Deluxe Fireplace Cabin | Terrace/patio
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Reviews of Grand Pine Cabins

3.5 out of 5
Grand Pine Cabins
6045 Pine St, Wrightwood, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 185 out of 284 reviews" "
Rating 8 - Good. 63 out of 284 reviews" "
Rating 6 - Okay. 13 out of 284 reviews" "
Rating 4 - Poor. 16 out of 284 reviews" "
Rating 2 - Terrible. 7 out of 284 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hikari

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a perfect place! Super cute. The location is perfect. Cute patio area to hang out and/or eat al fresco. Super nice staff. Definitely hike - Blue Ridge to Inspiration Point(!). Then drive up to see the view also. I can’t wait to go back. Even though the description doesn’t say, the room has a microwave(!).
Stayed 2 nights in May 2024
Response from J. Brown, General Manager on 22 May 2024
Thank you for your feedback. We are delighted that what we offer was just right for you. We look forward to welcome you again, during your next stay.

10/10 Excellent

Berenice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great getaway for a romantic weekend.
Stayed 1 night in May 2024
Response from J. Brown, General Manager on 15 May 2024
Thank you for your feedback. We are glad that we met your expectations. We love that our guests can embellish their romantic side here. We look forward to welcome you back for your next stay.

10/10 Excellent

Guadalupe, Van Nuys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Mar 2024
Response from J. Brown, General Manager on 29 Apr 2024
Thank you for you response. We are glad that we met your expectations. We look forward to accommodate you for any future stay.

4/10 Poor

Tammy

Travelled with partner
Paid extra for an early check in. (1pm) Got there and were told no early check in. Spent 2 hrs sitting in the parking lot across the street. The bed was terrible and the room was dirty
Stayed 1 night in Apr 2024
Response from J. Brown, General Manager on 26 Apr 2024
Thank you for your response. We beg your pardon that we did not meet your expectations. From our record, you were not charged an early check-in fee. Your early check-in was granted as a courtesy without charge. We understand that you had requested early check-in; however, as we did advise you before your arrival that "Early check-in may be available. . ." Unfortunately, on your arrival date, early check-in was not possible, even though we were able to get check you in a little early before 4pm. We would love to know more about the condition of your room.

10/10 Excellent

Nikki

Stayed 1 night in Apr 2024
Response from J. Brown, General Manager on 29 Apr 2024
Thank you for your response. We are glad that we met your expectations. We look forward to welcome you back for your future stay.

8/10 Good

Lucia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the palce. We stayed for 2 nights and one of them was a snowy day! The cabin is perfect. Sadly we couldnt use the fireplace because there was something wrong that has to be fixed. Kitchen is small and so adorable but lacked of basic things like a pan, glasses, and trash bags ....but overall we were very happy with our stay! Cabin is for 3 but sofa bed is kind of uncomfortable to sleep in and there was no blankets for it. Fortunately we brought some just in case. The view outside the cabin is so nice, we enjoyed a lot our walks. Price is ok.
Stayed 2 nights in Apr 2024
Response from J. Brown, General Manager on 15 Apr 2024
Thank you for your response. We are glad we met your expectations. Also, we take seriously your concerns and observations about the room. We will use it to repair, replace, and resolve the issues in the cabin. We look forward to welcome you back for future stays.

8/10 Good

Veronika, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from J. Brown, General Manager on 4 Apr 2024
Thank you for your response. We are delighted to know that we met your expectations. We invite you to stay with us again.

4/10 Poor

Det

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
No ice machine on property and coffee machine was dirty.
Stayed 2 nights in Feb 2024
Response from J. Brown, General Manager on 11 Mar 2024
Thank you for your response. We want you to know that we do have an ice machine that is available during reception hours (10am to 8pm). We hope you were able to ask our staff about getting ice and about the coffee machine. We clean and descale our coffee machines regularly We beg you pardon for you adverse experience.

10/10 Excellent

Lehong

Stayed 1 night in Mar 2024
Response from J. Brown, Genernal Manager on 2 Apr 2024
Thank you for your response. We are glad we met your expectations. We invite you to stay with us again.

10/10 Excellent

hong anh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice place
Stayed 1 night in Feb 2024
Response from J. Brown, General Manager on 26 Feb 2024
Thank you for your feedback and for staying with us. We super happy to have met your expectations. We look forward to accommodating you again.

