Title: Sofitel Xining Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=11451152&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sofitel Xining Downtown Xining's tranquil retreat offers three distinct restaurants with international flavors and rejuvenating amenities for travelers seeking urban relaxation ## Photo gallery for Sofitel Xining ![Exterior - Sofitel Xining (Xining)](https://images.trvl-media.com/lodging/12000000/11460000/11451200/11451152/3088241a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium bedding, minibar, in-room safe, desk - Sofitel Xining (Xining)](https://images.trvl-media.com/lodging/12000000/11460000/11451200/11451152/d333716d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool - Sofitel Xining (Xining)](https://images.trvl-media.com/lodging/12000000/11460000/11451200/11451152/c58b9ef8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Luxury Room, 2 Single Beds, City View | Premium bedding, minibar, in-room safe, desk - Sofitel Xining (Xining)](https://images.trvl-media.com/lodging/12000000/11460000/11451200/11451152/f856240f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive lounge - Sofitel Xining (Xining)](https://images.trvl-media.com/lodging/12000000/11460000/11451200/11451152/dd9096bc.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Sofitel Xining, centrally located, offers a peaceful haven with shopping on-site. Enjoy three restaurants with international cuisine, plus a sauna, steam room, and indoor pool for relaxation. Guests appreciate in-room WiFi access. ## Reviews 9.0 Wonderful ## Popular amenities - Pool - Spa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning £58 includes taxes & fees 8 Feb - 9 Feb ## Room options ### Check availability for these dates Tonight [Jan 30 - Jan 31](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=11451152&PinnedHotelID=11451152&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=11451152&PinnedHotelID=11451152&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 31 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=11451152&PinnedHotelID=11451152&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=11451152&PinnedHotelID=11451152&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=11451152&PinnedHotelID=11451152&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=11451152&PinnedHotelID=11451152&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 6 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=11451152&PinnedHotelID=11451152&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=11451152&PinnedHotelID=11451152&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 9 of 9 rooms ### View all photos for Luxury Room, 1 King Bed, City View ![Luxury Room, 1 King Bed, City View | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/12000000/11460000/11451200/11451152/cec85942.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room, 1 King Bed, City View ### Highlights Air conditioning TV Washer/dryer Blackout curtains Premium bedding Bathrobes Private bathroom Eco-friendly toiletries - City view - 430 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Luxury Room, 2 Single Beds, City View ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/12000000/11460000/11451200/11451152/531b656a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room, 2 Single Beds, City View 10.0 Exceptional 2 reviews ### Highlights Air conditioning TV Washer/dryer Blackout curtains Premium bedding Bathrobes Private bathroom Eco-friendly toiletries - City view - 430 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Luxury Room, 1 King Bed, Club lounge access ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/12000000/11460000/11451200/11451152/44316f2b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room, 1 King Bed, Club lounge access ### Highlights Air conditioning TV Washer/dryer Blackout curtains Premium bedding Bathrobes Private bathroom Eco-friendly toiletries - 430 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Luxury Room, 2 Single Beds, Club lounge access ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/12000000/11460000/11451200/11451152/531b656a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room, 2 Single Beds, Club lounge access ### Highlights Air conditioning TV Washer/dryer Blackout curtains Premium bedding Bathrobes Private bathroom Eco-friendly toiletries - 430 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Junior Suite, 1 King Bed, Club lounge access, Corner ![Junior Suite, 1 King Bed, Club lounge access, Corner | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/12000000/11460000/11451200/11451152/a23ed436.