Lobby

Reviews of HomeTowne Studios by Red Roof Yuba City

2.5 out of 5
HomeTowne Studios by Red Roof Yuba City
1001 Clark Avenue, Building B, Yuba City, CA

Reviews

7.2

Good

Rating 10 - Excellent. 305 out of 1000 reviews" "
Rating 8 - Good. 327 out of 1000 reviews" "
Rating 6 - Okay. 140 out of 1000 reviews" "
Rating 4 - Poor. 119 out of 1000 reviews" "
Rating 2 - Terrible. 109 out of 1000 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Samantha

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Tianna RediResponse Specialist on 30 Apr 2024
Thanks for sharing this perfect rating, Samantha. Myself and the staff at the HomeTowne Studios by Red Roof Yuba City were over the moon when we saw your five-star rating. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Thank you again for sharing your review and we can’t wait to see you under our roof soon, where we can provide you with another phenomenal experience. Sincerely, TiannaRed Roof Management RediResponse Specialist

8/10 Good

Audrey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffing was polite and helpful . Breakfast was awesome. Noisey with homeless people lingering around hotel grounds
Stayed 3 nights in Apr 2024
Response from Tianna RediResponse Specialist on 14 Apr 2024
Dear Audrey, Thank you for taking the time to share your feedback regarding your stay at the HomeTowne Studios by Red Roof Yuba City. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were happy with the hospitality of our staff and the breakfast. However, you mentioned that you encountered some noise disturbances and for that, I sincerely apologize. We value you as a our guest and appreciate your business. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

8/10 Good

dylan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Place is outdated
Stayed 1 night in Apr 2024
Response from Xao RediResponse Specialist on 10 Apr 2024
Hi Dylan,Thank you for sharing with us. The team at the HomeTowne Studios by Red Roof Yuba City was pleased to see your 4/5 score. However, you stated that the place was outdated. As such, your feedback may be taken into account.Thanks again for sharing your compliments with us. We loved having you under our roof and we can’t wait to repeat your experience with us at any of our Red Roof locations in the future.Faithfully,XaoRed Roof ManagementRediResponse Specialist

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect
Stayed 1 night in Apr 2024
Response from Kamaria RediResponse Specialist on 8 Apr 2024
Dear Teresa,Thank you for taking the time to share your feedback regarding your experience at the HOMETOWNE STUDIOS YUBA CITY. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were pleased with our location prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

8/10 Good

Mirella

Stayed 1 night in Apr 2024
Response from Tianna RediResponse Specialist on 29 Apr 2024
Hello Mirella, Thank you for taking a moment to complete our survey. The staff at the HomeTowne Studios by Red Roof Yuba City and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.The staff and I were happy to see we met your expectations. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

2/10 Terrible

Babette

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Room was discussing and property manergers M.I.A. Was told by front dest managers were unavailable and had no set schedule at this property.
Stayed 2 nights in Mar 2024
Response from Samantha RediResponse Specialist on 2 Apr 2024
Dear Babette,Thank you for taking the time to tell us about your experience at the HOMETOWNE STUDIOS YUBA CITY. You indicated that the uncleanliness of the room and the property managers not being readily accessible hindered your experience. This was truly disheartening to hear, and we do sincerely apologize. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you for expressing your concerns and we do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

6/10 Okay

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is being remodeled and will hopefully be brought back to ity's heritage. Room on ground floor as requested unavailble and long walk to/from elevator to room.
Stayed 1 night in Mar 2024
Response from Samantha RediResponse Specialist on 1 Apr 2024
Dear Larry,Thank you for taking the time to tell us about your experience at the HOMETOWNE STUDIOS YUBA CITY. The staff and I value you as our guest and appreciate your 3/5 score following your stay. I am also happy you recognized the remodeling being done to enhance our guest experience. However, you indicated that you were displeased with the fact that the rooms on the ground floor were unavailable and the long walk to and from the elevator to the room hindered your experience. Please accept our sincerest apologies for the inconvenience it caused. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you for sharing your feedback and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

8/10 Good

Ms.

