Eden Star

Photo gallery for Eden Star

Featured image
Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
Balcony
Minibar, in-room safe, free cots/infant beds, WiFi

Overview of Eden Star

Eden Star

4.0 star property

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Pet-friendly
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
Zone Touristique, Sangho, Zarzis, 300

Explore the area

  • Popular LocationOamarit Beach3 min drive
  • Popular LocationOamarit Fishing Marina3 min drive
  • Popular LocationAmira Beach9 min drive
  • AirportHoumt Souk (DJE-Djerba - Zaris)55 min drive

Choose dates to view prices

About this area

Zarzis

Located in Zarzis, Eden Star is on the beach. Travellers eager for a bit of culture can stop by Guellala Museum, while those wishing to experience the area's natural beauty can explore Oamarit Beach and Amira Beach.

What's nearby

  • Oamarit Beach - 3 min drive
  • Oamarit Fishing Marina - 3 min drive
  • Amira Beach - 9 min drive
  • Guellala Museum - 35 min drive
  • Djerba Explore Park - 47 min drive

Getting around

  • Houmt Souk (DJE-Djerba - Zaris) - 55 min drive

Restaurants

  • La Couscouserie — 1 min walk
  • Lampedusa - 8 min walk
  • Residence les Berbères - 9 min walk
  • Marina - 10 min drive
  • Café Riadh - 11 min drive

About this property

Eden Star

Upscale hotel on the beach, with 2 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Eden Star's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. All 256 rooms offer WiFi, balconies and flat-screen TVs with satellite channels. Minibars, room service and hairdryers are among the other amenities available to guests.
Eden Star offers 256 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. Flat-screen televisions come with satellite channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Zarzis hotel provides wireless Internet access for a surcharge. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include an outdoor tennis court and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with Turkish bath/hammam.

All-inclusive details

All-inclusive room rates at Eden Star are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 3 per day)
  • Available in some public areas: WiFi (EUR 3 per day)

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7 AM–10 AM
  • 3 restaurants
  • 1 bar
  • Room service available

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Kayaking
  • Mini golf
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Volleyball
  • Waterskiing
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Free supervised childcare/activities
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground

Conveniences

  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Russian

Business services

  • Conference space (5199 square feet)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Massages
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay for free
Up to 11 lbs/5 kg
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: EUR 24.00
  • New Year's Eve (31 December) Gala Dinner per adult: EUR 37.00
  • A tax is imposed by the city: EUR 1.02 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for in-room wireless Internet: EUR 3 per day (rates may vary)
  • Fee for wireless Internet in public areas: EUR 3 per day (rates may vary)
  • Airport shuttle fee: EUR 35 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Eden Star Hotel Jarjis
Eden Star Hotel
Eden Star Jarjis
Eden Star Hotel Zarzis
Eden Star Zarzis
Eden Star Hotel
Eden Star Zarzis
Eden Star Hotel Zarzis

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 9 out of 26 reviews
5 - Excellent 35%
Rating 4 - Good. 13 out of 26 reviews
4 - Good 50%
Rating 3 - Okay. 3 out of 26 reviews
3 - Okay 12%
Rating 2 - Poor. 1 out of 26 reviews
2 - Poor 4%
Rating 1 - Terrible. 0 out of 26 reviews
1 - Terrible 0%

4.3/5

Cleanliness

3.7/5

Staff & service

3.7/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very good and clean. The staff was available
Stayed 3 nights in Feb 2020

4/5 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Der Aufenthalt hat mir im Großen und Ganzen gefallen, bis auf die Rezeptionistin Fayza, welche komplett unfähig ist. Sie verhält sich als würde Sie einem einen gefallen machen und hätte den Gast aus Gutmütigkeit bei ihr zuhause aufgenommen. Wäre Sie nicht gewesen, hätte mich bei diesem Aufenthalt nichts gestört. Das Essen ist in Ordnung, teilweise zu ölig und der Rest des Personals ist sehr freundlich und zuvorkommend. Die Animation, Caramel, Sam, und dessen Chef Aymen machen einen sehr guten Job! Die Kellner im Restaurant und an den Bars sind ebenfalls freundlich, sowohl aus auch die Hausmädchen und Hausmänner.
Stayed 3 nights in Nov 2021

2/5 Poor

Liked: Cleanliness
Disliked: Staff & service
Sehr schlechte Koordination an der Rezeption. Der längste Check-in meines Lebens! Die Rezeptionistin ist sehr unfreundlich und kann nicht mit Gästen bzw. Menschen umgehen. Eine Person dieser Art sollte normalerweise nicht an einer Rezeption stehen. Sie hebt ihre Stimme gegenüber dem Gast und hinterlässt den Eindruck (durch ihre Gestik und Mimik) das Sie einem nicht weiterhelfen möchte. Ich hatte ein Zimmer mit Meerblick gebucht, jedoch meinte Sie das Sie keine zur Verfügung hätte nur wenn ich einen Aufpreis zahle, und ich doch sowieso nur für eine Nacht da bin und ich den Meerblick doch nicht brauchen würde (eine Unmöglichkeit). Yassine (Guest Relation) ist einer der wenigen an der Rezeption der seinen Job beherrscht und man merkt das er Erfahrung in seinem Beruf hat und er weiß wie man mit einem Gast umgeht, ein sehr netter und freundlicher Mensch! Das Service Personal ist ebenfalls sehr freundlich.
Stayed 1 night in Oct 2021

5/5 Excellent

Stayed 9 nights in Jan 2021

3/5 Okay

Liked: Room comfort
Disliked: Staff & service
chambre correcte,protocole sanitaire non respecté
Rapport qualité prix est correct. j'ai juste qlq signalements le ministère de tourisme a appliqué un protocole sanitaire dans cette période de COVID. ce protocole je ne l'ai pas vu s'appliquer c'est vrai qu'il une prise de température au protail de l'hotel, mais je ne crois pas que c'est suffisant. si on voit plein de touristes européens coude à coude danser avec des animateurs mi-masqués (quasiment tout le personnel porte un masque juste sur la mâchoire ou juste sur la bouche sans que le nez soit masqué. le buffet est un self service il n'y a une personne qui sert les résidents de l'hotel, la pince à salade ou la fourchtette des fromages sont touchées par tout le monde. Wifi s'arrête au niveau de la porte de la chambre j'ai pas de réseau dans la chambre la climatisation ne fonctionne pas en fin de journée, il ont réussi à la faire marcher le soir mais en fixant la température à 30° sinon la chambre était propre rien à signaler, la literie est comfortable, serviette à disposition.
Stayed 1 night in Sep 2020