there and told us the easiest and cheapest way to get there. When our train departed late, they allowed a late checkout for a fee. They even helped when my taxi fell through and got us to the train station with plenty of time to spare.

Clean, close to the city

The four star Bulow Residenz is one minute walk down the road from the five star Bulow Palais. When we stayed at the Residenz the reception desk was only staffed for some of the day, so when checking out in the morning we had to walk to the Palais. It felt we were rather alone in the Residenz. But the reception member of staff at the Palais was extremely helpful and friendly and he answered all my questions.