Disliked: Amenities
It’s a challenge to find when the sign isn’t lit up at night, but I am grateful to have a spot for the evening. Period
Stayed 1 night in Mar 2024
Response from Kerry-Lee RediResponse Specialist on 21 Mar 2024
Dear Ms.Thank you for your participation in our guest survey after your experience with us at the HOMETOWNE STUDIOS YUBA CITY. Though you were grateful for your spot, you had some difficulty finding us at night. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Chirell RediResponse Specialist on 15 Mar 2024
Dear Steve,Thank you for taking a moment to complete our survey. The staff at the HomeTowne Studios by Red Roof Yuba City and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip! Sincerely, Chirell Red Roof ManagementRediResponse Specialist

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect thank you
Stayed 1 night in Mar 2024
Response from Red Roof Management on 13 Mar 2024
Thank you for taking a moment to leave a review, Teresa. The staff and I at the HomeTowne Studios by Red Roof Yuba City appreciate your 5/5 score following your stay. I am thrilled that your stay with us was perfect. Your gratitude is appreciated by our team as we strive to provide guests with the best experience possible. Thank you again for sharing your experience with us. We would love to see you again at Red Roof, should your travels bring you back to our area.Sincerely, Gabrielle Red Roof Management RediResponse Specialist

2/10 Terrible

Casey

Disliked: Cleanliness, staff & service, property conditions & facilities
Response from Red Roof Management on 13 Mar 2024
Thank you for taking a moment to leave a review, Casey. The staff and I at the HomeTowne Studios by Red Roof Yuba City were disappointed to see your 1/5 score following your stay. In order to understand what prompted your 1/5 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

10/10 Excellent

Shawn, RENO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, conveniently located, and the staff was very helpful. We plan to stay there again!
Stayed 2 nights in Feb 2024

8/10 Good

Kanya

Business traveller
Liked: Amenities
It was an odd setup. I had to drive to another building from where the lobby was located. I was shown a map of where my room was in a block of numbers on a sheet of paper. I figured it out, mostly because I was towards the end on the first floor. But if I was given a map, that would have been easier. Thankfully I wasn't on another floor, or else that paper map with numbers would have been laughable.
Stayed 1 night in Feb 2024
Response from Xao RediResponse Specialist on 1 Mar 2024
Thank you for sharing your feedback with us, Kanya. The team at the HomeTowne Studios by Red Roof Yuba City was pleased to know that your stay resulted in a 4/5 score. However, you made mention of the odd setup and how it hindered your stay. As such, your sentiments may be kept into consideration going forward.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to host you again in the future.Regards,Red Roof Management

2/10 Terrible

Brenna

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unprofessional staff, dirty facilities. Don’t waste your money and go somewhere else for the same price.
Stayed 4 nights in Feb 2024
Response from Kamaria RediResponse Specialist on 18 Feb 2024
Dear Brenna,Thank you for taking the time to tell us about your experience at the HOMETOWNE STUDIOS YUBA CITY. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the encounter you had with our staff and the lack of cleanliness of the location. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management

4/10 Poor

Terry

Business traveller, Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Red Roof had better get this location dialed in.
Stayed 2 nights in Feb 2024
Response from Kerry-Lee RediResponse Specialist on 16 Feb 2024
Dear Terry, Thank you for your feedback following your experience with us at the HOMETOWNE STUDIOS YUBA CITY. In response to any hindrances faced we sincerely apologize for the less-than-ideal experience. In the future, please consider adding detailed comments to your review to let us know what we’re doing wrong and where we can improve. Feedback from our guest is always welcome as we strive to improve. Thank you for sharing your concerns and all the best in your future travels. Sincerely, Red Roof Management

