Superior Twin Room, Lake View | Terrace/patio

Reviews of Hotel Lavaux

4 out of 5
Hotel Lavaux
Route de Vevey 51, Cully, Bourg-en-Lavaux, VD

Reviews

9.0

Wonderful

Rating 10 - Excellent. 484 out of 898 reviews" "
Rating 8 - Good. 343 out of 898 reviews" "
Rating 6 - Okay. 54 out of 898 reviews" "
Rating 4 - Poor. 15 out of 898 reviews" "
Rating 2 - Terrible. 2 out of 898 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

NASER, Richardson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mohammad and Talib are really helpful persons, they took great care of us and they're very well knowledgeable as well and respectful
Stayed 1 night in Apr 2024

10/10 Excellent

Moritz

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay for the price
Stayed 1 night in Mar 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Beautiful views from our hotel room, really great location on the lake and not far from the train station. Friendly staff. Make sure you ask them for a travel card to get free trains as they did no offer this to us initially.
Stayed 1 night in Oct 2023

6/10 Okay

Elizabeth

Travelled with partner
Disliked: Staff & service, property conditions & facilities
This hotel is fine but be mindful that it is right on the motorway. We were road facing and the door to our balcony was broken so it was quite noisy. We also found a cockroach in our room in the morning. We told reception of these complaints when we were checking out and we were not taken seriously. We were told they couldn't help because we didn't tell them at the time. I'd recommend trying other hotels in the area for a more pleasant stay!
Stayed 1 night in Sep 2023
Response from ib on 23 Oct 2023
Dear Madam,As we discussed together at the reception in the morning; we could have helped you with the door ( because the door was not broken. You didn't know how to close it well, that 's why you hearded the traffic. If you had called us in the evening, we could have helped you and you could have had a better night. Our reception is 24/24 open. With the door open, a small lezard came into your room. We are sorry for that; it is rare but we are through the vineyeard and they love this environment.Regards

10/10 Excellent

Andor

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Lauren

Stayed 1 night in Sep 2023

8/10 Good

Ai Ching

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was in the middle of vineyard with gd views. However, it was also in an isolated area so was v quiet at night. Near train station but with stairs so heavy luggage may be an issue. Good and clean room.
Stayed 2 nights in Sep 2023

4/10 Poor

Foo

Stayed 1 night in Sep 2023

10/10 Excellent

Lea rosane, CULVER CITY

Stayed 3 nights in Aug 2023

8/10 Good

Mirlinda

Liked: Cleanliness, staff & service, property conditions & facilities
I was really impressed how nice the hotel was, very clean, comfy beds, nice appliances, the area nearby is stunning and the view from the terrace is amazing. However, the guests who were on top of our room were very noisy, and could not sleep much unfortunately. Overall was good.
Stayed 1 night in Aug 2023

8/10 Good

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from ib on 16 Aug 2023
BonjourMerci pour avoir choisi notre établissement pour votre séjour dans la région.Meilleures salutations

10/10 Excellent

Patricia, Mukilteo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in relation to the vineyards and wineries of LaVaux, as well as many nice restaurants. Amazing views over Lake Geneva. Very comfortable bed. We really enjoyed our stay.
Stayed 1 night in Aug 2023
Response from ib on 16 Aug 2023
Thanks a lot for your stay and for nice comment.with our best regards

10/10 Excellent

JERRY

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only if you get the room with lake view.
Stayed 1 night in Jul 2023
Response from ib on 16 Aug 2023
Dear Jerry. For you, the lake view is the favorite room; some guest prefer the other side (for example) to sleep with the windows open. Best regards

8/10 Good

JERRY

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed two separate nights in this hotel once with a lake view and once with a wall view. The front desk staff is super nice. Breakfast I can skip it as is very basic and scramble eggs were just okay. Parking is fine as the long restaurant is not running then good luck park on the side of the road. Overall was a good stay and the lake view is truly amazing.
Stayed 1 night in Jul 2023
Response from ib on 16 Aug 2023
Dear Jerry,thanks for your stays in Lavaux.Best regards

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing lake view, really nice and decently priced restaurant. Along with really nice, helpful staff in both the hotel and restaurant. Would highly recommend
Stayed 2 nights in Jul 2023

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice indeed.
Stayed 1 night in Jul 2023

10/10 Excellent

Tao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and Great Lake view. Hotel and restaurant are both first class. Price is reasonable. Staff are kind!
Stayed 1 night in Jun 2023

10/10 Excellent

Yefim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Yash Kumar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Devang, Uxbridge

10/10 Excellent

Markus

Stayed 1 night in Dec 2022

10/10 Excellent

Wen

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous views and spacious room! Love the stay. We would defiantly stay there again next time. Love it!

