York Regional Municipality Holidays

The room was spacious and the location of the hotel was perfect. Close to the water and shops and restaurants and the train to Toronto.

I was concerned when I arrived because I was in the heart of downtown during the World Cup, and this clearly was a bustling location. The clientele all appeared well-heeled and ready for a good time. I personally prefer a low key quiet stay, and I expressed that desire to the staff. They reserved me a beautiful room on a higher floor. I told them that I am partial to quite few pillows and found a veritable pillow fort waiting for me! I had asked for a steamer to prepare a dress for an event I was attending and one was brought to me almost immediately. The staff were incredibly warm and welcoming. The hotel itself if beautiful. Truly the only constructive feedback I could give was that there was no jam with my croissant, and no English Breakfast tea in my room. Both entirely non-issues. I will absolutely be staying here again.

Love the hotel! Staff are very friendly and helpful from the moment you walk in. Room is well planned, clean and comfortable. Great location close to theatres and restaurants. Very affordable for downtown Toronto. Short walk from the train station.

Self check-in was a nightmare. The security desk had no record of our reservation. We were able to contact the host who were able to file the proper applications required by the property. But it took a very long time which made us miss the opening ceremony for the blue jays. Which was the reason for our trip. The apartment was clean and nicely decorated. Also had coffee. The beds were very uncomfortable. I could feel the springs through the mattress. After the added condo fees the price was not worth it. Would have been better to stay in a hotel. And they had no place to store our luggage at check out until our evening flight.

It was great for the rate. I wish the water was a bit hotter but it was good. Well located, close to everything I needed.