Ratings based on 847 Verified Reviews

4.4 out of 5
84% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Pittsburgh Pennsylvania

nice hotel on river walkway

Posted 15-Apr-2018
Restaurant has good food. Staff friendly. Shuttle service very dependable . Room a little small and only 2 small drawers for 2 people . Expected complimentary robe from an upscale hotel and a complimentary continental breakfast at the very least . Enjoyed the river walkway and outdoor patio. Front desk personnel very professional and helpful .
Comment from Hotel Management
16-Apr-2018 by Guest Relations Manager, Hotel Management
Thank you for the review Dana. We are pleased to hear that you enjoyed your stay and most pleased that our staff provided excellent hospitality. We look forward to welcoming you back.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel on the river downtown

Posted 09-Apr-2018
Walking distance to the Intrust Arena and a few eateries
Comment from Hotel Management
24-Apr-2018 by Guest Relations Manager, Hotel Management
Thank you for the review!
5 out of 5
Recommended
for Everyone
by A verified traveller from columbia, sc

Posted 09-Apr-2018
excellent experience, I recommend it for every one and I will not go any where except to this hotel
Comment from Hotel Management
21-Apr-2018 by Hyatt Regency Wichita, KS, Hotel Management
Thank you for your review! We are happy you enjoyed your stay and hope to see you soon!
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel with easy access to old town

Posted 07-Apr-2018
Very nice hotel short drive from Old Town and highways
4 out of 5
Recommended
for Everyone
by A verified traveller

Convenient location to the activities we attended.

Posted 29-Mar-2018
Pros: Friendly staff nice atmosphere. Check in clerk very helpful. Bartender on Saturday afternoon was very pleasent and efficient. Kids enjoyed the pool
Cons: Needs some remodeling especially to rooms and hallways. Food a little pricey for young families.
Location: Enjoyed Old Town. Went to a performance at Intrust Arena. Went to a show at Century 2. To bad Gander Mountain is closed.
Good Experience, this was a family experience. Family had 2 other rooms, and staffed help get rooms close together.
5 out of 5
Recommended
for Everyone
by A verified traveller from Abilene Kansas

Hotel next to the river

Posted 29-Mar-2018
Fantastic experience. Staff offered every option they had, very comfortable and clean, easy and pain free.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-Mar-2018
Great!! I would recommend to anyone needing a place to stay
Comment from Hotel Management
13-Apr-2018 by Guest Services Manager, Hotel Management
Dear Valued Guest, Your recommendation is music to our ears! We look forward to welcoming you back. Best regards,
3 out of 5
by A verified traveller from Wichita, KS

Too small for the price

Posted 07-Mar-2018
Pros: The staff at check in, especially in the bar area, and Charlotte in sales. I would like to come back and possibly do some training if things changed.
Cons: Provide desks in all rooms, a microwave and don't charge for every little thing. Should be included in the room.
Location: Downtown Wichita. Nice places to eat and I know there's entertainment but not sure what else.
I have stayed in many hotels and I did not notice anything that made the Hyatt worth more money to stay in than staying in a Hampton Inn or even a Holiday Inn Express. The room was very small (NO microwave or desk-really needed both) and if I wanted a bottle of water, I had to pay 3.00. I was not even told there were microwaves on each floor until much later when the nice little blonde lady in the bar told me there were microwaves. By that time, I no longer needed one. I will say the staff was wonderful. The happy hour was great and reasonably priced. I enjoyed the staff in the bar area. I give them 5+ stars! Bottom line-This hotel was way too high priced for what I got. For this price I should have had breakfast included.
Comment from Hotel Management
13-Apr-2018 by Guest Services Manager, Hotel Management
Dear Deb, Thank you for taking the time to review our hotel. We appreciate the valuable feedback you provided and have shared it with the appropriate departments. Our apologies for the frustrations you experienced such as not being informed of where our guest microwaves are located (every other floor, near the ice machines). We are most pleased that our staff provided the level of hospitality we strive for each day. We hope your travels bring you to Wichita again and provide us the opportunity to welcome you back. Best regards,
3 out of 5
by A verified traveller from Topeka KS

Nice staff, downscale in the comfort

Posted 26-Feb-2018
Pros: Polite sfatt
Cons: Absolutely, exhaust fans. Relook at the double bed rooms and consider the lack of room space.
There are no exhaust fans in the bathroom. The cost of bottled watered was ridiculous; cost for a cup of coffee from the restaurant was way too high! The room was two queen beds, crowded into a smaller size room, leaving very little moving room for 3 people to get around comfortably. We will look around at other hotels for out next stay in Wichita.
Comment from Hotel Management
13-Apr-2018 by Guest Services Manager, Hotel Management
Dear Terrie, Thank you for taking the time to review our hotel. We are pleased to hear that our staff provided you the level of hospitality we strive for each day. We also appreciate your valuable feedback regarding space in our double-bedded rooms and some of our pricing. Please know that we have shared this with the appropriate departments for consideration. Thank you again for staying with us and we hope to welcome you back on your next visit to Wichita. Best regards, Hyatt Regency Wichita
5 out of 5
Recommended
for Everyone
by A verified traveller

Great stay for a conference

Posted 13-Feb-2018
My room was nice and quiet. The staff was wonderful. My only complaint was the tv controls were very slow to respond but not really a big deal. I would stay here again, no need to look else where.