Title: Residence Inn by Marriott Winston-Salem Hanes Mall Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=1605&destination=Winston-Salem%2C+North+Carolina%2C+United+States+of+America&selected=17262315&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Residence Inn by Marriott Winston-Salem Hanes Mall Start the day with a free breakfast, then enjoy the seasonal pool, mini golf, or relax by the fireplace. ## Photo gallery for Residence Inn by Marriott Winston-Salem Hanes Mall ![Business centre - Residence Inn by Marriott Winston-Salem Hanes Mall (Winston-Salem)](https://images.trvl-media.com/lodging/18000000/17270000/17262400/17262315/cb55fcc8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![BBQ/picnic Area - Residence Inn by Marriott Winston-Salem Hanes Mall (Winston-Salem)](https://images.trvl-media.com/lodging/18000000/17270000/17262400/17262315/647cf82d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fireplace - Residence Inn by Marriott Winston-Salem Hanes Mall (Winston-Salem)](https://images.trvl-media.com/lodging/18000000/17270000/17262400/17262315/d4d1d196.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - Residence Inn by Marriott Winston-Salem Hanes Mall (Winston-Salem)](https://images.trvl-media.com/lodging/18000000/17270000/17262400/17262315/441733c0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Residence Inn by Marriott Winston-Salem Hanes Mall (Winston-Salem)](https://images.trvl-media.com/lodging/18000000/17270000/17262400/17262315/923e30d9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Residence Inn by Marriott Winston-Salem Hanes Mall welcomes guests with attentive staff and comfortable accommodations. The property's seasonal outdoor pool provides refreshment after a day of activities, while the lobby fireplace offers a cozy spot to unwind in the evening. ## Reviews 8.6 Excellent ## Popular amenities - Pool - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning £114 includes taxes & fees 6 Apr - 7 Apr ## Room options ### Check availability for these dates Tonight [Mar 30 - Mar 31](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=17262315&PinnedHotelID=17262315&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=17262315&PinnedHotelID=17262315&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 31 - Apr 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=17262315&PinnedHotelID=17262315&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=17262315&PinnedHotelID=17262315&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=17262315&PinnedHotelID=17262315&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=17262315&PinnedHotelID=17262315&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=17262315&PinnedHotelID=17262315&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=17262315&PinnedHotelID=17262315&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 12 of 12 rooms ### View all photos for Studio Suite, 1 King Bed with Sofa bed ![Desk, laptop workspace, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/18000000/17270000/17262400/17262315/63af26ea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 King Bed with Sofa bed 9.4 Exceptional 20 reviews - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Studio Suite, Multiple Beds ![Desk, laptop workspace, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/18000000/17270000/17262400/17262315/1d65b207.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, Multiple Beds 8.6 Excellent 8 reviews - 1 bedroom - Sleeps 6 - 2 Queen Beds and 1 Double Sofa Bed ### View all photos for Suite, 1 Bedroom ![Desk, laptop workspace, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/18000000/17270000/17262400/17262315/63af26ea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub) ![Desk, laptop workspace, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/18000000/17270000/17262400/17262315/1d65b207.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom (Mobility Accessible, Tub) - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Suite, 1 Bedroom (Hearing Accessible) ![Desk, laptop workspace, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/18000000/17270000/17262400/17262315/1d65b207.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom (Hearing Accessible) - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-in Shower) ![Desk, laptop workspace, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/18000000/17270000/17262400/17262315/1d65b207.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom (Mobility Accessible, Roll-in Shower) - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub) ![Desk, laptop workspace, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/18000000/17270000/17262400/17262315/63af26ea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub) - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub) ![Desk, laptop workspace, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/18000000/17270000/17262400/17262315/63af26ea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub) - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible) ![Desk, laptop workspace, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/18000000/17270000/17262400/17262315/63af26ea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible) - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower) ![Desk, laptop workspace, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/18000000/17270000/17262400/17262315/63af26ea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower) 10.0 Exceptional 1 review - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Studio Suite, Multiple Beds (Mobility Accessible, Tub) ![Desk, laptop workspace, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/18000000/17270000/17262400/17262315/b993df66.