4/10 Poor

Terry

Liked: Staff & service
Disliked: Cleanliness
If the bed didn’t have cat or dog hair all over the comforter, it might be an OK place to stay. But I wouldn’t stay there again
Stayed 2 nights in Feb 2024
Response from Sharma RediResponse Specialist on 12 Feb 2024
Thank you for taking a moment to leave a review, Terry. The staff and I at the HOMETOWNE STUDIOS YUBA CITY were disappointed to see your 2/5 score following your stay. You indicated that the cleanliness of the comforter dampened your experience. It is our goal to provide a clean and comfortable stay for all our guests, so I am sorry to hear this was not the impression we left you with. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We ask that you give us another opportunity to make a better impression on your next visit to one of our Red Roof locations.Sincerely,Red Roof Management

8/10 Good

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was close to a variety of restaurants and shopping venues. I found the room clean and spacious. Close to where I needed to be. I enjoyed the quiet, as it is close to a major thoroughfare. Traffic noise was limited to the occasional siren and speeding cycle.
Stayed 5 nights in Feb 2024
Response from Sharma RediResponse Specialist on 11 Feb 2024
Thank you for taking the time to write about experience at the HOMETOWNE STUDIOS YUBA CITY. Douglas, I am happy to read that you had a great encounter with us and we truly appreciate your comments about you were pleased with the close proximity of our hotel, the size and cleanliness of your room, and the other kind remarks mentioned. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Douglas, and can't wait to see you back at Red Roof soon, where we can continue to offer you a clean stay at an affordable price! Sincerely, Red Roof Management

10/10 Excellent

Christine, Fontana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly that this motel is very clean . I was trying to be barefoot and the carpet was clean , everything was nice and clean for a motel
Stayed 1 night in Jan 2024
Response from Sharma RediResponse Specialist on 26 Jan 2024
Thank you for taking the time to write about experience at the HOMETOWNE STUDIOS YUBA CITY. Christine, I am happy to read that you had a great encounter with us and we truly appreciate your kind remarks about our very nice and clean hotel. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Christine, and can't wait to see you back at Red Roof soon, where we can continue to offer you a nice and clean stay at an affordable price! Sincerely, Red Roof Management

10/10 Excellent

Talar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2024
Response from Sharma RediResponse Specialist on 26 Jan 2024
Hello Talar, Thank you for taking a moment to leave a review. The staff at the HOMETOWNE STUDIOS YUBA CITY and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

8/10 Good

Amy

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was nice and quiet, beautiful lobby, accommodations acceptable and would be ok to stay again, decent economy stay. Breakfast very minimal - no protein, no yogurt, no fruit, no whole wheat, all white carbs. Styrofoam cups for coffee.
Stayed 2 nights in Dec 2023
Response from Bonanza Inn Yuba City Management on 4 Jan 2024
Dear Amy,Thank you for sharing your experience with us. We appreciate your kind words about our serene ambiance and beautiful lobby. We apologize for any inconvenience regarding the breakfast offerings. Your feedback is valuable, and we will certainly consider diversifying our options. We hope to welcome you back and provide an even more enjoyable stay in the future.Regards,Bonanza Inn Yuba City Management

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Bonanza Inn Yuba City Management on 4 Jan 2024
Dear Gregory,Thanks so much for giving us your take on how we are doing. We're glad customers like you have a great experience at Bonanza Inn.Regards,Bonanza Inn Yuba City Management

10/10 Excellent

gary

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023
Response from Kamaria RediResponse Specialist on 6 Feb 2024
Hello Gary, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS YUBA CITY and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the fact that they have refrigerator and microwave. The room was clean Definitely will stay there on my next trip.
Stayed 1 night in Dec 2023
Response from Bonanza Inn Yuba City Management on 29 Dec 2023
Dear Maria,Thank you for taking the time to share your positive experience with us. We're delighted to hear that you appreciated the amenities in your room and found it clean. It's our pleasure to provide a comfortable stay for our guests. We look forward to welcoming you back on your next trip. Safe travels!Regards,Bonanza Inn Yuba City Management

2/10 Terrible

Keylan

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Bonanza Inn Yuba City Management on 3 Jan 2024
Dear Keylan,I am deeply disappointed to learn about your recent stay at Bonanza Inn. I wish you had told our staff about your problems when you were here; we could have fixed them. Please accept my sincerest apologies.Regards,Bonanza Inn Yuba City Management

