Title: Best Western Plus Hanes Mall Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Best Western Plus Hanes Mall Hotel Start your day with a delicious breakfast then dive into shopping at nearby Hanes Mall. Unwind afterwards by taking advantage of convenient amenities. ## Photo gallery for Best Western Plus Hanes Mall Hotel ![Exterior - Best Western Plus Hanes Mall Hotel (Winston-Salem)](https://images.trvl-media.com/lodging/1000000/20000/12000/11901/7de40e3d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Business centre - Best Western Plus Hanes Mall Hotel (Winston-Salem)](https://images.trvl-media.com/lodging/1000000/20000/12000/11901/f8428b82.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free full breakfast - Best Western Plus Hanes Mall Hotel (Winston-Salem)](https://images.trvl-media.com/lodging/1000000/20000/12000/11901/e0258fa5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Premium bedding, desk, laptop workspace, soundproofing - Best Western Plus Hanes Mall Hotel (Winston-Salem)](https://images.trvl-media.com/lodging/1000000/20000/12000/11901/78f007d0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Premium bedding, desk, laptop workspace, soundproofing - Best Western Plus Hanes Mall Hotel (Winston-Salem)](https://images.trvl-media.com/lodging/1000000/20000/12000/11901/bb66c0f3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Close to Hanes Mall, Best Western Plus Hanes Mall Hotel offers the perfect blend of comfort and convenience. Enjoy a full breakfast, take advantage of laundry facilities and an outdoor pool or get work done at the 24-hour business center. With free in-room WiFi, a gym for fitness enthusiasts and helpful staff who have received top marks from guests. ## Reviews 7.6 Good ## Popular amenities - Pool - Parking included - Free Wi-Fi - Air-conditioning - Gym £65 includes taxes & fees 15 Jan - 16 Jan ## Room options ### Check availability for these dates Tonight [Jan 8 - Jan 9](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=11901&PinnedHotelID=11901&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=11901&PinnedHotelID=11901&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 9 - Jan 10](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=11901&PinnedHotelID=11901&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=11901&PinnedHotelID=11901&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=11901&PinnedHotelID=11901&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=11901&PinnedHotelID=11901&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=11901&PinnedHotelID=11901&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=11901&PinnedHotelID=11901&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave ![Premium bedding, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/1000000/20000/12000/11901/1a735a15.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave 8.2 Very good 20 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Fridge LED TV Premium bedding Hairdryer - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking ![Premium bedding, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/1000000/20000/12000/11901/1a735a15.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Accessible, Non Smoking 8.0 Very good 1 review ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Fridge LED TV Premium bedding Hairdryer - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave ![Premium bedding, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/1000000/20000/12000/11901/705cdfa8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave 7.2 Good 15 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Fridge LED TV Premium bedding Hairdryer - Sleeps 4 - 2 Queen Beds ### View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub ![Premium bedding, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/1000000/20000/12000/11901/1a735a15.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking, Jetted Tub 9.0 Wonderful 2 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Fridge LED TV Premium bedding Hairdryer - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave ![Premium bedding, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/1000000/20000/12000/11901/1a735a15.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave 9.0 Wonderful 2 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Fridge LED TV Premium bedding Hairdryer - Sleeps 2 - 1 King Bed ## You may also like Ad ![Full-sized fridge, microwave, stovetop](https://images.trvl-media.com/lodging/105000000/104010000/104006400/104006376/15c24d02.