Search Hotels Near Wilderness Springs Trout Farm, New London

"Room was very dirty. Did not offer accommodations for uncleaness Very disappointin."

"Very clean room , everything was good "

"Breakfast was good, but before we could leave the room, a staff member just walked in our room without even knocking, but she did announce she was staff. We didn’t have the door locked. Or the hasp lock security connected that was our fault. Otherwise, everything else good she did apologize multiple times when checking out."

"Clean room, lots to choose from for breakfast. "

"Staff was wonderful and beautiful property. Only concern was "

"The breakfast was nice but it contains a lot of high carbs and sugars. I would like to see items with mor nutritional content/protein, such as Greek yogurt. I'd also like to see more fruit as this site only offered apples. The rooms and the facility could have been cleaner. I ended up wiping down items in our room. The vinyl couch was sticky and after wiping it down with cleaning solution and towels that I received from staff, the rag was black. There was a large stain on the cloth chair. The second TV screen was shattered of which they replaced when notified. Management needs to teach staff how to be more detailed when reviewing a room after guests leave. The bathroom tub caulk was pulling away and there were hairs and dirt in that area. I don't think cleaning staff vacuum after every stay as there were pizza crumbs and dried cheese under the desk on the carpet and the desk chair had remains there, as well. Other areas were in need of vacuuming around the hotel. The staff were very nice. Check in was easy and we got a room upgrade when the first room layout didn't agree with our liking. The suite is the room that was dirty. The bed was comfortable and the pillows were not flat, which was nice. Our window view was of trees and a little stream, which was nice. We were on the third floor and it was quiet, which we loved. No pets are allowed on this floor, only on the first floor, which we appreciated."

"Comfortable stay from start to finish: friendly staff, clean common area, room was nice and at the right price point. "

"Good location "

"I booked a king room but was given 2 doubles because I was staying with my dog (according to the front desk staff) and I was not told about this policy. If I had wanted or needed 2 double beds that what I would have booked. The room was in a complete state of disrepair with a broken/cracked window, bathroom door would not open or close completely, bathroom sink would not drain, also there were holes in the wall in the bathroom. Carpet in the hallways was disgusting. Indoor pool was closed apparently due to some sort of vandalism. This was a horrible stay and I would have been more comfortable staying the weekend in my car! "