Winnerath Holidays from £120

1st impression when we walk in was the curtain had a couple of clips missing and was hanging.After that it was much better. The was clean . Shower was lovely. Nice desk .magnified mirror for wife's makeup was helpful. Good location for concert hall. Very helpful staff. In general a great stay . Plenty of parking spaces .

The hotel is very well equipped and the staff were courteous and helpful. My personal criticism is the rooms are poorly soundproofed and having the Gym on the top floor is not the best option. I could hear every dropped dumbbell. Such a shame as the location is great.

Very clean and accommodating. We arrived earlier then our check in. The staff allowed us to store our luggage.

I was very happy to find this boutique hotel within shouting distance of the Messe. For many years I stayed at the Marriott but wanted a change. It is a charming, quiet and comfortable hotel. The staff are particularly good natured and helpful. I hope no one reads this review so the rates don’t go up too much for next year. Be aware though it’s not fancy or upscale so if that is what you are after it may not be the right fit for you.

BEWARE: The room for 4 people is described by Expedia as a double bed and a sofa bed. When we arrived it was actually 2 single beds and a set of bunk beds. The top bunk had no safety rail and my children are unable to sleep in bunks. The check in receptionist was lovely and tried to help in every way but sadly the management refused a refund to allow is to seek alternative accomodation and Expedia unable to resolve. There was meant to be a restaurant that served until 8pm but there was not. The games room facility wasn't fully operational. Breakfast was ok and again service was good here. Parking was limited.