8/10 Good

Gezel

Liked: Cleanliness, staff & service
Great experiance
Stayed 2 nights in Feb 2024
Response from J. Brown, General Manager on 26 Feb 2024
Thank you for your response and for staying with us. We look forward to accommodating you for your future stay.

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Super nice clean easy and the staff was awesome
Stayed 1 night in Feb 2024
Response from J. Brown, General Manager on 19 Feb 2024
Thank you for your feedback. We are glad that we met your expectations. We look forward to being your host for your future stay with us.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Unhappy manager
The manager was surprisingly unhappy with people arriving there. We got there at 4:40 pm (the check-in time was 4 pm). The front desk door was closed, nobody answered the phone, and we waited for 10 mins outside in the blizzards. There was another guest that came 5 mins before us also waiting. After some time, we found a worker outside, and he told me to come back in 2 mins. Went back to a car, and came back after 15 mins, and the front desk door was still locked. I found the guy working in one of the cabin rooms, and he angrily said “I told you to come back in 2 mins. I was waiting at the front desk for 5 mins”. He then told me the room would be ready in an hour. There was another group that came an hour earlier, and they were told to wait for an hour, and then for another hour. It turns out that the worker I talked to was a manager. Maybe he was frustrated with the delay in getting the rooms set up, but it was definitely not a great experience, especially for $440/night.
Stayed 1 night in Jan 2024
Response from J. Brown, General Manager on 15 Feb 2024
Thank you for your feedback. Unfortunately, during your arrival, we endured many setbacks that inhibited us from providing many of our guests with timely check ins. It was a perfect storm where many things prevailed. We beg your pardon for not providing a manner of service that left you with an unfavorable experience. We endeavor to provide great service, regardless the circumstances. We invite you to stay with us again so that we may demonstrate the same.

10/10 Excellent

Deborah

Stayed 1 night in Feb 2024
Response from J. Brown, General Manager on 15 Feb 2024
Thank you for your response. We are glad that we met your expectation. We invite you to book again for a future stay; we look forward to it.

10/10 Excellent

Anna, Covina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located
Stayed 2 nights in Feb 2024
Response from J. Brown, General Manager on 12 Feb 2024
Thank you for your feedback. We welcome you back.

8/10 Good

Lexi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the cabin, it was very cute and cozy. However, it was atrociously loud and bright all night with the heater being out of service. I appreciated the reception desk staff being so kind throughout my stay at Grand Pines. They were extremely helpful and informative.
Stayed 2 nights in Feb 2024
Response from J. Brown, General Manager on 8 Feb 2024
Thank you for your feedback. We would love to learn more details about the loudness and brightness. We would have been more than happy to resolve this for you while you were here, please feel free to reach out; nevertheless, we look forward to hosting you again for a future stay.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Easy access to all, clean cabin and linens.
Stayed 2 nights in Feb 2024
Response from J. Brown, General Manager on 5 Feb 2024
Thank you for your response. We are glad we met your expectations. Your review will encourage our entire team to continue providing our guests with level 10 service. We look forward to welcome you back again for a great stay.

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying in wrightwood. Cute and cozy place. Bed was super comfy. Room clean and warm. Loved the choiced of snacks/drinks we can buy
Stayed 1 night in Jan 2024
Response from J. Brown, General Manager on 16 Jan 2024
Thank you for your feedback. We are glad we met your expectations. Come back soon!

10/10 Excellent

Caryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this beautiful little cabin. Would definitely come back
Stayed 1 night in Jan 2024
Response from J. Brown, General Manager on 16 Jan 2024
Thank you for your response. Please come back.

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from J. Brown, General Manager on 16 Jan 2024
Thank you for your response. Please stay again.

10/10 Excellent

Maria

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great escape
Stayed 1 night in Jan 2024
Response from J. Brown, General Manager on 16 Jan 2024
Thank you for your response. Please come again.

2/10 Terrible

Peter

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
My hotel stay was a complete letdown. The room, falsely advertised with a promised king bed, turned out to have a measly queen bed. Beyond that, the state of cleanliness was abysmal – feces in the shower, a filthy stove, bathroom, kitchen, and furniture that hadn't seen a cleaning in ages. It was a disheartening experience, and I expected much more for the price paid. I sincerely hope the management addresses these concerns to avoid similar disappointments for future guests.
Stayed 1 night in Dec 2023
Response from J. Brown, General Manager on 8 Jan 2024
Thank you for your response. We beg your pardon that we did not meet your expectations. We will address with our staff the issues you experienced. And we will do better.