10/10 Excellent

Janete, Santa Clara

Stayed 1 night in Dec 2023
Response from Bonanza Inn Yuba City Management on 28 Dec 2023
Dear Janete,Thank You for the PERFECT SCORE rating of your experience at Bonanza Inn! We are thrilled that you loved your stay. We'd love to host you again in the future.Regards,Bonanza Inn Yuba City Management

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Bonanza Inn Yuba City Management on 27 Dec 2023
Dear Jessica,Thank you so much for the PERFECT SCORE RATING.  At Bonanza Inn, we are always grateful to receive positive feedback. We would love to host you again on your next trip to the area.Regards,Bonanza Inn Yuba City Management

4/10 Poor

Satinder

Disliked: Cleanliness, staff & service, property conditions & facilities
Not good as expected
Response from Sharma RediResponse Specialist on 11 Feb 2024
Dear Satinder,Thank you for taking the time to share your feedback regarding your experience at the HOMETOWNE STUDIOS YUBA CITY. We are disappointed to read your comments and we're very sorry you were unhappy with your experience, resulting in a 2/5 score. In the future, please consider adding more detailed comments of your stay to your survey to let us know what we’re doing well and where we can improve. Thank you for your review and we hope to make a new impression and would love to see you again at one of our Red Roof locations.Sincerely,Red Roof Management

10/10 Excellent

amonwan

Stayed 1 night in Dec 2023
Response from Sharma RediResponse Specialist on 26 Jan 2024
Hello Amonwan, Thank you for taking a moment to leave a review. The staff at the HOMETOWNE STUDIOS YUBA CITY and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

4/10 Poor

Jeremy

Stayed 1 night in Nov 2023
Response from Bonanza Inn Yuba City Management on 19 Dec 2023
Dear Jeremy,Please accept our apologies for any inconvenience we have caused you.  In cases like this, we want to hear directly from our customers and see where we failed to impress.  I'd love you to contact our management and provide more context on our misgivings.Sincerely,Bonanza Inn Yuba City Management

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and nice room. Good price.
Stayed 1 night in Dec 2023
Response from Gaby on 16 Dec 2023
Thank you for your feedback we appreciate it and are glad you enjoyed your stay. Hope to see you soon. Have a nice day.

8/10 Good

Classic Customs, Corona

Stayed 1 night in Dec 2023
Response from Bonanza Inn Yuba City Management on 29 Dec 2023
Dear Guest,Thank you for staying with us when you visited Bonanza Inn. It makes me happy to hear that you enjoyed your stay. We hope to be able to host you again soon at Bonanza Inn!Regards,Bonanza Inn Yuba City Management

8/10 Good

Jennifer

Liked: Staff & service
Disliked: Amenities
Stayed 1 night in Dec 2023
Response from Bonanza Inn Yuba City Management on 27 Dec 2023
Dear Jennifer,Thank you for taking the time to leave us a rating.  We can't wait to have you back for another visit soon!Regards,Bonanza Inn Yuba City Management

8/10 Good

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I missed the breakfast. This was a nice place, I used to install furniture in 4 and 5 star hotels so I've seen what's out there. some are better than others. This was one of the better ones. The ones that have free breakfast in the morning are usually the way to go. they tend to be taken care of more than the ones that do not have the breakfast.
Stayed 1 night in Nov 2023
Response from Bonanza Inn Yuba City Management on 4 Dec 2023
Dear Joseph,Thank you for choosing our hotel and for sharing your experience. We appreciate your compliments on our establishment. While we regret you missed breakfast, we're pleased to be recognized among the better hotels you've encountered. We continuously strive to enhance our guests' experiences and appreciate your feedback. Your insights are invaluable, and we hope to welcome you back for a more fulfilling stay.Regards,Bonanza Inn Yuba City Management