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed, Club lounge access, Corner ### Highlights Separate sitting area Air conditioning TV Washer/dryer Separate bedroom Blackout curtains Premium bedding Bathrobes - 645 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Premium Suite, 1 King Bed, Club lounge access (Prestige) ![Premium Suite, 1 King Bed, Club lounge access (Prestige) | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/12000000/11460000/11451200/11451152/c47ba7b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite, 1 King Bed, Club lounge access (Prestige) ### Highlights Separate sitting area Air conditioning TV Washer/dryer Separate bedroom Blackout curtains Premium bedding Bathrobes - 854 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Club Suite, 1 King Bed, Club lounge access (Prestige) ![Club Suite, 1 King Bed, Club lounge access (Prestige) | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/12000000/11460000/11451200/11451152/3a48934a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Suite, 1 King Bed, Club lounge access (Prestige) ### Highlights Separate sitting area Air conditioning TV Washer/dryer Separate bedroom Blackout curtains Premium bedding Bathrobes - 850 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Superior Room, 1 King Bed ![Superior Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/12000000/11460000/11451200/11451152/f163e0f1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed ### Highlights Air conditioning TV Washer/dryer Blackout curtains Premium bedding Bathrobes Private bathroom Eco-friendly toiletries - Sleeps 3 - 1 King Bed ### View all photos for Superior Room, 2 Single Beds ![Superior Room, 2 Single Beds | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/12000000/11460000/11451200/11451152/19459f4c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Single Beds ### Highlights Air conditioning TV Washer/dryer Blackout curtains Premium bedding Bathrobes Private bathroom Eco-friendly toiletries - Sleeps 3 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FXining-Hotels-Sofitel-Xining.h11451152.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FXining-Hotels-Sofitel-Xining.h11451152.Hotel-Information) ## About the area Located in Chengxi District neighbourhood, Sofitel Xining is connected to a shopping centre. Don't miss out on a visit to Tibetan Plateau Wildlife Zoo. [Visit our Xining travel guide](https://www.expedia.co.uk/Xining.dx3865) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.64245%2C101.72203&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=SLsMwfivHM-gFX6CWlJZkUPVbtM=) 63 Wu Si Xi Rd, Chengxi District, Xining, Qinghai, 810000 ### What's nearby - Huangshui River 16 min walk \- 0.9 miles - Tibetan Plateau Wildlife Zoo 2 min drive \- 1.3 miles - Dongguan Great Mosque 4 min drive \- 2.7 miles - Tulou Temple of Beishan Mountain 6 min drive \- 4.7 miles - Qinghai University 12 min drive \- 7.9 miles ### Getting around - Xining Railway Station 16 min drive - Xining (XNN-Caojiabao Intl.) 36 min drive ### Restaurants - 百穆蒋家牛肉面(海湖店) 16 min walk - 悦宾楼海湖路店 17 min walk - 海底捞 6 min walk - 马相卿特色烤肉店(海湖店) 3 min drive - 蚝爷海鲜烧烤大排档 15 min walk ## About this property ### Sofitel Xining Hotel near Tibetan Plateau Wildlife Zoo Located close to Dongguan Great Mosque, Sofitel Xining provides a corner/local shop, shopping on-site and a coffee shop/cafe. For some rest and relaxation, visit the sauna or the steam room. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - An indoor pool - Free self-parking - Buffet breakfast (surcharge), an electric car charging station and express check-out - A 24-hour front desk, a lift and a gift shop Room features All 492 rooms feature comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning. Extra amenities include: - Recycling, LED light bulbs and eco-friendly cleaning products - Bathrooms with rainfall showers and eco-friendly toiletries - TVs with cable channels - Daily housekeeping, electrical adapters/chargers and desks ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/12000000/11580000/11573300/11573247/1b85f3e8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Sebel Xi Ning - Managed by Sofitel Chengxi District - Pool - Kitchen - Washing machine - Parking included 9.2 Wonderful 76 reviews £33 includes taxes & fees 31 Jan - 1 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=11573247&PinnedHotelID=11573247&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/117000000/116040000/116034400/116034384/w1046h696x4y0-7142e7a8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wanda