Williamstown Theatre Festival

Location, decent breakfast and staff was friendly

Best part: Breakfast and the views. Communication and follow through were not what I was hoping for. We reported fire ants being at the door on the first night. Received an email saying they would have a service person address it. Next morning the ants made their way into the room. I notified staff the next morning, in person, and was assured it was taken care of. We had ants the entire time, which because more and more of a problem, as one might expect. Additionally, we paid $300 at the Inn for various fees and I believe for cleaning. However, house keeping is not included. I cannot wrap my mind around paying premium prices for lodging and trash takeout/towels refreshed being an even further additional charge. We quickly blew through our rags and hand towels wiping ants up with soapy water. In our 5 day stay, we never had fresh towels and we took our own trash out. I just have to stop short at calling this hospitality. It's akin to a VRBO. But at a VRBO I could wash laundry and have a fridge. I don't know that we would choose this location again. I also cannot fathom hosting customers and knowing they have fire ants in their room and now personally following up with them regarding the issue.

Had a great stay! Kept us cool on a super hot weekend. The location was unbeatable.