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### WoodSpring Suites Winston-Salem near Hanes Mall Winston-Salem - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning 7.8 Good 270 reviews £62 includes taxes & fees 15 Jan - 16 Jan [](https://www.expedia.co.uk/Woodspring-Suites.h104006376.Hotel-Information?chkin=2026-1-15&chkout=2026-1-16&rm1=a2®ionId=1605&destination=Winston-Salem&destType=MARKET&latLong=36.099861,-80.244217&searchId=ea64b10e-6454-4d4c-9e9d-0692c41f7fe8&top_cur=GBP) Ad ![Pillow-top beds, desk, laptop workspace, blackout curtains](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/210000/200700/200636/0c53a045_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Comfort Suites Hanes Mall Winston-Salem - Pool - Breakfast included - Parking included - Free Wi-Fi 8.8 Excellent 1,000 reviews £79 includes taxes & fees 15 Jan - 16 Jan [](https://www.expedia.co.uk/Winston-Salem-Hotels-Comfort-Suites-Hanes-Mall.h200636.Hotel-Information?chkin=2026-1-15&chkout=2026-1-16&rm1=a2®ionId=1605&destination=Winston-Salem&destType=MARKET&latLong=36.099861,-80.244217&searchId=ea64b10e-6454-4d4c-9e9d-0692c41f7fe8&top_cur=GBP) Ad ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/4000000/3060000/3052600/3052554/f751308e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn & Suites Winston-Salem/University Area, NC Winston-Salem - Pool - Breakfast included - Pet-friendly - Parking included 9.0 Wonderful 1,001 reviews £82 includes taxes & fees 20 Jan - 21 Jan [](https://www.expedia.co.uk/Winston-Salem-Hotels-Hampton-Inn-Suites-Winston-SalemUniversity-Area.h3052554.Hotel-Information?chkin=2026-1-20&chkout=2026-1-21&rm1=a2®ionId=1605&destination=Winston-Salem&destType=MARKET&latLong=36.099861,-80.244217&searchId=ea64b10e-6454-4d4c-9e9d-0692c41f7fe8&top_cur=GBP) Ad ![Indoor pool](https://images.trvl-media.com/lodging/1000000/470000/460300/460211/78a52c3f.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Spark by Hilton Winston-Salem University Winston-Salem - Pool - Breakfast included - Pet-friendly - Parking included 8.4 Very good 204 reviews £61 includes taxes & fees 15 Jan - 16 Jan [](https://www.expedia.co.uk/Winston-Salem-Hotels-Baymont-By-Wyndham-Winston-Salem.h460211.Hotel-Information?chkin=2026-1-15&chkout=2026-1-16&rm1=a2®ionId=1605&destination=Winston-Salem&destType=MARKET&latLong=36.099861,-80.244217&searchId=ea64b10e-6454-4d4c-9e9d-0692c41f7fe8&top_cur=GBP) Ad ![Business centre](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17270000/17262400/17262315/66465857_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Residence Inn by Marriott Winston-Salem Hanes Mall Winston-Salem - Pool - Breakfast included - Pet-friendly - Parking included 8.8 Excellent 391 reviews £97 includes taxes & fees 26 Jan - 27 Jan [](https://www.expedia.co.uk/Winston-Salem-Hotels-Residence-Inn-By-Marriott-Winston-Salem-Hanes-Mall.h17262315.Hotel-Information?chkin=2026-1-26&chkout=2026-1-27&rm1=a2®ionId=1605&destination=Winston-Salem&destType=MARKET&latLong=36.099861,-80.244217&searchId=ea64b10e-6454-4d4c-9e9d-0692c41f7fe8&top_cur=GBP) Ad ![Flat-screen TV, pay films](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/3200/3198/ea2e6d09_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Winston-Salem Marriott Winston-Salem - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 8.6 Excellent 713 reviews £113 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Winston-Salem-Hotels-Winston-Salem-Marriott.h3198.Hotel-Information?chkin=2026-1-18&chkout=2026-1-19&rm1=a2®ionId=1605&destination=Winston-Salem&destType=MARKET&latLong=36.099861,-80.244217&searchId=ea64b10e-6454-4d4c-9e9d-0692c41f7fe8&top_cur=GBP) Ad ![Courtyard](https://images.trvl-media.com/lodging/1000000/30000/26500/26487/f529ac12.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Historic Brookstown Inn, Trademark Collection by Wyndham Winston-Salem - Breakfast included - Parking included - Free Wi-Fi - Restaurant 9.6 Exceptional 1,001 reviews £97 includes taxes & fees 11 Jan - 12 Jan [](https://www.expedia.co.uk/Winston-Salem-Hotels-The-Historic-Brookstown-Inn.h26487.Hotel-Information?chkin=2026-1-11&chkout=2026-1-12&rm1=a2®ionId=1605&destination=Winston-Salem&destType=MARKET&latLong=36.099861,-80.244217&searchId=ea64b10e-6454-4d4c-9e9d-0692c41f7fe8&top_cur=GBP) Ad ![Staircase](https://images.trvl-media.com/lodging/97000000/96550000/96547900/96547859/eec89a96.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Summit Street Inns Winston-Salem - Breakfast included - Parking included - Free Wi-Fi - Air-conditioning 9.8 Exceptional 232 reviews £105 includes taxes & fees 12 Jan - 13 Jan [](https://www.expedia.co.uk/Winston-Salem-Hotels-Summit-Street-Inns.h96547859.Hotel-Information?chkin=2026-1-12&chkout=2026-1-13&rm1=a2®ionId=1605&destination=Winston-Salem&destType=MARKET&latLong=36.099861,-80.244217&searchId=ea64b10e-6454-4d4c-9e9d-0692c41f7fe8&top_cur=GBP) Ad ![Restaurant](https://images.trvl-media.com/lodging/102000000/101860000/101850500/101850425/d5869238.