8/10 Good

John

Stayed 1 night in Nov 2023
Response from Bonanza Inn Yuba City Management on 20 Dec 2023
Dear John,Thank you so much! We truly appreciate your positive rating and hope you will stay with us again next time you visit the area.Regards,Bonanza Inn Yuba City Management

8/10 Good

Claude

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Well equipped rooms. Close to a good restaurant (walking distance)
Stayed 1 night in Nov 2023
Response from Bonanza Inn Yuba City Management on 28 Nov 2023
Dear Claude,Thank you for your kind review. We're delighted to hear that you appreciated our friendly staff and well-equipped rooms. It's wonderful to know that our proximity to a good restaurant added to your overall experience. We value your feedback and hope to welcome you back for another enjoyable stay.Regards,Bonanza Inn Yuba City Management

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
It’s an older hotel, paint in bathroom was peeling but overall the room was clean. Has fridge and microwave. Very close to bars and restaurants! Check-in was easy and staff was great. Felt safe at night. For the price it’s a great deal!!!! If you’re a picky person don’t book.
Stayed 1 night in Nov 2023
Response from Bonanza Inn Yuba City Management on 28 Nov 2023
Dear John,Thank you for sharing your thoughts. We appreciate your positive comments on our convenient location, accommodating staff, and overall cleanliness. We're continuously working on improvements, and your feedback is invaluable. We hope to host you again and exceed your expectations.Regards,Bonanza Inn Yuba City Management

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Was a clean and quiet stay
Stayed 12 nights in Nov 2023
Response from Bonanza Inn Yuba City Management on 23 Nov 2023
Dear Randall,Thank you for the PERFECT SCORE review. We are so happy you had a relaxing stay in our quiet hotel and we appreciate your comments about our clean rooms.We look forward to hosting you again soon for another enriching stay on your next trip to Bonanza Inn.Regards,Bonanza Inn Yuba City Management

10/10 Excellent

Maximiano

Stayed 1 night in Nov 2023
Response from Bonanza Inn Yuba City Management on 12 Dec 2023
Dear Maximiano,Thanks so much for giving us your take on how we are doing. We're glad customers like you have a great experience at Bonanza Inn.Regards,Bonanza Inn Yuba City Management

8/10 Good

Johnny

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023
Response from Bonanza Inn Yuba City Management on 1 Dec 2023
Dear Johnny,Thank you so much! Knowing that you enjoyed your time with us indeed makes our day. We truly appreciate your positive rating and hope you will stay with us again next time you visit the area.Regards,Bonanza Inn Yuba City Management

4/10 Poor

michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Bonanza Inn Yuba City Management on 21 Nov 2023
Dear Michael,Thank you for leaving a review for us; however, I apologize for any inconvenience you may have faced during your stay. We would love to know what went wrong during your visit to ensure a better experience for all our guests.Sincerely,Bonanza Inn Yuba City Management

10/10 Excellent

Kimberly

Travelled with partner
Wonderful staff!
Stayed 3 nights in Nov 2023
Response from Bonanza Inn Yuba City Management on 21 Nov 2023
Dear Kimberly,Thank you for your kind words! We're delighted to hear that our staff contributed to making your stay wonderful. Providing exceptional service is our top priority, and your positive feedback is truly appreciated. We look forward to welcoming you back for another memorable experience.Regards,Bonanza Inn Yuba City Management

2/10 Terrible

Rafael

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Bonanza Inn Yuba City Management on 21 Nov 2023
Dear Rafael,I'm sorry you did not have a positive experience at Bonanza Inn. Please reach out and let us know how we could have improved your stay.Sincerely,Bonanza Inn Yuba City Management

10/10 Excellent

Christopher, Santa Rosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful front desk gentleman
Stayed 1 night in Nov 2023
Response from Bonanza Inn Yuba City Management on 17 Nov 2023
Dear Christopher, We're delighted to hear that our front desk staff made a positive impression on your experience. Providing helpful and friendly service is a priority for us, and we're grateful for your acknowledgment. If there's anything else you'd like to share or if you have any specific feedback, feel free to let us know. We appreciate your kind words and hope to welcome you back for another pleasant stay in the future. Regards,Bonanza Inn Yuba City Management