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, Multiple Beds (Mobility Accessible, Tub) 8.0 Very good 1 review - 1 bedroom - Sleeps 6 - 2 Queen Beds and 1 Double Sofa Bed ### View all photos for Studio Suite, Multiple Beds (Hearing Accessible) ![Desk, laptop workspace, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/18000000/17270000/17262400/17262315/b993df66.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, Multiple Beds (Hearing Accessible) 8.0 Very good 1 review - 1 bedroom - Sleeps 6 - 2 Queen Beds and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FWinston-Salem-Hotels-Residence-Inn-By-Marriott-Winston-Salem-Hanes-Mall.h17262315.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FWinston-Salem-Hotels-Residence-Inn-By-Marriott-Winston-Salem-Hanes-Mall.h17262315.Hotel-Information) ## About the area Winston-Salem is home to Residence Inn by Marriott Winston-Salem Hanes Mall. Hobby Park and Cooper Lake reflect the area's natural beauty and area attractions include Adventure Landing Winston-Salem and Salem College Elberson Fine Arts Center. Looking to enjoy an event or a game while in town? See what's happening at Taylor Tennis Center or Joe White Tennis Center at Hanes Park. [Visit our Winston-Salem travel guide](https://www.expedia.co.uk/Winston-Salem.dx1605) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.06839%2C-80.32718&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=d-Dzked9dX6YtQiQwLOy_9_O9h8=) 3885 Oxford Station Way, Winston-Salem, NC, 27103 ### What's nearby - ![Wake Forest University](https://images.trvl-media.com/place/6066199/422d1dbe-27f7-4e11-a299-8b3dafd59dde.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Wake Forest University 9 min drive \- 7.1 miles - Bowlero Winston-Salem 20 min walk \- 1.1 miles - Adventure Landing Winston-Salem 2 min drive \- 1.7 miles - Hanes Mall 2 min drive \- 1.9 miles - Wilkes Regional 2 min drive \- 1.9 miles ### Getting around - Winston-Salem, NC (INT-Smith Reynolds) 15 min drive ### Restaurants - Starbucks 9 min walk - Chick-fil-A 19 min walk - McDonald's 2 min drive - Starbucks 19 min walk - Panera Bread 13 min walk ## About this property ### Residence Inn by Marriott Winston-Salem Hanes Mall Property highlights Free full breakfast, a free food/drink shopping service and mini golf are just a few of the amenities provided at Residence Inn by Marriott Winston-Salem Hanes Mall. In addition to dry cleaning/laundry services and a fireplace in reception, guests can connect to free in-room WiFi. You'll also find perks such as: - A seasonal outdoor pool - Free self-parking - Express check-out, express check-in and a banquet hall - Barbecues, a front desk safe and a computer station - Guest reviews say great things about the helpful staff Room features All 108 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and desk chairs. Extra amenities include: - Sofa beds and free cots/infant beds - Bathrooms with hairdryers and soap - 32-inch TVs with premium channels - Wardrobes/cupboards, recycling and kitchenettes ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/3000000/2780000/2774700/2774641/203632bf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Springhill Suites by Marriott Winston-Salem Hanes Mall Winston-Salem - Pool - Breakfast included - Pet-friendly - Parking included 9.0 Wonderful 1,002 reviews £99 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=2774641&PinnedHotelID=2774641&HadPinnedHotel=true®ionId=-1&adults=2) ![Pillow-top beds, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/210000/200700/200636/4622b1be.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Comfort Suites Hanes Mall Winston-Salem - Pool - Breakfast included - Parking included - Free Wi-Fi 8.8 Excellent 1,009 reviews £84 includes taxes & fees 6 Apr - 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2 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=190495&PinnedHotelID=190495&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/290000/287500/287478/1b64bc72.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Quinta Inn & Suites by Wyndham Winston-Salem Winston-Salem - Pool - Breakfast included - Pet-friendly - Parking included 7.6 Good 75 reviews £71 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=287478&PinnedHotelID=287478&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=17262315&PinnedHotelID=17262315&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=17262315,2774641,200636,118463,22168452) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends - Coffee and tea in common areas ### Things to do - Gym - Mini golf - Seasonal outdoor pool - TV in common areas ### Family friendly - In-room cot - In-room kitchenette - In-room microwave - In-room refrigerator - In-room sofa bed - Laundry facilities - Mini golf - Seasonal outdoor pool ### Conveniences - 24-hour front desk - Laundry facilities - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Free