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"Amazing hotel and staff! My every need was met and there was always a staff member close by who was willing to help. We arrived early and our rooms were not ready, they took our bags from us and allowed us to get ready in the change rooms. We went to our excursion and came back to find our luggage in our rooms! They even offered late check out for us! Ahmed is the best bartender ever! Made the best drinks and always had a smile on his face! Too many amazing staff to call out. I will miss Lux Marijani and the memories I had made over that week! The only down side I would say is the location is a bit far from stone town and other excursions around Zanzibar. However, the remote location makes for relaxation, quiet and great beaches! Expect a minimum of 1.5 hours each way to commute into the city areas like Stone Town. Other than that, for what you get in quality and celebrity treatment, the distance is the minimum of your worries! The staff literally cater to your every need! One other story, I came back from an excursion and needed dental floss. A staff member was prepared to call a pharmacy to get someone to deliver it to my room. I declined because it wasn’t necessary but just goes to demonstrate how serious they take guest satisfaction! Loved this place and will miss it tremendously. "

"I have travelled a lot and by far this is one of the best hotels I have visited. All the staff are friendly, Mwajabu, Mary, Mariam (at shisha), Simone…..the list is too long. Will definitely be back!"

"The hotel was very nice. Good customer service 👍 "

"Great decor! Brand new wing is lovely but note is separate to the main hotel. Excellent breakfast. Very honest staff. The hotel tours team v high std and good value for Dhow and snorklong trips. Spa appraently good but disaapintingly hard to book. "

"Lovely property and the staff were amazing. We had a very early ferry that left before breakfast started and they insisted on sending us with food to go so we wouldn't be hungry on the boat. It was ready along with the taxi they scheduled for us at 5:30am. So thoughtful. "

"This is a really AMAZING HOTEL for both families or couples. I travelled more than 70 countries; and this was such an amazing spot I stayed. Before selectong hotel I read all comments but some negative ones are not very realistic to me now: 1-amazing staff: from reception to beach, restaurants to gardeners; all are making the hotel really shine. So kind, helpful, and service quality to your front amazingly. In any other country you cannot find such - in EU for sure not 2- food: very very delicious, big variety. Some mentioned that it s not easy to book restaurants which is absolutaley not true; very very easy indeed. If you are searching for Michelin restaurants ; for sure no need to come here; otherwise this hotel is amazing 3-natives by the beach: wheb walking by the beach; there are Tanzanian and Masai people approaching you but in a very gentle way; tryijg to help you walk in return asking you to visit their shops in a very good petsonal distance. All are kind. No need to worry at all even with kids or ladies alone. Also in case there are safety guards by beach. 4- sea and beach: very beautiful amd clean. Even in low tides you cannkt see any trash in the sea or beach. Be careful with sear urchines in low tide after 1km from beach. Masaii will help you My only comment might be daily trips and spa services; despite of their quality; a bit overpriced even above EU levels. Overall: Such a very good price vs service quality. Big thanks to all team and employees. "

"I loved Riu, the food, the rooms, the ambience, the drinks, the staff, Riu is just exceptional "

"This place is AMAZING! If you want a luxurious stay with good food and kind people go! I enjoyed every minute of my stay here and I would gladly stay here again and again. I went for my birthday and it was the best experience of my life."

"Amazing view of the beach from the hotel. Staff and cleaners are very accomodating "