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for a sleepover
Romantic getaway so reserved the room with a spa and fireplace. The fireplace didn't work, huge bummer, but the spa was great. Mattress was WAY too firm, but the owner provided additional bedding to make us more comfortable. The area was quiet, and we felt safe. We would stay here again.
Stayed 1 night in Nov 2023
Response from Bonanza Inn Yuba City Management on 15 Nov 2023
Dear Donald,Thank you for choosing our hotel for your romantic getaway. We appreciate your feedback and apologize for any inconvenience with the fireplace. We're delighted you enjoyed the spa, and we've noted your comments on the mattress. It's our commitment to ensure a comfortable stay, and we're pleased the additional bedding helped. Your safety and satisfaction are our priorities. We look forward to welcoming you back for another memorable stay.Regards,Bonanza Inn Yuba City Management

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for the price. Bed was comfortable and the bathroom was clean
Stayed 1 night in Nov 2023
Response from Bonanza Inn Yuba City Management on 14 Nov 2023
Dear Eric,Thank you for taking the time to share your positive experience with us. We're delighted to hear that you found our hotel to be a good value, and that you enjoyed the comfort of our beds and the cleanliness of our bathrooms. Your feedback is valuable, and we hope to welcome you back for another pleasant stay in the future.Regards,Bonanza Inn Yuba City Management

10/10 Excellent

Nola

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean the cooling and heating system was very quiet you don’t find that in motels service was good
Stayed 2 nights in Nov 2023
Response from Bonanza Inn Yuba City Management on 14 Nov 2023
Dear Nola,Thank you for taking the time to share your positive experience at our hotel. We're delighted to hear that you found our facilities exceptionally clean and appreciated the quiet efficiency of our cooling and heating systems. Providing excellent service is our priority, and we're pleased to know that it met your expectations. We look forward to welcoming you back for another enjoyable stay.Regards,Bonanza Inn Yuba City Management

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Bonanza Inn Yuba City Management on 15 Nov 2023
Dear Guest,Thank you for staying with us when you visited Bonanza Inn. It makes me happy to hear that you enjoyed your stay. We hope to be able to host you again soon at Bonanza Inn!Regards,Bonanza Inn Yuba City Management

10/10 Excellent

Jot

Business traveller
Liked: Cleanliness, staff & service
The manager was quite helpful.
Stayed 5 nights in Nov 2023
Response from Bonanza Inn Yuba City Management on 14 Nov 2023
Dear Jot,Thank you for choosing to stay with us again and for taking the time to share your positive experience. We're delighted to hear that you enjoyed our clean facilities, pleasant staff, and the quiet atmosphere despite the bustling surroundings. Your loyalty and referrals mean a lot to us. We look forward to welcoming you back for another enjoyable stay.Regards,Bonanza Inn Yuba City Management

10/10 Excellent

Gursharanpreet

Stayed 3 nights in Nov 2023
Response from Bonanza Inn Yuba City Management on 6 Dec 2023
Dear Gursharanpreet,Thanks so much for giving us your take on how we are doing. We're glad customers like you have a great experience at Bonanza Inn.Thank you once more for your excellent feedback.Regards,Bonanza Inn Yuba City Management

8/10 Good

Joanna

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This is my second stay here and I have no complaints at all. Older place but very clean and the staff is very pleasant. It's surprisingly quiet at this hotel even though the area is busy. So many places near by to shop/eat. I definitely will continue to book here as well as refer friends/family.
Stayed 1 night in Nov 2023
Response from Bonanza Inn Yuba City Management on 14 Nov 2023
Dear Joanna,Thank you for choosing to stay with us again and for taking the time to share your positive experience. We're delighted to hear that you found our hotel clean, our staff pleasant, and the surroundings enjoyable. Your loyalty and willingness to recommend us to friends and family mean a lot. We look forward to welcoming you back for your third stay and appreciate your ongoing support.Regards,Bonanza Inn Yuba City Management