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Reviews of The Everglades Park Hotel

3.5 out of 5
The Everglades Park Hotel
Derby Road, Widnes, England

Reviews

7.8

Good

Rating 10 - Excellent. 174 out of 522 reviews" "
Rating 8 - Good. 188 out of 522 reviews" "
Rating 6 - Okay. 87 out of 522 reviews" "
Rating 4 - Poor. 52 out of 522 reviews" "
Rating 2 - Terrible. 21 out of 522 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

christina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly on arrival, check in and check out. Room was clean and tidy, comfortable bed. Good choices for breakfast. Lots of parking
Stayed 1 night in May 2024

8/10 Good

Morag

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly, helpful and professional. The room was big and spacious, and the hotel has plenty of parking spaces.
Stayed 2 nights in May 2024

6/10 Okay

Lydia, Conwy

Travelled with partner
Disliked: Staff & service, property conditions & facilities
70s decor ...bed that folded into the wall. This place was like travelling back in time. Unfortunately that meant that everything was worn out, old and not very clean. Walls were super thin and could hear absolutely noise and whisper from the room next door! Windows were not double glazed and the one wall heater was ancient. So it was freezing for the first few hours . I've stayed in worse but most are better...it was cheap I guess.
Stayed 1 night in Apr 2024

10/10 Excellent

Colin

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dog friendly place to stay
Stayed 2 nights in Apr 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very amenible and good food. Enjoyed our stay as a 4 man crew coming down from Dundee to stay this weekend
Stayed 2 nights in Apr 2024

4/10 Poor

Helen

Disliked: Cleanliness
Stayed 1 night in Mar 2024

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff
Stayed 1 night in Mar 2024
Response from David - Assistant Manager. on 11 Mar 2024
Hello Gary, Thank you for taking the time to review your stay, we very much appreciate it. I will be certain to pass on your comments to the team. We hope to see you again soon. Regards, David.

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was convenient for a meeting close by. It was well priced, staff were really nice, rooms were warm and cosy. Would definitely recommend.
Stayed 2 nights in Mar 2024
Response from David - Assistant Manager. on 11 Mar 2024
Hello Thomas, Thank you for taking the time to leave us such a positive review of your stay. I'm pleased to see you would recommend us, thank you. We very much hope to see you soon. Regards, David.

6/10 Okay

Ubaid

Stayed 2 nights in Mar 2024
Response from David - Assistant Manager. on 11 Mar 2024
Hello Ubaid, Thank you for reviewing your stay. Hopefully we can welcome you back soon. Regards, David.

8/10 Good

Ste

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just the general peace and quiet. Friendly staff and guests
Stayed 2 nights in Feb 2024
Response from David - Assistant Manager. on 2 Mar 2024
Hello Ste, Thank you for continuing to choose The Everglades for your stay, we appreciate you returning to us. Regards, David.

8/10 Good

Jayne

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from David - Assistant Manager. on 2 Mar 2024
Hello Jayne, Thank you for choosing The Everglades for your stay and for your review. We hope to welcome you back next time you're in the area. Regards, David.

8/10 Good

Paul

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, clean room, excellent staff, great restaurant.
Stayed 4 nights in Feb 2024
Response from David - Assistant Manager. on 2 Mar 2024
Hello Paul, Thank you for taking the time to leave us such a great review, we really appreciate it. Regards, David.

8/10 Good

Ste

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at the everglades hotel. Great staff,facilities and loved meeting a variety off different people
Stayed 3 nights in Feb 2024
Response from David - Assistant Manager. on 2 Mar 2024
Hello Ste, Thank you for choosing The Everglades and for your continued support of our hotel. Hopefully we can welcome you back soon. Regards, David.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Run-down but friendly
The people were great but the decor is a bit shabby. The ceiling and carpet of my room had stains and the basin was cracked. Also, as I told reception, the TV remote was filthy. I didn’t want to touch it! The dinner waitress was a delight - called everyone ‘my lovely’ or similar. And the chips were the best I’ve had in ages. The biggest problem was that reception recommended a taxi firm - Britannia - that badly let me down. I booked an 8am pickup the night before, and although I phoned them at 8:15, 8:30 and 8:45, the firm failed to find me a cab despite all their promises, so I had to cancel and book with another firm. This made me late for my appointment. In short, the hotel is OK but do not use Britannia Taxis!
Stayed 1 night in Jan 2024
Response from David - Assistant Manager. on 7 Feb 2024
Hello, Thank you for taking the time to review your stay with us. My apologies that your room wasn't as you should be able to expect when you arrived. I hope this was rectified for you quickly. I will be certain to pass on your comments to Claire who served you in the restaurant.Unfortunately taxis are completely beyond our control. We can provide a list of local numbers that will pick up from the hotel, but we can't give any guarantee on their punctuality. This is something you would need to take up directly with Britannia.Thank you again for taking the time to leave us your feedback.