10/10 Excellent

Chenghui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2023
Response from J. Brown, General Manager on 6 Jan 2024
Thank you for your feedback. Please stay again soon.

4/10 Poor

Julie

Travelled with family
Liked: Cleanliness
Great location, comfortable bed and clean. We had no hot water or heat for the first night of our stay. Also we could hear our neighbors at 1:00am. The walls are thin. We did not complete our stay as a family. However my husband and son didn’t mind the absence of showers.
Stayed 2 nights in Dec 2023
Response from J. Brown, General Manager on 31 Jan 2024
Thank you for your feedback. We beg your pardon that we didn't meet your expectations. We are disappointed that you experienced not heat or hot water. We will investigate this quickly. Please give us another chance.

2/10 Terrible

Thanuja

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from J. Brown, General Manager on 6 Jan 2024
Thank you for your response. Please let us know more about your stay. We would love to know about you experienced.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband family and I wanted for the longest time to have a Christmas together in the mountains and this was the perfect spot. The staff were very welcoming from the beginning and makes us feel home. We had a terrific time and it was the best Christmas ever .
Stayed 2 nights in Dec 2023
Response from J. Brown, General Manager on 6 Jan 2024
Yay for best Christmas ever. We are glad we met your expectations. Please visit again soon.

10/10 Excellent

Cassie Nicole

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it! Great amenities and perfect amount of space for my group of 8! We had a nice, fun time!
Stayed 1 night in Dec 2023
Response from J. Brown, General Manager on 6 Jan 2024
Thank you for your feedback. We are glad we met your expectations. Please stay again.

10/10 Excellent

Ruth

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were excellent
Stayed 1 night in Dec 2023
Response from J.Brown, General Manager on 6 Jan 2024
Thank you for your response. Please stay again!

6/10 Okay

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Travelocity booked us for a king deluxe cabin but the property didn’t have one for us and we had to have a queen bed instead. The kitchen wasn’t stocked well at all. They need better pots and pans, glasses, toaster, griddle for pancakes. For a family trying to make a dinner would be impossible. There should be tea and hot chocolate provided, not just coffee. There should be a little table with chairs to eat breakfast etc in the room. There is $25 early check in fee that is ridiculous. There should be one bundle of free firewood for guests instead of charging another $15. The best part was the staff. They were very helpful and our bedroom was cute and clean. Maybe have the owners check out the kitchen supplies. Otherwise it is a cute cabin.
Response from J. Brown, General Manager on 8 Jan 2024
Thank you for your feedback. We beg your pardon that we did not meet your expectations. We will seriously consider what you have shared. Please visit us again.

4/10 Poor

Catherine

Stayed 1 night in Dec 2023
Response from J. Brown, General Manager on 8 Jan 2024
Thank you for your feedback. We beg your pardon that we did not meet your expectations. Please give us more details about your stay-experience.

10/10 Excellent

Valerii

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
picturesque beautiful place.
Stayed 1 night in Nov 2023
Response from J. Brown, General Manager on 1 Dec 2023
Thank you for you response. Please stay with us again.

8/10 Good

Esmeralda

Stayed 1 night in Nov 2023
Response from J. Brown, General Manager on 6 Jan 2024
Thank your for your response. Please stay with us again.

4/10 Poor

Jimin

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The number for after hours check in was unclear. Heater did not work and the "call center" did not send anyone to fix it. I finally texted another number and someone came close to midnight. Bidet did not work properly and sprayed water all over the bathroom. Complimentary wine was missing. Sugar packets in the coffee service looked like it was wet and dried. Coffee maker did not work properly and there were no instructions.
Stayed 1 night in Nov 2023
Response from J. Brown, General Manager on 1 Dec 2023
Thank you for your feedback. We beg your pardon that we did not meet your expectations. We take your feedback seriously and will address and/or fix the issues that you have listed. We will do better.

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from J. Brown, General Manager on 1 Dec 2023
Thank you for your response. Please stay with us again.

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
IT WAS GREAT, AND SUCH A CUTE PLACE. VERY COMFY BEDS
Stayed 1 night in Oct 2023
Response from J. Brown, General Manager on 1 Dec 2023
Thank you for your feedback. Please stay with us again.