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Shaffner Inn Winston-Salem - Breakfast included - Parking included - Free Wi-Fi - Restaurant 9.2 Wonderful 202 reviews [](https://www.expedia.co.uk/Winston-Salem-Hotels-The-Shaffner-Inn.h101850425.Hotel-Information?chkin=2026-1-22&chkout=2026-1-23&rm1=a2®ionId=1605&destination=Winston-Salem&destType=MARKET&latLong=36.099861,-80.244217&searchId=ea64b10e-6454-4d4c-9e9d-0692c41f7fe8&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FWinston-Salem-Hotels-Best-Western-Plus-Hanes-Mall-Hotel.h11901.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FWinston-Salem-Hotels-Best-Western-Plus-Hanes-Mall-Hotel.h11901.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.07431%2C-80.29911&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=crOtpi3OkRLdHiYONIvoWd4LVpo=) 3330 Silas Creek Pkwy, Winston-Salem, NC, 27103 #### What's nearby - Hanes Mall \- 3 min walk \- 0.2 miles - Adventure Landing Winston-Salem \- 8 min walk \- 0.4 miles - Novant Health Medical Park Hospital \- 9 min walk \- 0.5 miles - Novant Health Forsyth Medical Center \- 9 min walk \- 0.5 miles - Wilkes Regional \- 3 min drive \- 1.7 miles #### Getting around - High Point Station - 25 min drive - Greensboro, NC (GSO-Piedmont Triad Intl.) - 31 min drive #### Restaurants - ‪McDonald's - ‬6 min walk - ‪The Cookie House - ‬9 min walk - ‪Texas Roadhouse - ‬10 min walk - ‪Golden Corral - ‬11 min walk - ‪Chipotle Mexican Grill - ‬9 min walk ## About this property ### Best Western Plus Hanes Mall Hotel Hotel near Wake Forest University Take advantage of free full breakfast, a corner/local shop and laundry facilities at Best Western Plus Hanes Mall Hotel. Free in-room WiFi is available to all guests, along with a gym and a 24-hour business centre. Other perks include: - An outdoor pool - Free self-parking - Motorhome/coach/lorry parking, a computer station and a front desk safe - Smoke-free property, luggage storage and ATM/banking services - Guest reviews speak highly of the breakfast and helpful staff Room features All 130 rooms offer comforts, such as premium bedding and laptop-friendly workspaces, in addition to perks, such as air conditioning and separate sitting areas. Guest reviews speak positively of the cleanliness rooms at the property. More conveniences in all rooms include: - Bathrooms with shower/bath combinations and free toiletries - LED TVs with premium channels - Wardrobes/cupboards, separate sitting areas and fridges ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/1000000/160000/151400/151327/84f62adc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sleep Inn Hanes Mall Williamsburg Square - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 7.8 Good 1,001 reviews £58 includes taxes & fees 19 Jan - 20 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=151327&PinnedHotelID=151327&HadPinnedHotel=true®ionId=-1&adults=2) ![Pillow-top beds, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/210000/200700/200636/4622b1be.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Comfort Suites Hanes Mall Winston-Salem - Pool - Breakfast included - Parking included - Free Wi-Fi 8.8 Excellent 1,000 reviews £79 includes taxes & fees 15 Jan - 16 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=200636&PinnedHotelID=200636&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/290000/287500/287478/1b64bc72.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Quinta Inn & Suites by Wyndham Winston-Salem Winston-Salem - Pool - Breakfast included - Pet-friendly - Parking included 8.4 Very good 24 reviews £58 includes taxes & fees 20 Jan - 21 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=287478&PinnedHotelID=287478&HadPinnedHotel=true®ionId=-1&adults=2) ![Full-sized fridge, microwave, stovetop](https://images.trvl-media.com/lodging/105000000/104010000/104006400/104006376/15c24d02.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### WoodSpring Suites Winston-Salem near Hanes Mall Winston-Salem - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning 7.8 Good 270 reviews £62 includes taxes & fees 15 Jan - 16 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=104006376&PinnedHotelID=104006376&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite, 1 King Bed, Non Smoking, Jetted Tub | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/5500/5431/a6fbf3b0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Plus University Inn Winston-Salem - Pool - Breakfast included - Pet-friendly - Parking included 7.4 Good 1,000 reviews £67 includes taxes & fees 14 Jan - 15 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=5431&PinnedHotelID=5431&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/520000/520000/519916/0dcdc42a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quality Inn & Suites Hanes Mall Winston-Salem - Pool - Breakfast included - Pet-friendly - Parking included 6.8 1,001 reviews £47 includes taxes & fees 15 Jan - 16 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=519916&PinnedHotelID=519916&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/200000/190500/190495/388cd782.