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from David - Assistant Manager. on 7 Feb 2024
Hello Andrew, Thank you for choosing The Everglades for your stay and for your review. Hopefully we can welcome you back in the future.

10/10 Excellent

DAVID

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Nice one night stay for business locally. I was late arriving so didn’t eat at the restaurant, and I didn’t get chance to have breakfast either. The room was spacious and clean, nice touches like biccies and a posh coffee machine. Comfy bed and nice & quiet apart from my next door neighbour coughing loudly nearly all night !
Stayed 1 night in Jan 2024
Response from David - Assistant Manager. on 7 Feb 2024
Hello David, Thank you for choosing The Everglades for your recent stay and for leaving us such a great review. We all very much hope to welcome you back soon.

8/10 Good

Yezid

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from David - Assistant Manager. on 7 Feb 2024
Hello Yezid, Thank you for leaving us a review of your stay, we appreciate the feedback. Hopefully we can welcome you back soon.

8/10 Good

Sarah

Liked: Cleanliness, staff & service
carpet was shabby
Stayed 3 nights in Jan 2024
Response from David - Assistant Manager. on 7 Feb 2024
Hello Sarah, Thank you for taking the time to review your stay. I will pass your comments to maintenance to see what needs to be done with the carpet. Hopefully we can welcome you back soon.

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from David - Assistant Manager. on 7 Feb 2024
Hello Mark, Thank you for taking the time to leave us the perfect score for your stay. We hope to see you again soon.

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from David - Assistant Manager. on 7 Feb 2024
Hello Martin, Thank you for taking the time to leave us such a great score. We hope to see you again soon.

8/10 Good

Hareem

Travelled with family
Liked: Staff & service, room comfort
The Everglades Park Hotel
Upon arrival our room was messy and hadn’t been serviced, but the staff quickly dealt with this and provided us another room to stay in. The cleanliness of the bathroom wasn’t the best, but the rooms were nice and comfortable!
Stayed 2 nights in Jan 2024
Response from David - Assistant Manager. on 7 Feb 2024
Hello Hareem, Thank you for taking the time to review your stay. Your comments have been passed to the team to see where we can improve. We hope to be able to welcome you back soon.

8/10 Good

Adam

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from David - Assistant Manager. on 7 Feb 2024
Hello Adam, Thank you for taking the time to review your stay. We hope to see you again soon.

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff, hotel is a bit dated though
Stayed 1 night in Dec 2023
Response from David - Assistant Manager. on 7 Feb 2024
Hello Rita, Thank you for taking the time to review your stay with us. We very much hope to welcome you back soon.

10/10 Excellent

David

Stayed 1 night in Dec 2023
Response from David - Assistant Manager. on 7 Feb 2024
Hello David, Thank you for taking the time to review your stay and leave us such a great score. We hope to welcome you back soon.

8/10 Good

Tim

Stayed 1 night in Dec 2023
Response from David - Assistant Manager. on 1 Jan 2024
Hello Tim, Thank you for taking the time to review your stay with us. We hope to see you again next time you're in the area. Regards, David.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from David - Assistant Manager. on 1 Jan 2024
Hello Thomas, Thank you for choosing The Everglades for your recent stay, and for such a positive scoring. We very much hope to be able to welcome you back in the future. Regards, David.

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from David - Assistant Manager. on 1 Jan 2024
Hello Paul, Thank you for taking the time to score your stay so highly. We very much hope to see you again soon. Regards, David.

10/10 Excellent

Hristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Всичко беше наред
Stayed 1 night in Dec 2023
Response from David - Assistant Manager. on 1 Jan 2024
Hello Hristina, Thank you for taking the time to review your stay with us, We very much appreciate it. We hope to welcome you back next time you're in the area. Regards, David.

