Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, rollaway beds
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Reviews of Red Lion Inn & Suites Yakima

2 out of 5
Red Lion Inn & Suites Yakima
1405 N 1st Street, Yakima, WA

Reviews

3.8
Rating 10 - Excellent. 19 out of 301 reviews" "
Rating 8 - Good. 19 out of 301 reviews" "
Rating 6 - Okay. 41 out of 301 reviews" "
Rating 4 - Poor. 55 out of 301 reviews" "
Rating 2 - Terrible. 167 out of 301 reviews" "

3.8/10

Cleanliness

5.4/10

Staff & service

3.6/10

Amenities

3.4/10

Property conditions & facilities

3.8/10

Eco-friendliness

Reviews

2/10 Terrible

Oly

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The lady behind the counter was great. Facilities awful. No wastebasket, no coffee maker, no Kleenex. no clock. Wifi didn't work in room. Breakfast-one waffle maker. OJ and milk in a pitcher. Generic froot loops and bran flakes but no bowls to put them in. Bread to toast but I didn't see jelly. Staff had to figure out how the t.v. worked. Carpet had many holes from smokers.
Stayed 1 night in May 2024

2/10 Terrible

Angelina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

2/10 Terrible

aliynah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
137 was unite that wasn’t able to be rented out due to pluming issues and other things
Stayed 1 night in May 2024

2/10 Terrible

Rob

Disliked: Amenities
Never stayed in a hotel this dirty or poorly maintained
Stayed 1 night in Apr 2024
Response from red lion on 23 Apr 2024
thanks for your time for feed back

2/10 Terrible

Marie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place felt incredibly dangerous. Was solicited by people outside. Man at check in was clearly talking about me to someone on the phone in another language while checking me in. Everything was either broken or disgustingly dirty and found roaches in bathroom. Did not stay for my own safety.
Response from red lion on 7 Apr 2024
thanks for feed back

2/10 Terrible

Suzanne

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First, I mistook this hotel for another ofthe same name. We checked ok and then found the room to be marginally clean withno soap in the room. We very seldom found anyone at the front desk andourkeys kept not working. There were homeless people loitering inside and outside the building.
Stayed 2 nights in Mar 2024
Response from red lion on 23 Apr 2024
thanks for feed back

6/10 Okay

Ken

No handicap
Stayed 1 night in Mar 2024
Response from RED LION on 18 Mar 2024
THANKS FOR FEED BACK

6/10 Okay

Chritopher

Stayed 1 night in Mar 2024
Response from red lion on 7 Apr 2024
thanks for feed back

2/10 Terrible

Larry, kettle falls

Disliked: Cleanliness, property conditions & facilities
Nothing
Stayed 2 nights in Mar 2024
Response from RED LION on 18 Mar 2024
THANKS FOR YOUR TIME

2/10 Terrible

Paige

Disliked: Cleanliness, staff & service, property conditions & facilities
This is NOT a hotel!! Pit bull and drugs in halls… broken windows… no hot water … no heat!! Couldn’t stay. Please refund !!
Stayed 2 nights in Mar 2024
Response from RED LION on 10 Mar 2024
THANKS FOR TELLING US ITS YPUR DOG

2/10 Terrible

Josh

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from red lion on 4 Mar 2024
thanks for feed back

2/10 Terrible

Stacie

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting. Blood on the curtains, no hardware in peephole - could stick my finger right through the door, no desk staff, no answer when you called the office, no telephone in the room. To top it off, when I asked for toilet paper I was told they didn't have any and was given a napkin by the maintenance man.
Stayed 2 nights in Feb 2024
Response from red lion on 20 Feb 2024
thanks for feedback

2/10 Terrible

Garrett

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from red lion on 4 Mar 2024
thanks for feed back

2/10 Terrible

Suzanne

Disliked: Cleanliness, staff & service, amenities
I did not spend the night after looking at the rooms. The lobby (if you could call it that ) was dirty the hallways were dirty. I felt unsafe . Waiting for a refund.
Stayed 2 nights in Feb 2024
Response from red lion on 4 Mar 2024
thanks for feed back