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hawthorne Inn and Conference Center Winston-Salem - Pool - Pet-friendly - Parking included - Free Wi-Fi 8.4 Very good 1,003 reviews £64 includes taxes & fees 12 Jan - 13 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=190495&PinnedHotelID=190495&HadPinnedHotel=true®ionId=-1&adults=2) ![Dining](https://images.trvl-media.com/lodging/1000000/110000/102600/102515/c03f3dfb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quality Inn & Suites Clemmons I-40 Winston-Salem - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 7.8 Good 406 reviews £58 includes taxes & fees 11 Jan - 12 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=102515&PinnedHotelID=102515&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/1000000/470000/460300/460211/78a52c3f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Spark by Hilton Winston-Salem University Winston-Salem - Pool - Breakfast included - Pet-friendly - Parking included 8.4 Very good 204 reviews £61 includes taxes & fees 15 Jan - 16 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=460211&PinnedHotelID=460211&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/130000/129400/129363/a6e74288.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Winston-Salem Hanes Mall Winston-Salem - Pool - Parking included - Free Wi-Fi - Restaurant 8.4 Very good 711 reviews £82 includes taxes & fees 19 Jan - 20 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=129363&PinnedHotelID=129363&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - RV/bus/lorry parking on site - Limited on-site self parking - Wheelchair-accessible parking and van parking available - Onsite parking includes off-street options ### Food and drink - Free full breakfast ### Things to do - Gym - Outdoor pool ### Family friendly - Grocery/convenience store - In-room microwave - In-room refrigerator - Laundry facilities - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Grocery/convenience store - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Housekeeping (daily) - Multilingual staff ### Business services - 24-hour business centre - Computer station - Conference space - Meeting rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Assistive listening devices - Braille/raised signage - Lift (91 centimetre wide door) - Pool hoist on site - Stair-free path to entrance - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible van parking ### More - 5 floors - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - LED TV with premium cable channels ### Food and drink - Coffee/tea maker - Microwave - Refrigerator ### More - Air conditioning - Connecting rooms available - Desk - Desk chair - Free local calls - Iron/ironing board - Laptop workspace - Separate sitting area - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight ### Check-out Check-out before 11 AM Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Best Western Hanes Mall Best Western Mall Best Western Plus Hanes Mall Best Western Plus Hanes Mall Winston-Salem Best Western Plus Hanes Mall Hotel Hotel Best Western Plus Hanes Mall Hotel Winston-Salem Hanes Hotel Hanes Mall Hotel Best Western Plus Hanes Mall Hotel Hotel Winston-Salem ## Frequently asked questions ### Does Best Western Plus Hanes Mall Hotel have a pool? ### How much does it cost to stay at Best Western Plus Hanes Mall Hotel? ### Is Best Western Plus Hanes Mall Hotel pet-friendly? ### How much is parking at Best Western Plus Hanes Mall Hotel? ### What time is check-in at Best Western Plus Hanes Mall Hotel? ### What time is check-out at Best Western Plus Hanes Mall Hotel? ### Where is Best Western Plus Hanes Mall Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Best Western Plus Hanes Mall Hotel Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.6 Cleanliness ### 7.4 Amenities ### 8.2 Staff & service ### 7.6 Eco-friendliness ### 7.2 Property conditions & facilities 10 - Excellent 381 8 - Good 282 6 - Okay 149 4 - Poor 93 2 - Terrible 97 ## Reviews ### 10/10 Excellent #### Raymond 5 Dec 2025 Liked: Amenities Clean and good breakfast friendly staff ##### Raymond Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Fernando 6 Sept 2025 Liked: Cleanliness, amenities Great stay ##### Fernando Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### LaDedra 1 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities G ##### LaDedra Stayed 1 night in Dec 2025 ### 6/10 Okay #### Chante 16 