10/10 Excellent

Asadullah

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 1 night in Dec 2023
Response from David - Assistant Manager. on 1 Jan 2024
Hello Asadullah, Thank you for taking the time to review your stay and for leaving us such a great score. We very much hope to welcome you back soon. Regards, David.

6/10 Okay

A

Liked: Staff & service
Great scenic Location
I stayed here for 1 night and I made a teeny error which they were very helpful with. The weekend I stayed there was a party so allocating me to a room where everyone passes wasnt nice. Ideally they should have put the party guests near the event and me as far away as poss. Breakfast was so so. The staff are absolutely fab and really accommodating.
Stayed 1 night in Dec 2023
Response from David - Assistant Manager. on 1 Jan 2024
Hello A, Thank you for taking the time to review your stay with us. During busy periods we are unfortunately only able to allocate the rooms we have available. If people message at the time of booking, we will always try to accommodate. When people book with us through a third party website, we have no idea whether they are party guests or not. Regards, David.

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023
Response from David - Assistant Manager. on 1 Jan 2024
Hello Paul, Thank you for choosing The Everglades for your stay with us. We very much hope to see you again next time you're in the area. Regards, David.

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for one night..close to a family event
Stayed 1 night in Dec 2023
Response from David - Assistant Manager. on 1 Jan 2024
Hello Angela, Thank you for taking the time to review your stay with us. Hopefully we can welcome you back soon. Regards, David.

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Very vomfortable,clean and quiet.
Stayed 1 night in Dec 2023
Response from David - Assistant Manager. on 1 Jan 2024
Hello Lorraine, Thank you for taking the time to review your stay and for your positive scoring. We very much hope to welcome you back in the future. Regards, David.

10/10 Excellent

Lorraine

Stayed 1 night in Nov 2023
Response from David - Assistant Manager. on 2 Mar 2024
Hello Lorraine, Thank you for your extremely positive review. We hope to welcome you back soon. Regards, David.

10/10 Excellent

Paul

Stayed 1 night in Nov 2023
Response from David - Assistant Manager. on 1 Jan 2024
Hello Paul, Thank you for choosing us for your recent stay and for scoring us so highly. We hope to welcome you back soon. Regards, David.

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Currently on the road and booked this hotel for a good night sleep and a bath! It didn't disappoint, huge bed and huge TV to go with it. Will stay again when I get the chance. A pleasant surprise hidden in-between Widnes and Warrington The lady who checked us in was charming and professional making me chuckle on arrival! (not sure of her name - Thurs @1900)
Stayed 1 night in Nov 2023
Response from David - Assistant Manager. on 1 Jan 2024
hello Damon, Thank you for your great review of your stay. I have mentioned your comments to Jazmin who checked you in. We hope to see you again soon. Regards, David.

8/10 Good

Tihomir

Stayed 1 night in Oct 2023
Response from David - Assistant Manager. on 1 Jan 2024
Hello Tihomir, Thank you for choosing to stay with us and for such a positive score. We hope to see you again in the future. Regards, David.

8/10 Good

Rob

Travelled with partner
Liked: Cleanliness, amenities
Overall it was a good stay but it could do with a lick of paint and a good refurbishment
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little place.
Lovely little hotel, staff were very kind and professional. Bed was comfy and place overall was clean.
Stayed 2 nights in Oct 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff helpful
Stayed 1 night in Oct 2023

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful and friendly
Stayed 1 night in Oct 2023

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Julia

Stayed 3 nights in Sep 2023

4/10 Poor

Leslie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Very Disappointing!
The bed was solid hard and think may have been broken as it was like sleeping with my feet higher than my head. TV remote was broken so had to get out of bed to change channels and turn off. When someone flushed the toilet in a neighbouring room it made a horrendous whinning noise. Looks lovely from outside but a bit dated inside and not a very good stay overall!! Definitely wouldn't stay here again!
Stayed 1 night in Oct 2023

8/10 Good

Frank

Stayed 1 night in Sep 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here during creamfields weekend was an excellent stay and just what was needed.
Stayed 3 nights in Aug 2023

6/10 Okay

Helen

Travelled with partner
Average property. Good location for what we needed it for. In need of some refurbishment as rooms are looking very tired. Poor decor in rooms, mould in bathroom and to top it off, calls and voicemails from staff after checking out alleging that we had an outstanding breakfast bill of £24 when this was paid when we checked in!! Not sure if we will be back...
Stayed 2 nights in Aug 2023