Moments Xining Chengdong Xining City Centre - Free Wi-Fi - Restaurant - Breakfast available - Business services [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=116034384&PinnedHotelID=116034384&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/36000000/35520000/35516900/35516854/a5c4fdeb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Xining Hot-Spring by IHG Xining - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.0 Very good 11 reviews £34 includes taxes & fees 5 Feb - 6 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=35516854&PinnedHotelID=35516854&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/118000000/117740000/117733500/117733417/cbeacf1d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Garden Inn Xining Chengdong Chengdong Qu - Parking included - Free Wi-Fi - Breakfast available £32 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=117733417&PinnedHotelID=117733417&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/23000000/22780000/22773900/22773816/560926f4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wanda Vista Xining Chengxi District - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.6 Exceptional 8 reviews £43 includes taxes & fees 13 Feb - 14 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=22773816&PinnedHotelID=22773816&HadPinnedHotel=true®ionId=-1&adults=2) ![Comfort Double Room | Free WiFi](https://images.trvl-media.com/lodging/120000000/119990000/119988200/119988180/8f5ab34b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Love Home Theme Concept Hotel Xining City Centre - Free Wi-Fi - Housekeeping - 24/7 front desk £27 includes taxes & fees 31 Jan - 1 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=119988180&PinnedHotelID=119988180&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/2000000/1660000/1652800/1652764/ccf8cbc3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Yinlong Hotel Xining City Centre - Parking included - Restaurant - Gym - Breakfast available 10 Exceptional 1 review [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=1652764&PinnedHotelID=1652764&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/21000000/20390000/20382400/20382400/182a9f7d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Zhongfayuan Hotel Xining City Centre - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 7.8 Good 10 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=20382400&PinnedHotelID=20382400&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/4000000/3860000/3854800/3854720/c81bbbad.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### San Want Hotel Xining City Centre - Parking included - Restaurant - Air-conditioning - Gym [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=3854720&PinnedHotelID=3854720&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/21000000/20260000/20256800/20256795/000a6168.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Qinghai Baiyun Xiangling Hotel Xining City Centre - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.4 Very good 33 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=20256795&PinnedHotelID=20256795&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=11451152&PinnedHotelID=11451152&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=11451152,11573247,116034384,35516854,117733417) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: CNY 218 per person - 3 restaurants - A bar/lounge - A coffee shop/cafe ### Restaurants on site - 乐轩华中餐厅 - 瀚清源清真餐厅 - 锦厨全日制餐厅 - 阑吧 ### Things to do - 24-hour health club - Billiards/pool table - Indoor pool - Sauna - Shopping - Steam room - Table tennis ### Family friendly - Grocery/convenience store - In-room washing machine/dryer - Indoor pool - Laundry facilities ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Grocery/convenience store - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 12 meeting rooms - Business centre - Conference centre (28,449 square foot of space) ### Outdoors - Garden - Vegetable garden ### Spa - Spa treatment rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 1 building - 16 floors - Art Deco architecture - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2015 - Comprehensive food waste policy - Comprehensive recycling policy - Fireplace in lobby - Humane treatment of captive wild animals - Local artist showcase - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - Reception hall - Reusable cups - Reusable tableware - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Free toiletries - Private bathroom - Rainfall showerhead - Slippers - Towels provided ### Entertainment - TV with cable channels ### Food and drink - 24-hour room service - Free bottled water - Minibar ### More - Air conditioning - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Desk - Desk chair - Eco-friendly toiletries - Electrical adapters - Energy-saving switches in guestrooms - Free daily newspapers - Iron/ironing board - Laptop workspace - Laundry detergent - LED lighting - Phone - Recycling - Safe - Washer/dryer - Water-efficient showers - Window screens ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 6:00 AM Minimum check-in age - 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately CNY 218 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Long-term renters welcome This property uses a grey water recycling system Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### National rating Property class, provided by our rating system, is based on property type, amenities and services. ### Property is also known as Sofitel Xining Hotel Sofitel Xining Sofitel Xining Qinghai, China Sofitel Xining Hotel Sofitel Xining Xining Sofitel Xining Hotel Xining ## Frequently asked questions ### Does Sofitel Xining have a pool? ### How much does it cost to stay at Sofitel Xining? ### Is Sofitel Xining pet-friendly? ### How much is parking at Sofitel Xining? ### What time is check-in at Sofitel Xining? ### What time is check-out at Sofitel Xining? ### Where is Sofitel Xining located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Sofitel Xining Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.6 Location ### 9.0 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 30 8 - Good 15 6 - Okay 3 4 - Poor 1 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Diem 25 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Probably the best hotel in Xining. Nice building and good rooms. Good gym, yoga, ping pong and billiard rooms. Excellent service, all requests are fulfilled within minutes. ##### Diem Stayed 4 nights in Sep 2024 ### 8/10 Good #### King 20 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Not enough western choices of food in the breakfast restaurant ##### King Stayed 1 night in Aug 2024 ### 10/10 Excellent #### FANG 23 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Great hotel and customer service. ##### FANG Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### robert 19 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was the best hotel ive stayed in for the price range. ##### robert Stayed 1 night in Sep 2024 ### 8/10 Good #### frank 30 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities We booked executive rooms, but nobody informed us that club lounge is not open before our arrival date. ##### frank Stayed 2 nights in May 2024 ### 10/10 Excellent #### lan 26 Jul 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 非常棒的体验！ 用住宿换了一晚，宽敞舒适，带浴缸，各方面都非常好。早餐非常丰盛。如果有不足，就是没有智能马桶。 ##### lan Stayed 1 night in Jul 2021 ### 8/10 Good #### Ana 21 Jul 2021 Liked: Staff & service, property conditions & facilities, room comfort #### Precisa melhorar um pouco! Limpeza das mesas de pequeno-almoço muito má (apenas retiram a louça do hóspede anterior da mesa sem qualquer limpeza da superfície e sem trocarem os individuais já usados por uns limpos). Limpeza do quarto ok, água do chuveiro com pouca pressão. Restante serviço agradável. Boa localização. ##### Ana Stayed 3 nights in Jul 2021 ### 10/10 Excellent #### HUIMEI 5 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 下次會再來! 酒店服務：服務員服務態度及素質都很好，尤其是邵峰及去軍吉梅先生，有問題會迅速協助處理並回覆，很棒! 設施：乾淨新穎歐式設計，房間高級有格調，浴室乾濕分離，有特色很舒適，加分！ 食物：非常豐富美味，中式西式有很多選擇也有地方特色，非常喜歡！ 分享體驗：酒店環境格調高檔，覺得很好，下次想再來。 ![](https://a.travel-assets.com/ugc/hotel-reviews/35FBC118017BDFB72054F9C248316E70C127F53C1580874989135.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/DB6A61660468370991854D38B4CC6CD8C93C82471580875003590.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1BA15BE69C4B9D7DABB69FE683FBE226223BC70F1580874997196.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/36B45F89A960EBB392815CD19BD9C796F3BA2FD51580875003438.