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities The overall look of the hotel was clean and orderly, but the staff could use a lesson on customer service. ##### Chante Stayed 1 night in Nov 2025 ### 8/10 Good #### Natasha 29 May 2025 Very convenient and comfortable stay. ##### Natasha Stayed 3 nights in May 2025 ### 8/10 Good #### Jennifer 3 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great overnight stay. Need staff at desk. ##### Jennifer Stayed 1 night in Aug 2025 ### 2/10 Terrible #### Marie 2 Nov 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The floors were sticky everything seemed like it needed to be repaired ##### Marie Stayed 3 nights in Oct 2025 ### 2/10 Terrible #### Mike 5 Dec 2025 Disliked: Cleanliness, property conditions & facilities As soon as i opened my room ROACHES swormed out the door. Absolutely disgusting. They switched me to a different room only to have no hot water. Would not give me a refund due to booking thru a third party. ##### Mike Stayed 2 nights in Nov 2025 ### 6/10 Okay #### William 26 Oct 2025 Disliked: Cleanliness, property conditions & facilities Cold eggs, smell of throw-up all over first floor the whole stay, one elevator (of two) out of order. ##### William Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Stephanye 2 Sept 2025 Disliked: Staff & service, property conditions & facilities Don’t stay here ##### Stephanye Stayed 4 nights in Aug 2025 ### 4/10 Poor #### Steven 25 Oct 2025 Disliked: Cleanliness, property conditions & facilities It smelled really bad in the lobby. There was water damage in the hallway of our floor. ##### Steven Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Jan 7 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Close to Baptist hospital, the mall, and places to eat ##### Jan Stayed 1 night in Jul 2025 ### 4/10 Poor #### Elmylyn 14 Oct 2025 Disliked: Cleanliness, amenities, property conditions & facilities We saw a bug crawling on the wall The room was not comfortable We instantly checked out after a few minutes of checking in. ##### Elmylyn Stayed 1 night in Oct 2025 ### 2/10 Terrible #### Sherry 14 Oct 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Filthy dirty conditions from the elevator to hallways to room. I was disappointed that Expedia would promote this hotel. ![](https://a.travel-assets.com/ugc/hotel-reviews/1becf650-a6ea-410c-9643-07df79622d60-1760400757219.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9f211f68-d535-499a-b946-a18e0aca9478-1760400756672.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sherry Stayed 3 nights in Oct 2025 ### 8/10 Good #### Debra 7 Aug 2025 Liked: Cleanliness, amenities Very quiet, staff wonderful. Room was somewhat clean but showing age. ##### Debra Stayed 1 night in Aug 2025 ### 8/10 Good #### Deborah 17 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean hotel with very friendly staff! ##### Deborah Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Kenneth 23 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean and comfortable with professional staff. ##### Kenneth Stayed 2 nights in May 2025 ### 10/10 Excellent #### Cristina 16 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The staff was very friendly, room was clean and actually cleaned with new sheets and towels daily which was a nice touch! Bed was comfortable. Location was great! ##### Cristina Stayed 3 nights in Jun 2025 ### 4/10 Poor #### Christopher 17 Oct 2025 Disliked: Cleanliness, amenities, property conditions & facilities you get what you pay for. ##### Christopher Stayed 3 nights in Oct 2025 ### 6/10 Okay #### Tiffany 26 Oct 2025 Liked: Cleanliness Not the greatest. Lobby had bad smell throughout our visit. Maid knocked on our door to clean one hour before checkout even though we had the do not disturb sign out. Rooms need refurbishing. ##### Tiffany Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Kenny 6 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place to stay during my travels, breakfast was nice ##### Kenny Stayed 1 night in Jan 2025 ### 10/10 Excellent #### marco 30 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay ##### marco Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Kevin 20 Oct 2025 Liked: Cleanliness, amenities Disliked: Staff & service, property conditions & facilities Breakfast ends at 10am, the breakfast attendant started breaking down and turning off everything at 9:35\. She got an attitude when guest asked her for stuff. ##### Kevin Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Robert 30 Mar 2025 Liked: Cleanliness I really enjoyed my experience there ##### Robert Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Gloria 26 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Easy check in. 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