2/10 Terrible

Kelly

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Whole place is rundown and dirty. Hallways looked like hadn't been vacuumed in ages and carpets had numerous stains. Room in better shape, except for stained shower curtain, carpets and random cockroach. Also door handle fell off. Sketchy characters in and out of building. Seemed like folks there knew each other and had been there a while. Maybe this is one of those places that accepts homeless vouchers? Woke up in the middle of the night to screaming, fighting and slamming doors. Neighbors blasting music, dogs barking. Front desk guy and cleaning lady were friendly and helpful. Would not recommend unless you want to experience what a zombie apocalypse feels like.
Stayed 2 nights in Feb 2024
Response from red lion on 20 Feb 2024
thanks for feed back

2/10 Terrible

Amy

Disliked: Cleanliness
Stayed 2 nights in Feb 2024
Response from red lion on 20 Feb 2024
thanks for feed back

2/10 Terrible

bartlett

Stayed 1 night in Jan 2024
Response from red lion on 20 Feb 2024
thanks for feed back

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing to like about this property, website pics must be 15 years old at least. Disgustingly dirty, floor in halls felt like they would fall through. Stay away
Stayed 2 nights in Dec 2023
Response from red lion on 16 Dec 2023
thanks for reply

10/10 Excellent

Kylie

Stayed 1 night in Dec 2023
Response from red lion on 20 Feb 2024
thanks for feed back

2/10 Terrible

Moses

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from red lion on 16 Dec 2023
thanks

2/10 Terrible

Noel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To say that we were unimpressed would be a colossal understatement. Upon entering the lobby, I detected a strong cigarette smoke smell, and observed large amounts of debris from paper all over the carpet. The front desk staff was unengaging and seemed unconcerned for the way they represented the hotel. The lobby was small, no problem, but the breakfast area was still dirty, at about 3:45 pm, which didn't instill a lot of confidence in the cleanliness of the hotel. As I entered the hotel room (104), it appeared that I would have to finish making the bed. It was not the king bed we'd booked and the bed spread was not on it. Did not even stay long enough to examine the bathroom, based on what I'd seen thus far. We left without alerting the front desk staff, as we began to fear for our safety. At that point, we didn't care as much about getting our money back (which probably wouldn't be an option, anyhow) as we did about just being safe. As we drove through the parking lot, and around the building to get to the street, we noticed a sizeable amount of unhoused persons, about 20 - 30 tents set up, surrounding the property. In no way, shape or form did we get what we thought we would when we booked this property. We understand that it was a seriously discounted hotel and we will now research any expedia listing much more thoroughly. Though this may not come to anything or affect change of any sort, we appreciate your consideration. Thank you
Stayed 1 night in Nov 2023
Response from red lion on 2 Dec 2023
thanks for your feed back but we did not allow you extra person without pay because of that you were upset with us thanks for comment

2/10 Terrible

Linda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was comfortable. However, it's winter and there was only a summer blanked on the bed and no extra blanket in the room. There was "crap" on the headboard (food specs no one had bothered to clean up), no toilet paper in the room when we arrived, no way to control the heat so we'd be warmer due to light weight blanket, crap on some of the walls, broken cupboard doors, no swimming pool (it's mattress storage now as is the hot tub) ... all in all, not an even passable experience. Live and learn I guess.
Stayed 1 night in Nov 2023
Response from red lion on 16 Dec 2023
thanks for reply

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
BAD NEWS MOTEL
The worst motel I've ever stayed in. drug deals were going on outside my room's window which included loud music, talking and laughing. bugs in my room, sheets appeared slept on, bad smell, bathroom dirty. As soon as day light hit I went to office to check out. Staff was hard to find. Finally someone responded. I checked out but was told to check with Hotels.com for reimbursement of prepaid days.Hotels.com said the 3 days I didn't stay was up to Red Lyon to pay back It took them 3 days to get a non refundable answer from Red Lyon. I chose this motel because Red Lyon had a good reputation. Not anymore........
Stayed 4 nights in Nov 2023
Response from red lion on 16 Dec 2023
thanks for reply