grocery shopping service - Housekeeping (weekly) ### Business services - 825 square feet of conference space - Computer station ### Outdoors - Barbecue grill - Picnic area ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Grab bar near toilet - Height-adjustable showerhead - Lift - Low-height electrical sockets in bathroom - Wheelchair accessible (may have limitations) - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible registration desk ### More - 4 floors - Banquet hall - Biodegradable coffee stirrers available - Built in 2017 - Comprehensive food waste policy - Comprehensive recycling policy - Fireplace in lobby - No plastic coffee stirrers - No plastic drinking straws - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Double sofa bed - Free cot ### Bathroom - Hair dryer - Private bathroom - Soap - Towels provided ### Entertainment - 32-inch TV with premium cable channels ### Food and drink - Cleaning supplies - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Freezer - Hob - Kitchenette - Microwave - Paper towels - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Desk chair - Energy-saving switches in guestrooms - Iron/ironing board - Laptop workspace - Phone - Recycling ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 4 AM Late check-in subject to availability Express check-in available Minimum check-in age - 21 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 100 per accommodation, per stay Service animals are welcome, and are exempt from fees 2 total (up to 23 kg per pet) Restrictions apply; for more information contact the property on the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Pet fee: USD 100 per accommodation, per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a fire extinguisher If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The seasonal pool will be open from May to October This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Residence Inn Marriott Winston-Salem Hanes Mall Aparthotel Residence Inn Marriott Hanes Mall Aparthotel Residence Inn Marriott Winston-Salem Hanes Mall Residence Inn Marriott Hanes Mall Residence Inn Marriott Hanes Mall Aparthotel Residence Inn Marriott Winston-Salem Hanes Mall Residence Inn Marriott Winston-Salem Hanes Mall Aparthotel Residence Inn Marriott Hanes Mall Aparthotel Residence Inn by Marriott Winston-Salem Hanes Mall Residence Inn by Marriott Winston-Salem Hanes Mall Winston-Salem Residence Inn by Marriott Winston Salem Hanes Mall Residence Inn Winston salem Hanes Mall Residence Marriott Hanes Mall Residence Inn by Marriott Winston Salem Hanes Mall Residence Inn by Marriott Winston-Salem Hanes Mall Hotel Residence Inn by Marriott Winston-Salem Hanes Mall Winston-Salem ## Frequently asked questions ### Does Residence Inn by Marriott Winston-Salem Hanes Mall have a pool? ### How much does it cost to stay at Residence Inn by Marriott Winston-Salem Hanes Mall? ### Is Residence Inn by Marriott Winston-Salem Hanes Mall pet-friendly? ### How much is parking at Residence Inn by Marriott Winston-Salem Hanes Mall? ### What time is check-in at Residence Inn by Marriott Winston-Salem Hanes Mall? ### What time is check-out at Residence Inn by Marriott Winston-Salem Hanes Mall? ### Where is Residence Inn by Marriott Winston-Salem Hanes Mall located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Residence Inn by Marriott Winston-Salem Hanes Mall Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 9.2 Location ### 8.8 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 257 8 - Good 68 6 - Okay 33 4 - Poor 18 2 - Terrible 24 ## Reviews Verified ### 8/10 Good #### LaMarr 27 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was spotless and front desk staff was amazing!!! Breakfast food was ok. Would stay here again ##### LaMarr Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### Monica 15 Dec 2025 Liked: Cleanliness, staff & service, amenities Friendly Front Desk Clerks, Clean Rooms & Good Breakfast items. This was my 3rd time staying & I will be staying again soon! ##### Monica Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Vicki 10 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The staff was amazing and we really enjoyed a nice quiet night there. ##### Vicki Stayed 1 night in Oct 2025 Verified ### 8/10 Good #### Estephanie 1 Dec 2025 Liked: Staff & service Great customer service, the rooms need to be upgraded and the breakfast was really bad and had no flavor . Good location for shopping and eating out ##### Estephanie Stayed 5 nights in Nov 2025 Verified ### 10/10 Excellent #### Margaret 29 Nov 2025 Liked: Cleanliness, staff & service, amenities the room was very clean, The staff were super polite and helpful. The breakfast was very tasty. loved the fireplace going in the Lobby it was like a touch of home. we are making this our go to hotel when we visit Winston Salem North Carolina ##### Margaret Stayed 3 nights in Nov 2025 Verified ### 10/10 Excellent #### JaQuinta 24 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### WSSU Homecoming '25! Excellent Stay! I thoroughly enjoyed my stay! This location was convenient in many ways with endless options of stores and restaurants in the vicinity. Perfectly located! Upon check-in/checkout, the front desk agent was pleasant! I am looking forward to returning for a solo getaway