10/10 Excellent

Jennifer K

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pleasantly surprised - the room had all the amenities of a large city hotel loved to experience of the outside bar and the community
Stayed 1 night in Oct 2023
Response from J. Brown, General Manager on 1 Dec 2023
Thank you for your response. We are glad we met your expectations. Please stay with us again.

8/10 Good

Caroline

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from J. Brown, General Manager on 1 Dec 2023
Thank you for your response. Come again!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brken toilet
Toilet didn't work. Shower and coffee maker broke
Stayed 2 nights in Oct 2023

10/10 Excellent

Jessica

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend! It is prefect for families’ weekend getaway! To relax and back to nature! They have very nice conference room for guest to use, it is perfect for 2-3 families gathering.
Stayed 2 nights in Sep 2023

8/10 Good

Flor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great cozy stay with our family :)
Stayed 1 night in Aug 2023

10/10 Excellent

Antranik

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 2 nights in Aug 2023

10/10 Excellent

Amy

Stayed 1 night in Aug 2023

10/10 Excellent

Dawn

Stayed 1 night in Jul 2023

2/10 Terrible

Carla

Stayed 1 night in Jul 2023
Response from Lance on 9 Aug 2023
Hi Carla, We are so sorry to hear you may have been dissatisfied with your stay. We would welcome your feedback to see if we can learn more about your stay and how we could have done better here at GPC management. Thank you

8/10 Good

jodi

Travelled with family
Liked: Cleanliness, property conditions & facilities
It was very cute and clean. I didn’t like that they charge you if you were early check in before 4 o’clock and they charge you for late check out but I will go back again I really liked it.
Stayed 1 night in Jul 2023
Response from Lance on 9 Aug 2023
Thank you for taking the time to share your thoughts about your recent visit. We're pleased to hear that you found our property cute and clean, and we appreciate your positive feedback.Regarding our early check-in and late check-out policies, we understand that they can sometimes be a consideration for our guests. These policies help us ensure that all guests have the best possible experience while maintaining the highest standards for cleanliness and preparation.We're delighted that despite these considerations, you still enjoyed your stay and are willing to return. We look forward to welcoming you back and providing you with another enjoyable experience at our property.Best regards,GPC Management

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best choice in Wrightwood
Great set up, great location, and made it really easy.
Stayed 3 nights in Jul 2023
Response from Lance on 15 Jul 2023
Thank you for your kind review! We're delighted to hear that you had a great experience at Grand Pine Cabins. Our team is dedicated to providing a fantastic setup and a convenient location for our guests. We appreciate your feedback and look forward to welcoming you back in the future. Best regards, Grand Pine Cabins

10/10 Excellent

Dina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Kerry on 21 Jun 2023
Thank you for staying with us! It was an absolute pleasure to meet you. Hope to see you soon!

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
The cabin is advertised as rustic, but it has a lot of conveniences, such as free WiFi, ample parking, a small but well appointed bathroom, air conditioning, heating, a microwave oven, and mini fridge. The cabin itself is little too cramped, with the bed taking up almost the whole room. The cabin are the located close to some really good restaurants, parks, hiking trails, and hilly, winding streets, to make a walk a welcome challenge, and friendly people everywhere. Altogether, I recommend this place.
Stayed 5 nights in Jun 2023
Response from Kerry on 21 Jun 2023
Thank you for your kind review. It was lovely to be able to host you. Hope to see you again!

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
This was my second time staying here--coincidentally in the same room--and I really like it. The room is nice, the bed is comfortable, the bathroom is spacious, and the location is excellent. You are pretty much in the center of town. The only thing that I'd change is that it isn't easy to reach someone if you have questions. Nearly everything is done virtually including check in. I was arriving very late at night and wanted to know what I had to do to get into my room. It took several tries to reach someone. When I did, that person was very helpful.
Stayed 2 nights in Jun 2023
Response from Joe on 7 Jun 2023
Thank you for your second visit and for sharing your feedback, Bobby! We appreciate your positive comments and we apologize for the difficulty you faced in reaching someone for assistance during your late-night arrival. Your feedback is valuable to us, and we will review our processes to ensure better accessibility for our guests. We're glad that when you did reach someone, they were helpful. We appreciate your loyalty and hope to welcome you back for an even better experience!

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Joe on 7 Jun 2023
Come back to see us in the winter, Thomas! It's beautiful when it snows.