2/10 Terrible

Darci Kay

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I did not stay at this property. The hotel was very dirty it smelled bad and you could hear Smoke detectors beeping
Stayed 1 night in Nov 2023
Response from red lion on 16 Dec 2023
thanks for reply

2/10 Terrible

Sara

Disliked: Cleanliness, staff & service, property conditions & facilities
Gang banger central! Never left our vehicle! We will be eating the cost of that hotel for our own safety
Stayed 1 night in Nov 2023
Response from redlion on 16 Dec 2023
thanks for reply

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, amenities
This is a unique property. It was the most unclean and univiting motel I've ever visited. One look at the room, the unclean carpet, walls and broken fixtures, I walked out. I would not recommend this facility to anyone.I used to think the Red Lion brand meant quality and comfort, not anymore and never again in the future. Expedia should drop this lisiting like a hot potatoe.....
Stayed 1 night in Nov 2023
Response from RED LIOJ on 16 Dec 2023
red lion

2/10 Terrible

Eric

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from red lion on 16 Dec 2023
thanks for reply

2/10 Terrible

Anne

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We got there late after traveling for several hours. The property was not well maintained, and the people in the office were very unprofessional looking. When we arrived, were were told we were contacted about their need to cancel our reservation due to a water pipe bursting, but I got not call or email from Expedia. We were told we no longer had a reservation and therefore were initially left high and dry. Luckily we were able to find a room at a much nicer hotel with more professional employees.
Stayed 1 night in Nov 2023

4/10 Poor

David

Disliked: Cleanliness, amenities, property conditions & facilities
Low cost
Stayed 1 night in Nov 2023

4/10 Poor

Anya

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The Internet in the first room I had been assigned did not work, because “somebody stole the router again”, the key cards did not work on most of the locks, and I had to call the front desk person every time to get into my room, the hallway carpeting seemed to not have been vacuumed in several months, the plugs in the rooms were very loose and could not all be plugged into. The window in the first room I was in had a crack that could not be closed. The staff seemed to go ahead and clean a room only when somebody needed one. For breakfast, there was very little because some guests or homeless visitors would take all the food for themselves and leave nothing. Disposable Forks had to run out the previous day, but the front desk helper. Kindly made more waffle mix for the waffle iron, and brought some bread out for me, and there was grape, jelly and butter, although the syrup dispenser had been stolen by a guest or intruder. The room I did get assigned to get Internet, working closer to the front desk, had a sink faucet that ran perpetually, and could not be turned all the way off, and the shower was lacking a shower curtain, causing water to go everywhere on the bathroom floor. The staff were helpful and expressed a hope that they could spruce up this hotel.
Stayed 1 night in Oct 2023

10/10 Excellent

Oliver

Stayed 1 night in Oct 2023
Response from RED LION on 16 Dec 2023
THANKS

2/10 Terrible

David

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
One time only
Stayed 1 night in Oct 2023

2/10 Terrible

eugene

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This property is not worthy of the Red Lion name.
Stayed 1 night in Oct 2023

4/10 Poor

Candra

Stayed 1 night in Sep 2023

2/10 Terrible

Casandra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedding dirty, had to give our dirty towels so they could wash them and give them back to us, no housekeeping, could not get another roll of toilet paper, no ice bucket, hair dryer or anything like that. Will not be returning
Stayed 2 nights in Sep 2023

4/10 Poor

Leonel

Disliked: Cleanliness, staff & service, property conditions & facilities
To noisy all night
Stayed 1 night in Sep 2023

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very rundown.
Stayed 1 night in Sep 2023
Response from red lion on 28 Sept 2023
thanks

10/10 Excellent

Yuki

Business traveller, Travelled with pets
Liked: Staff & service
Easy to check in and out. Bath tub was clogged, A/C was noisy, and heater didn't work. It was cold at night but the room was big and bed was clean.
Stayed 1 night in Sep 2023
Response from RED LION on 20 Sept 2023
THANKS FOR FEED BACK

