Ratings based on 487 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Overland park, KS

Nice hotel, close to the river walk

Posted 03-Sep-2015
The beds were comfortable, pillows were too soft for my taste. Showers were always hot. The only negative experience was that the pool was way too cold; even though it was an indoor pool, the water temp had to have been around 50 -55F which was not fun.
5 out of 5
Recommended
for Everyone
by A verified traveller from Baltimore, MD

Beautiful hotel and extremely pleasant staff.

Posted 02-Sep-2015
Pros: The staff, the continental breakfast, and the clean rooms.
Location: The location was fine, near the airport, but we did drive to restaurants. There were some eateries close by, but it was very windy that day.
The staff was awesome here. We had slippers delivered to our door along with toiletries we forgot. The continental breakfast was incredible. The presentation and the selection of the foods was great. The rooms were comfortable with a selection of current movies to rent for a fee. The only downfall was if you wanted to avoid paying for parking, you had to park in a lot across the street. The friendly staff even accommodated us to take pictures of us out front by the fountain. They were so nice!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Aug-2015
Pros: The location on the river was beautiful and tranqualizing . The staff was absolutely wonderful!
Cons: There was inadequate ventilation in the bathroom , nor was there a hanger on the door
It was a pleasant stay. The staff was charming ad helpful. Making two senior ladies feel like celebs.
Comment from EPC
21-Aug-2015 by Guest Relations Manager, EPC
Dear Celebs, Thanks for taking the time to review our hotel. We are really pleased that you had a pleasant stay and that our staff showed you the star treatment. We look forward to welcoming you back on your next visit to Wichita. Best regards, Hyatt Regency Wichita
5 out of 5
Recommended
for Families
by A verified traveller from Dallas,Texas

Family reunion

Posted 14-Aug-2015
Pros: Location and meals!
Cons: Nothing
Location: Parks, Zoo and the downtown area.
Everything was great, everything that we did was close to the hotel. Didn't have go far to celebrate our reunion. Thanks
Comment from EPC
21-Aug-2015 by Guest Relations Manager, EPC
Dear Texas Family, We hope you had an exceptional time during your reunion and we are very pleased to have been a part of it. Thank you for taking the time to review our hotel and we hope you visit us again. Best regards, Hyatt Regency Wichita
3 out of 5
Recommended
for Everyone
by A verified traveller

Wichita KS Hyatt

Posted 02-Aug-2015
Great location and very nice hotel. Appeared to be the tallest building I saw in Kansas on my short trip there. I would stay there again right on Arkansas river.
Comment from Hotel Management
04-Aug-2015 by Guest Relations Manager, Hotel Management
Dear Valued Guest, Well, we aren't the tallest building in Kansas (that would be the Epic Center not too far from our hotel), but your review certainly makes us feel tall. Thank you for taking the time to review our hotel and we look forward to welcoming you back on your next visit to Wichita. Best regards, Hyatt Regency Wichita
1 out of 5
by A verified traveller

Posted 09-Jul-2015
The bathroom was not functional. Beds were not comfortable
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 06-Jul-2015
Recent visit over the 4th weekend. Nice location on the river. Convenient to the Fountain show, the Tanganyika Wildlife park (15-20 minutes) and the Botanical Gardens (5 minutes).
Comment from Hotel Management
08-Jul-2015 by Guest Relations Manager, Hotel Management
Dear Valued Guest, We are pleased that you enjoyed your stay at our hotel and in our city. You are right, we are ideally situated on the Arkansas River and many downtown sites. Thank you for taking the time to review our hotel and we look forward to welcoming you back! Best regards, Hyatt Regency Wichita
3 out of 5
by A verified traveller from wichita ks

Nice but expensive

Posted 19-Jun-2015
Ww stayed the night of our wedding and had stayed at another place the previous night and put our wedding party up at a different hotel. The other hotel had a free shuttle service and free breakfast. The Hyatt took forever to checkin, park, and to get to our room. We wish we would have stayed at the 99.00 a night instead of 160.00. Not worth it
Comment from Hotel Management
22-Jun-2015 by Guest Relations Manager, Hotel Management
Dear Valued Guest, We appreciate and welcome the feedback you shared in your review. This is what helps us continue to strive to provide our guests an exceptional experience during their stay with us. Free breakfast is not a standard part of our hotel rate, but it is found in some of our special offer rates. Our shuttle is, however, a complimentary service that takes guests to and from the hotel as well to certain areas of our downtown for dining and entertainment. We are frustrated that your check-in experience was not up to our standards and we apologize for the amount of time it took. We would love to have the opportunity to welcome you back to our hotel on a future visit. Warm Regards, Hyatt Regency Wichita
5 out of 5
Recommended
for Everyone
by A verified traveller

Relaxed Environment

Posted 16-Jun-2015
Pros: Freshness of air and color that blend with the awesome beds.
Cons: You guys impressed me enough that I don't see any improvements to this hotel except for the card detector in the parking garage...
Wanted a hotel with great quality, and this one by far really saturated my sanity. If I were to stay at a hotel in Wichita of great quality, definitely would pick the Hyatt.
Comment from Hotel Management
08-Jul-2015 by Guest Relations Manager, Hotel Management
Dear Valued Guest, This is an awesome review. Thank you for taking the time to share with us. We are happy that we were able to provide you a relaxed environment and help recharge your sanity. We look forward to welcoming you back on your next visit to Wichita. Best regards, Hyatt Regency Wichita
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Jun-2015
Clean, modern, kind. Nice view, Convenient location. Also we visited whichita botanical park which was fabulous.
Comment from Hotel Management
08-Jul-2015 by Guest Relations Manager, Hotel Management
Dear Valued Guest, You are correct, Wichita Botanica Gardens is an exceptional place to visit. It's even a beautiful place to visit in the winter, especially during the holidays. We are so pleased that you enjoyed your visit there and we thank you for taking the time to review our hotel. We look forward to welcoming you back on your next visit to Wichita. Best regards, Hyatt Regency Wichita