Find Family-Friendly Hotels in Zell am Harmersbach

"Everythig was good!"

"Unfortunately our prepaid reservation from several months ago was not known the to staff working the reception. Our party had hiked to the this location (all day hike) and was turned away. The hotel did find another available accommodation with a different property in another town and drove our party there - however would have to pay all over again, and none of the amenities important to us. The staff was not friendly and also could not communicate with Expedia. They ended up ensuring some kind of accommodation but this cost our party a lot of time (including additional hiking the next morning), and unnecessary stress. No effort has been made to offer reimbursement. The Expedia team has been very empathetic and tried to help but that didn’t help that this put a dent into an otherwise fun weekend"