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"Hotel is running down. Pool is dirty "

"I was unable to turn the thermostat down below 66. The room was too hot. The bed was hard. The shower was luke warm and not enough pressure. "

"Great service "

"Shower bar was broken could not close curtain Repairs that were made not painted"

"The hotel is in a great location and has Vermont charm throughout. Breakfast was well stocked. My particular double queen room was a bit tired and in need of a facelift. Staff was ok, just not overly friendly. Gym was out of service for half of my stay, but that too looked tired and pretty basic."

"Nice location. Very clean. Good price"

"The hotel is nice and the pool area and gym are well equipped and spacious. The breakfast was good, with lots of options. Especially the staff at breakfast was incredibly friendly and helpful. The location is decent and, if desired, in walkable distance to downtown. The only issue was that the free shuttle, which is great, was 1) not advertised and 2) was supposed to leave at 4:30 AM. But when we arrived the shuttle had already left even though it was specifically said that one must not arrive earlier than 4:30 AM. As the shuttle only runs every thirty minutes, this left some guests without a ride to the airport. Staff should be trained to ask guests to arrive five minutes early, especially when inquired by guests. Overall, however, good hotel with friendly staff."

"Rina was very friendly and willing to help. The location can't be beat for getting to the airport quickly!"

"Excellent value for the price"