Disappointing for a Hyatt
Nice view, good location, nice staff, but hotel needs to be updated and freshened up. Some floors were being remodeled but the room we were in was in need of updating. Bed was worn out too.
Comment from Hotel Management
02-Jan-2018 by Guest Relations Manager, Hotel Management
Thank you for taking the time to share your valuable feedback with us. You are correct, we are currently updating all of our suites. Please know that we have shared your comments with the appropriate departments. We look forward to welcoming you back.