soon to simply relax! Also, I hope to book for WSSU's HOCO '26! ##### JaQuinta Stayed 2 nights in Oct 2025 Verified ### 10/10 Excellent #### JERMAINE 19 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location is perfect with all the excessible shops and dining options around. ##### JERMAINE Stayed 6 nights in Aug 2024 Verified ### 10/10 Excellent #### Edward 2 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice stop on the way to OIB Really nice Hotel overall. Ladies in the breakfast kitchen were very friendly and kept everything stocked. Rooms were clean although a little mold in shower. Nice pool and area. We would stop there again ##### Edward Stayed 1 night in Jun 2025 Verified ### 10/10 Excellent #### teresa 9 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### I suggest this hotel for sure! Beautiful hotel and very clean everywhere! ##### teresa Stayed 1 night in Sep 2023 Verified ### 10/10 Excellent #### Gamaliel 3 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The stay at this property was very good. They had a good Staff and the property was well kept. ##### Gamaliel Stayed 5 nights in Jul 2024 Verified ### 10/10 Excellent #### Max 1 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Thoroughly enjoyed my stay. The breakfast was great and hit the spot. Will definitely be back. ##### Max Stayed 1 night in May 2024 Verified ### 10/10 Excellent #### Carlos 29 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very wonderful staff!! Definitely enjoyed my visit ##### Carlos Stayed 1 night in Apr 2024 Verified ### 10/10 Excellent #### Amelia 4 Aug 2023 Liked: Amenities Fitness room was great!! And the people are so friendly!! We enjoyed our stay, location was convenient with things too do around! ##### Amelia Stayed 2 nights in Aug 2023 Verified ### 10/10 Excellent #### Angel 9 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Every one was outstanding, the customer service was the best! ##### Angel Stayed 1 night in Mar 2024 Verified ### 10/10 Excellent #### Winnie 12 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort I have stayed at quite a few hotels these past 50 years that I have been away from Winston-Salem and my experience at this one was one of the best. You have a very friendly staff at the residence Inn I don’t remember the name of the lady that processed to be in, but she was excellent as well as Ashley in the dining area. I will be staying there from now on. ##### Winnie Stayed 5 nights in Nov 2024 Verified ### 10/10 Excellent #### Angel 3 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a full suit, has everything you need for ayour stay . Big rooms big living are and kitchen, it does even have a standard size refrigerator, big closets. We loved. ##### Angel Stayed 1 night in Dec 2023 Verified ### 10/10 Excellent #### Alisia 9 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort I arrived here the weekend I was moving my son to school, all orientation events were canceled due to a tropical storm. Our room was the perfect haven to make popcorn and have a sleep over. We will now stay here for all future visits. ##### Alisia Stayed 1 night in Aug 2024 Verified ### 6/10 Okay #### Scott 7 Aug 2024 Disliked: Property conditions & facilities #### Out of …. Pool and 1 Elevator were out of order. Shortage of towels, TP, klennix, clothes hangers,… Staff were very friendly. ##### Scott Stayed 5 nights in Aug 2024 Verified ### 8/10 Good #### William 25 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 4/5 - was missing the soap/shampoo/ conditioner bottles in the rest room. No big heal. Got more brought in. Our tub drained so slow … so you ended up bathing in dirty bath water. That was not good. Other than that great place to stay. Good breakfast. ##### William Stayed 1 night in Jun 2024 Verified ### 8/10 Good #### Verified traveller 29 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### “Ups and Downs: Room Excellence, Amenities Lacking A colleague suggested the room, assuring me I wouldn't be let down, and they were correct. The room was excellent, and I'd certainly contemplate another stay. However, the absence of towels and the presence of pet hair on both the couch and floor were notable issues. While some might find these minor, essentials like towels and cleanliness matter. ##### Verified traveller Stayed 1 night in Jan 2024 Verified ### 10/10 Excellent #### Loretta 21 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This Hotel has been excellent in all area and service. Will recommend to all my friends and family ##### Loretta Stayed 2 nights in Mar 2026 Verified ### 6/10 Okay #### anthony 11 Mar 2026 Room smelt like wet dog ##### anthony Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### Robert 13 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Walking distance to many restaurants & shops. Front desk staff was great. ##### Robert Stayed 1 night in Oct 2025 Verified ### 2/10 Terrible #### Michael 10 Feb 2026 Disliked: Cleanliness, property conditions & facilities Over booked the rooms and when I showed up they didn’t have a room for me at all. ##### Michael Stayed 1 night in Feb 2026 Verified ### 8/10 Good #### Jennifer 27 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very happy with our stay and would visit again. ##### Jennifer Stayed 1 night in Oct 2024 ---