Zacualpa Holidays from £925

Staff was great. Clean. Beginning to show its age but to change it would destroy its character. Price was great. Great morning breakfast. Make sure to include it.

Very nice hotel. Not much to do around it but safe and staffs are pleasant, rooms are extremely comfortable and breakfast is very good.

The Immaculada Hotel was a bit of a mixed bag for us. The highlight of the stay was the staff, they were extremely accommodating, friendly, and helpful. Some features of the hotel were fun and interesting, although I was never quite sure of the vibe they were going for. The biggest disappointment was the room. I spend a lot of time researching hotels and really getting drawn in by design style. The pictures on Expedia and the hotel’s own website do *not* match the actual room. I will provide a picture of the room from our stay. It was very cold and empty and did not have any of the charm or character that the website photos provide. I think our very room may have been used for the photos, compare for yourself and just book at your own risk! Overall a nice stay in a fairly walkable area but really disappointed with the way the room ended up looking.

The hotel is very well, all clean and the service super well.