Courtyard by Marriott Winston-Salem Hanes Mall

Property class: 3

Choose dates to view prices

At Courtyard by Marriott Winston-Salem Hanes Mall, you can look forward to a terrace, a coffee shop/cafe and a garden. The on-site American cuisine restaurant, The Bistro, offers breakfast and dinner. Enjoy the gym, as well as activities such as waterskiing. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is £67
includes taxes & fees
21 Sept - 22 Sept

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 1 King Bed with Sofa bed

A hotel room with a large bed, a desk with a chair, a flat-screen TV mounted on the wall, and two bedside lamps.

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Hearing Accessible

A hotel room with a large bed, a desk with a chair, a flat-screen TV mounted on the wall, and two bedside lamps.

Room, 1 King Bed with Sofa bed, Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Mobility Accessible, Bathtub

A hotel room with a large bed, a desk with a chair, a flat-screen TV mounted on the wall, and two bedside lamps.

Room, 1 King Bed with Sofa bed, Mobility Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Roll-in Shower

A hotel room with a large bed, a desk with a chair, a flat-screen TV mounted on the wall, and two bedside lamps.

Room, 1 King Bed with Sofa bed, Roll-in Shower

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Queen Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible (Mobility Accessible with Bathtub)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Queen Beds, Hearing Accessible (Mobility Accessible with Bathtub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible, Bathtub

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Queen Beds, Mobility Accessible, Bathtub

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

A hotel room with a large bed, a flat-screen TV mounted on the wall, a wooden dresser, a desk with a lamp, and a chair.

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
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About the area

Located in Winston-Salem, Courtyard by Marriott Winston-Salem Hanes Mall is in the business district. Theatre Alliance and Old Salem are cultural highlights, and some of the area's landmarks include George Black House and Brickyard and Historic Bethabara Park. Adventure Landing Winston-Salem and Salem College Elberson Fine Arts Center are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Winston-Salem travel guide
Map
1600 Westbrook Plaza Drive, Winston-Salem, NC, 27103

What's nearby

  • A city skyline at dusk with illuminated buildings and a bridge.
    Wake Forest University
    11 min drive - 7.9 miles
  • Adventure Landing Winston-Salem
    12 min walk - 0.7 miles
  • Hanes Mall
    12 min walk - 0.7 miles
  • Winston Salem State University
    7 min drive - 7.3 miles
  • Benton Convention Center
    8 min drive - 6.9 miles

Getting around

  • Winston-Salem, NC (INT-Smith Reynolds)
    16 min drive

Restaurants

  • Chick-fil-A
    10 min walk
  • Texas Roadhouse
    12 min walk
  • Golden Corral
    11 min walk
  • The Cookie House
    14 min walk
  • Starbucks
    14 min walk

About this property

Courtyard by Marriott Winston-Salem Hanes Mall

  • Hotel in the business district
  • A terrace, a coffee shop/cafe and a garden are just a few of the amenities provided at Courtyard by Marriott Winston-Salem Hanes Mall. The on-site American cuisine restaurant, The Bistro, offers breakfast and dinner. Enjoy the gym, as well as activities such as waterskiing. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
  • You'll also enjoy the following perks during your stay:
    • A seasonal outdoor pool
    • Free self-parking
    • Cooked-to-order breakfast (surcharge), express check-out and free newspapers
    • A vending machine, a 24-hour front desk and a banquet hall
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 122 rooms have comforts such as air conditioning, in addition to amenities such as free WiFi.
  • Other conveniences in all rooms include:
    • Free infant beds and free extra beds
    • Bathrooms with separate baths/showers and free toiletries
    • 32-inch LCD TVs with premium channels
    • Recycling, mini fridges and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 9:30 AM for a fee: USD 10 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Bistro

Things to do

  • Gym
  • Seasonal outdoor pool
  • Water skiing

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,603 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Free rollaway/extra beds!

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 15 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Courtyard by Marriott Winston-Salem Hanes Mall have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Courtyard by Marriott Winston-Salem Hanes Mall?

As of 18 Sept 2026, prices found for a 1-night stay for 2 adults at Courtyard by Marriott Winston-Salem Hanes Mall on 21 Sept 2026 start from £67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Courtyard by Marriott Winston-Salem Hanes Mall pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Courtyard by Marriott Winston-Salem Hanes Mall?

Self-parking is free at this property.

What time is check-in at Courtyard by Marriott Winston-Salem Hanes Mall?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Courtyard by Marriott Winston-Salem Hanes Mall?

Checkout is at 11 AM.

Where is Courtyard by Marriott Winston-Salem Hanes Mall located?

Situated in the business district, this hotel is within a 15-minute walk of Hanes Mall and Adventure Landing Winston-Salem. Novant Health Medical Park Hospital and Novant Health Forsyth Medical Center are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Courtyard by Marriott Winston-Salem Hanes Mall Reviews

8.4

Very good

8.8

Cleanliness

8.8

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 422 out of 809 reviews
Rating 8 - Good. 214 out of 809 reviews
Rating 6 - Okay. 91 out of 809 reviews
Rating 4 - Poor. 56 out of 809 reviews
Rating 2 - Terrible. 26 out of 809 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the property and staff made my stay most enjoyable. This is a location I would return to!!!
Stayed 2 nights in Sep 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
The location was perfect and the balcony was nice, all the resturants and shopping was very close.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great location
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Price was right and bed was comfortable In
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complimentary breakfast
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The places is overall great. The atmosphere, staff and cleanliness. They could you some updates/ repairs on the balcony but I enjoyed my stay.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice a clean that’s my only request. It was clean no hair no nasty spots and it smelled good throughout hotel!
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed briefly and it was good enough for a one night stay. Basic hotel with what you need for a quick trip. It was clean and they had breakfast in the morning.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
The hotel was located close to the mall and a variety of restaurants! The room was kinda small but it was comfy! Very nice staff I would stay there again!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean rooms, comfortable beds and the balcony’s are a plus.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean nice room
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and reasonably priced. The food at the dinning area was very limited and ok in price. Not many choices for breakfast. The pool was closed by 8 pm, so was not very useful in the evening. Centrally located to stores and restraurants.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nice Room, Friendly staff and Great amenities
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
The staff and room was excellent.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean Room, nice staff Would definitely stay here again
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff and very kind front desk and all the staff are very professional.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness
The beds were really comfortable and I loved the shower.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay. Convenient to dining and shopping.
Stayed 1 night in Dec 2024
Verified review

4/10 Poor

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The property looked nice and well maintained upon arrival. The check in was pleasant and easy. Once entering the room was fair, until I went into the bathroom. It almost looked like someone used a towel and threw it on back on the towel holder. The floors felt gritty and unhygienic. I did not feel comfortable staying under those conditions so I left and stayed at another hotel nearby.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near mall & restaurants.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and staff were welcoming
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quite and staff was frendly
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff! Very convenient! Wonderful amenities!
Stayed 2 nights in Sep 2025