2/10 Terrible

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ugly place
Stayed 1 night in Sep 2023
Response from red lion on 18 Sept 2023
thanks for feed back

2/10 Terrible

Lubos

Disliked: Cleanliness, staff & service, property conditions & facilities
Wifi didn’t work, linens were dirty and cockroaches were in room.
Stayed 1 night in Sep 2023
Response from red lion on 18 Sept 2023
thanks for feed back

4/10 Poor

Monty

Disliked: Staff & service, amenities, property conditions & facilities
hallway was filthy. room was passable. I have never encountered such unfriendly staff. Will never stay there again.
Stayed 2 nights in Aug 2023
Response from RED LION on 22 Aug 2023
THANKS FOR REPLY

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was beyond terrible
It was beyond Terrible. First room they gave us, someone else was already in there. Then, one the way to the other room, we saw 3FOOT HOLES IN THE CEILING! Exposed pipes and wires. In the room we finally ended up with, the bed felt like we were sleeping on box springs, no exaggeration! There was plenty of hot water in the shower, but no cold so couldn't take a shower without getting scalded. In the morning i found a few bugs, about the size of a dime. Not sure what they were but YUCK! DO NOT STAY HERE!
Stayed 1 night in Aug 2023
Response from RED LION on 14 Aug 2023
THANKS FOR REPLY

2/10 Terrible

Stacy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
TERRIBLE!! Property was dirty, filled with cockroaches and the people hanging around outside made it feel very unsafe.
Stayed 1 night in Aug 2023
Response from red lion on 6 Aug 2023
thanks feed back

2/10 Terrible

Maryann

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Do not stay here
This was the worst hotel I’ve ever had the misfortune to stay at, and if given the option again, I would choose to sleep in my car. Cockroaches (dead and alive) in the room, dirt and hair around the sink, debris on the carpets, a mysterious brown goo dripping down the wall, no soap in the bathroom, a brown-stained toilet, and an inexplicable pair of sunglasses in the bed. The whole place smells like weed and cigarettes.
Stayed 1 night in Jul 2023
Response from redlion on 17 Jul 2023
thanks for your feed back

4/10 Poor

Lisa

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This is not a Red Lion no matter what the sign says. Our bedding, walls, and ceiling in the were stained, there was blood on the wall in the bathroom, and we had to plunge the toilet every time we used the bathroom. At check-in I had to explain 5 times i was staying 2 days, the clerk set the room key for one night so when I tried to get back into my room the next day I couldn't. In 6 years of using Expedia I've never had an experience this bad.
Response from red lion on 6 Aug 2023
thanks for feed back

2/10 Terrible

Harry

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from red lion on 14 Jul 2023
thanks for reply

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Swimming pool was not open 95 degrees outside. Got eaten alive from bed bugs and smashed 2 cockroaches.
Stayed 1 night in Jul 2023
Response from red lion on 14 Jul 2023
thanks for reply

2/10 Terrible

Alan

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
Do not stay here, homeless all around, lobby smelled like urine, across parking lot people living in vehicles. Do not stay here if you have a family. We decided to leave instead of stsying there, Hotels.com could not get refund for us… not very helpful…why do they even advertise this location…we stayed at Red Lion motels instead a mile down the road…
Stayed 1 night in Jul 2023
Response from red lion on 10 Jul 2023
thanks

2/10 Terrible

Andre

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I went in with low expectations, based on the price. Towels were filthy, carpet filthy, bathroom was disgusting. TV had no power cord attached to it. Wall outlets were so worn that you couldn’t use them. Huge gaps in the area around the room door. The bed was surprisingly comfortable, but there’s no way that I would get under the covers. Staff was extremely helpful, and courteous. Resolved the TV issue relatively quickly. The place definitely needs a makeover
Stayed 1 night in Jun 2023
Response from redlion on 10 Jul 2023
thanks

2/10 Terrible

Scott

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Skip it
Stayed 1 night in Jun 2023
Response from redlion on 14 Jun 2023
thanks