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### HUIMEI Stayed 1 night in Dec 2019 ### 10/10 Excellent #### Verified traveller 10 Nov 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean modern good location next to lots of good frstaurabts ##### Verified traveller Stayed 1 night in Nov 2019 ### 6/10 Okay #### Joey 2 Nov 2019 Liked: Cleanliness Disliked: Staff & service #### Grand hotel in great location. We were impressed with the hotel when we arrived from the outside. Grand huge reception hall and the rooms were also large. We stayed for 2 nights. The surrounding has lots of eateries and a huge supermarket. Check-in was fast but the WiFi was horrendous. We could not get signal in the room thus had to rely on our own data roaming. Like most hotels in China we had stayed most staff do not have a good command of English and do not understand us when we call for housekeeping assistance. This led to a lot of unhappiness when it seem they understood our request over the phone but after 20 agonizing minutes of no-show we had to call again and nobody seem to know what happened to our request or what we wanted. ##### Joey Stayed 2 nights in Oct 2019 ### 4/10 Poor #### Yuen mei 29 May 2019 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort #### 沒有提供空調 I paid almost 5star amount for a night stay as my last day of the 16days trip, hotel is fine, but no Air Condition being provided during my stay due to environmental protection, that's 28 c degree on my arrival and they asked me to open the window instead. Fine, however, at the height of 13th floor, it's was so noisy during the whole night with car horns, police siren, and even fireworks from 1 am till 4am. Really bad situation cos, I tried to close it but then inside just alike an oven if closing that only window which can be halfly opened 我支付了近5星的住宿費用作為我16天旅行的最後一天，酒店很好，他們說由於環保所以在我們住宿期間沒有提供空調，我們到達時是28度，他們叫我打開窗口。在13樓的高度，整個晚上都是如此嘈雜，有汽車喇叭，警笛，甚至煙火從凌晨1點到凌晨4點。情況真的很糟糕，我試圖關窗，但然後內部就像一個烤箱，只有一 個可以半開的窗口。 ##### Yuen mei Stayed 1 night in May 2019 ### 8/10 Good #### Nabih 6 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities nice place ##### Nabih Stayed 2 nights in Dec 2018 ### 10/10 Excellent #### Hirofumi, tokyo 9 Dec 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 大満足です 空港からホテルへのアクセスは、エアポートバスがあり大変便利です。市中心部へはタクシーを利用していましたが、公共バス（31番）でも移動できました。周辺には万達広場や飲食街があり、立地も良いです。 従業員の方の対応も好印象です。機会があれば、また利用すると思います。 ##### Hirofumi Stayed 3 nights in Dec 2018 ### 8/10 Good #### Verified traveller 22 May 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### New The hotel felt extremely new and the gym excellent. It was a surprise that people were allowed to smoke in many areas. ##### Verified traveller Stayed 1 night in Mar 2018 ### 10/10 Excellent #### M Harris, US 22 Apr 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Truly 5 star! Spent the night before an early flite the next morning. Wonderful! ##### M Harris Stayed 1 night in Apr 2018 ### 8/10 Good #### L, CA USA 21 Apr 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Center of new development area Friendly and helpful staffs, Lucas of concierge has put extra efforts to escort me (as a solo Sr. Traveler) to get on the night train from Xining to Lhasa , Laura ( a lovely lady) of front desk has surprised me with her language skills of Englis, Spanish and then Chinese. Well enjoyed and appreciated !! ##### L Stayed 2 nights in Apr 2018 ### 10/10 Excellent #### Verified traveller 25 Mar 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### new, excellent and helpful staffs We 5 people carried a lot of luggage, and missed one piece when checked out. The staffs of the hotel found that it was too late to send to the airport hence they sent one staff to carry the big luggage to Xi'an (our next stop) by train and delivered to us for free. They are unbelievable nice and I highly appreciate their help in my trip. I will strongly recommend the hotel to my friends. ##### Verified traveller Stayed 1 night in Mar 2018 ### 10/10 Excellent #### muhammad, Sydney 13 Jan 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Customer Service This was the best customer service I received in my entire traveling life. I have travelled to Europe, Japan, New Zealand, Australia, Singapore etc but this was the best experience ever! 10/10. ##### muhammad Stayed 4 nights in Jan 2018 ### 10/10 Excellent #### bohao 4 Dec 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### fine good ##### bohao Stayed 2 nights in Nov 2017 ### 10/10 Excellent #### Chien ting 4 Dec 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 服務人員親切 大推 ##### Chien ting Stayed 4 nights in Nov 2017 ### 10/10 Excellent #### Verified traveller 27 Nov 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 非常好的飯店，服務員非常親切。 