10/10 Excellent

Chantele

10/10 Excellent

Erin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Waking up to this breathtaking view of water and mountains, surrounded by grapevines, is heavenly. The hotel was clean and comfortable and worked well for our family of three. We were here in November but hope to come back some day in September/during harvest. Enjoyed a couple great meals in Cully, particularly Auberge du Raisin.
Stayed 1 night in Nov 2022
Response from ib on 24 Nov 2022
Dear MadamThanks for your stay and thanks for your nice comment.With our best regards

6/10 Okay

Cem

Liked: Cleanliness, staff & service
Disliked: Amenities
They didn't tell us that the train station was closed that weekend. We had to walk 2 km in the dark to get to the hotel.
Response from ib on 24 Nov 2022
Dear For the train: we didn't have received any news.But instead of the train, a bus stopped in front of the station. Regards

10/10 Excellent

MEI SHAN

Stayed 1 night in Oct 2022

10/10 Excellent

Robert, Raleigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, amazing views tucked in between Lusanne and Vevey. Short walk to train station made it easy to use public transportation.
Stayed 2 nights in Sep 2022

4/10 Poor

Cynthia

Stayed 1 night in Aug 2022

10/10 Excellent

Abdulmuaez

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing, and the staff were very friendly. The area was quiet and near to the lake. Both Lausanne and Vevey are almost 15 minutes far.
Stayed 2 nights in Jun 2022

2/10 Terrible

Jihao

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Checked in the hottest day around the year in Switzerland and AC failed to work. Reception promised to waive the rate for stay. The day after, my refund request was denied by the other reception, telling me to message them to confirm via Expedia. Message sent and no reply. Escalate to Expedia customer service, hotel declines to refund. If you like to stay in this hotel at 32C ~100F without AC, go for it!
Stayed 1 night in Jun 2022

8/10 Good

rose

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Sampath

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s the only hotel situated on the lake and away from Montreux and Vevey. Smack in the middle of the grapevine treks, a unesco heritage. We were glad to discover and book this hotel for three nights. Overall it was awesome. You need to take S5 train from Vevey or Montreux and the hotel is a few hundred feet from the station. You need to climb a level up.
Stayed 3 nights in Jun 2022
Response from ib on 20 Jun 2022
Dear Sir, thanks for your stay and your nice message. Best regards

10/10 Excellent

Cindy

Stayed 1 night in May 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

6/10 Okay

Hugo

Stayed 1 night in Mar 2022

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great hotel. They have a restaurant onsite. Offer breakfast buffet for a charge. They offer free local transportation. Great are to visit in Switzerland. Sits close to vineyards.
Stayed 1 night in Dec 2021
Response from ib on 28 Jan 2022
Dear Mrs Denise. thanks for your stay in Lavaux. Noce picture- Best regards

8/10 Good

Jean-Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, well located but breakfast outrageously expensive.
Stayed 1 night in Dec 2021
Response from ib on 28 Jan 2022
Dear Sir, thanks for your stay in Lavaux. Best regards

10/10 Excellent

Nikhil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from ib on 27 Nov 2021
Many thanks for your stay in Lavaux. With our best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!
Wonderful clean comfortable hotel. We loved our stay here for a night. Very friendly staff and excellent view of Lake Geneva from our room! Great base to walk around Lavaux region. Only suggestion is if the towels provided though extremely clean- could be softer! Maybe a fabric softener during laundry would help!
Stayed 1 night in Nov 2021
Response from ib on 27 Nov 2021
Dear Madam, Dear Sir. thanks for your stay in Lavaux. Best regards

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3 minute walk to train with a free pass for week stay
Stayed 7 nights in Oct 2021
Response from ib on 19 Oct 2021
Dear Mrs. Beth, thanks for your stay in Lavaux. With our best regards

10/10 Excellent

ABID SELLAM, Bruxelles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quick check in with very friendly staff. They afford free looked parking for bikes too. Thank you so much!
Stayed 1 night in Sep 2021
Response from ib on 6 Oct 2021
Dear Sir, Madam, thanks for your stay in Lavaux. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning views
All the room in this hotel have lake view! Simply stunning view!
Stayed 1 night in Sep 2021
Response from ib on 27 Sept 2021
Dear Sir, dear Madam, thanks for your stay. But we don't have all room with lake view. Some of rooms are on the vineyards side. Best regards

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views
Stayed 1 night in Sep 2021
Response from ib on 8 Sept 2021
Bonjour nous vous remercions pour avoir choisi notre établissement pour votre séjour dans la région. meilleures salutations

8/10 Good

Birgit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnificent view on the lake but noisy
Unfortunately directly on the road and in addition train passing by .Windows closed it was ok but otherwise quite loud which is a pity as the view on the lake is very nice
Stayed 3 nights in Aug 2021
Response from ib on 6 Sept 2021
thanks for your stay. best regards

8/10 Good

Tanja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from ib on 26 Aug 2021
merci pour votre séjour à Lavaux. bien cordialement

10/10 Excellent

Arindam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from ib on 6 Aug 2021
bonjour Nous vous remercions pour avoir choisi notre établissement pour votre séjour dans la région et nous vous remercions pour voter note . bien cordialemenz

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Such a beautiful location and super clean!
Stayed 2 nights in Jul 2021
Response from ib on 6 Aug 2021
Hello, thanks for your stay and we are happy to see that you enjoyed your stay in Lavaux. Best regards

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the view from the hotel was awesome. surrounding vineyards made it special
Stayed 2 nights in Jun 2021
Response from ib on 29 Jun 2021
Dear Guest, thanks for your stay in Lavaux. Best regards

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
I had a wonderful stay in Switzerland and this hotel was very nice. I will be back!
Stayed 1 night in May 2021
Response from ra on 7 Jun 2021
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires !