Yuma Palms Shopping Center

When we checked in we were told the place was under renovation. We chose to stay in the historic part of the hotel annyway and wow, was that a mistake! The rooms were filthy, the bathroom door lock was broken and didn’t work, there were huge stains on the carpet! We opted to NOT stay and proceeded to the office to cancel our reservations. The clerk was extremely nice and told us she would cancel the credit card. The owner, however, has given us grief over this and doesn’t want to refund our money!! Never again!! I would suggest paying “at the property” and checking out the rooms first before paying!!