很好 ##### Verified traveller Stayed 7 nights in Nov 2017 ### 8/10 Good #### Verified traveller 12 Oct 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### On our way to Lhasa.... The hotel was very nice with updated rooms. Staff was courteous and pleasant. They would go out of their way to help us. Very few of the staff members could talk in English which was a little inconvenient but they would try to find someone who could communicate with us. The hotel amenities were efficient. Spa was very nice and relaxing with an extensive massage menu. The masseuse was well trained and did a great job with our deep relaxation massage. The area around the hotel had many shops and restaurants but the location of the hotel is far from the city centre and a little inconvenient ##### Verified traveller Stayed 2 nights in Sep 2017 ### 6/10 Okay #### WAT, 上海 8 Oct 2017 Liked: Cleanliness, staff & service #### 西寧最高級のホテルだが ホテル従業員の対応もよく、辺境地西寧という立地を考えると贅沢過ぎる感あります。部屋にデラックス感やや欠け、ロビートイレが少し汚くて、バーのイタリアンの食事も美味しくなかったです（土地柄許したい気持ちもあります）。コストはパフォーマンス相応なのでおススメしますが、『ソフィテル』のブランドを保てるレベルではなかったのが残念です。 ##### WAT Stayed 1 night in Sep 2017 ### 8/10 Good #### Lee, Canada 21 Aug 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### High end hotel with extraordinary breakfast buffet I was comfortable here for three nights. Reception people were competent with English. Many services available, but I utilized only the gym. The gym was well equipped and available 24hours. The only problem I had in my stay was with the poor wifi. It was not possible for me to do any work that depended on access to the internet. ##### Lee Stayed 4 nights in Aug 2017 ### 8/10 Good #### Isabella P W 30 Jul 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 酒店房間及設施舒適，但建議酒店可給客人選擇不每天更換毛巾及床鋪，支持環保。另外假如沒有叫車apps，感覺打車需要點運氣。 ##### Isabella P W Stayed 6 nights in Jul 2017 ## Expedia's Latest Trends ### Hotels > [The Rhino Resort Hotel & Spa](https://www.expedia.co.uk/Mbour-Hotels-The-Rhino-Resort-Hotel-Spa.h5027485.Hotel-Information) > > [Hotels in Ubud](https://www.expedia.co.uk/Ubud-Hotels.d12094.Travel-Guide-Hotels) > > [Hotels with Parking in Stockbridge](https://www.expedia.co.uk/Stockbridge-Edinburgh-Hotels-Hotel-With-Parking.0-n6162570-0-thotelwithparking.Travel-Guide-Filter-Hotels) > > [Hotels in Ballincollig](https://www.expedia.co.uk/Ballincollig-Hotels.d6056877.Travel-Guide-Hotels) > > [staycityservicedapartments Hotels in Brent Cross](https://www.expedia.co.uk/Brent-Cross-London-Hotels-Staycity-Serviced-Apartments.0-n500525-0--bStaycityServicedApartments.Travel-Guide-Filter-Hotels) > > [Hotels in Baden-Baden](https://www.expedia.co.uk/Baden-Baden-Hotels.d689588341068140544.Travel-Guide-Hotels) > > [Adults Only Resorts & Hotels in Pula](https://www.expedia.co.uk/Pula-Hotels-Adults-Only-Resorts.0-0-d182146-tAdultsOnlyResorts.Travel-Guide-Filter-Hotels) > > [Hotels near The International Centre](https://www.expedia.co.uk/The-International-Centre-Hotels.0-l553248621532492125-0.Travel-Guide-Filter-Hotels) > > [Reykjavik Domes](https://www.expedia.co.uk/Reykjavik-Hotels-Reykjavik-Domes.h36067854.Hotel-Information) > > [accorhotels Hotels in Paris](https://www.expedia.co.uk/Paris-Hotels-Accor-Hotels.0-0-d179898--bAccorHotels.Travel-Guide-Filter-Hotels) > > [Hapimag Resort Antibes](https://www.expedia.co.uk/Cannes-Hotels-Hapimag-Resort-Antibes.h32940707.Hotel-Information) > > [starwoodcapital Hotels in Miami](https://www.expedia.co.uk/Miami-Hotels-Starwood-Capital.0-0-d178286--bStarwoodCapital.Travel-Guide-Filter-Hotels) > > [Hotels in Zamboanga](https://www.expedia.co.uk/Zamboanga-Hotels.d4158.Travel-Guide-Hotels) > > [Hotels in Finse](https://www.expedia.co.uk/Finse-Hotels.d553248635974577928.Travel-Guide-Hotels) ### Flights > [Flights from Hounslow (LHR) to Cheyenne (CYS)](https://www.expedia.co.uk/lp/flights/lhr/cys/london-to-cheyenne) > > [Flights from Hounslow (LHR) to Taoyuan City (TPE)](https://www.expedia.co.uk/lp/flights/lhr/tpe/london-to-taipei) > > [Flights from Birmingham (BHM) to Middletown (NPT)](https://www.expedia.co.uk/lp/flights/bhm/npt/birmingham-to-newport) > > [Loganair Paisley (GLA) to Londonderry (LDY) flights](https://www.expedia.co.uk/lp/flight-routes/loganair-from-glasgow-intl-to-city-of-derry/lm/gla/ldy) > > [Flights from Providenciales (PLS) to Cockburn Town (GDT)](https://www.expedia.co.uk/lp/flights/pls/gdt/providenciales-to-grand-turk) > > [Flights from Nice (NCE) to El Prat de Llobregat (BCN)](https://www.expedia.co.uk/lp/flights/nce/bcn/nice-to-barcelona) ### Cars > [SurPrice Car Rentals Car Rentals In Ciampino](https://www.expedia.co.uk/SurPrice-Car-Rentals-Car-Rentals-In-Ciampino.d4278595-c1034.Car-Rental-Guide-Suppliers) ### Activities ### Packages > [Paris Holidays](https://www.expedia.co.uk/Paris.d179898.Holidays-City-Breaks) ### General > [Visit Belvédère](https://www.expedia.co.uk/Casablanca-Belvedere.dx553248635976395999) ---