Ratings based on 228 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Manhattan, KS

Nice downtown hotel

Posted 16-May-2016
The hotel is clean and quiet and within walking distance to the Intrust bank arena. It's a short drive to the historic Delano shopping district and Old Town. The bar is nice and breakfast is delicious with sufficient variety. Staff is very friendly and helpful.
Comment from Hotel Management
17-May-2016 by EdD, Hotel Management
Hi Krista, Our thanks for providing a review of your visit to our hotel and for the comments. The Delano District and Old Town both provide a variety of shopping and dining options. Thank you for staying with us and we hope you will do so again if you return to Wichita.
5out of 5
by Tim from Alki Beach in Seattle

Upgrade in Wichita

Posted 26-Apr-2016 on Hotels
When I checked in I needed a fridge for my medication and the nice lady at the front desk upgraded me to a suite with more than a fridge!! she was so sweet.
Comment from Hotel Management
16-Jul-2016 by EDaigle, Hotel Management
Hi Tim, Thank you for taking time to provide a review and comments. I'm glad we were able to take care of your medical needs. I hope the rest of your stay was enjoyable as well. Thank you sincerely for your patronage and I hope you have a great Summer.
5out of 5
by Christel from Toulouse

Wichita

Posted 19-Apr-2016 on Hotels
Tres bien pour une nuit en visite professionnelle à Wichita
Comment from Hotel Management
16-Jul-2016 by EDaigle, Hotel Management
Hello Christel from Toulouse, Thank you kindly for reviewing your stay at our hotel. I'm pleased to see you enjoyed the visit and hope you will stay with us again if you return to Wichita. Have a great Summer.
4out of 5
by A verified traveller

Posted 05-Apr-2016 on Hotels
We had a few hiccups when checking in as the original room had not been cleaned. With a single call the staff quickly made accomidations for a new room. The front desk staff on duty was very helpful.
Comment from Hotel Management
25-Jun-2016 by EDaigle, Hotel Management
Greetings, Thank you for reviewing your stay. My sincere apologies for the room problem. I'm pleased we were able to take care of getting you another room quickly. Again my apologies and thank your for your patronage.
3out of 5
by A verified traveller

This traveller left a rating score only Posted 27-Mar-2016 on Hotels
3out of 5
by A verified traveller

Posted 26-Mar-2016 on Hotels
Comment from Hotel Management
04-Jun-2016 by EDaigle, Hotel Management
Hello, Thank you for taking time to rate your stay at our hotel. My apologies that you weren't completely satisfied with the visit. I hope you will give us another opportunity if you return to Wichita. Safe travels.
5out of 5
by Joe from Hastings NE

Fall Out Boy concert

Posted 25-Mar-2016 on Hotels
Stayed here for a Fall Out Boy concert at the event center. Was great place overall and was great for our kids to play in the pool
Comment from Hotel Management
04-Jun-2016 by EDaigle, Hotel Management
Hi Joe, Thank you for taking time to complete a review. Glad you stayed with us for the concert. Everyone we spoke to enjoyed the show. We sincerely appreciate your patronage and hope you enjoy the Summer.
5out of 5
by A verified traveller

Posted 23-Mar-2016 on Hotels
We enjoyed our stay.
4out of 5
by A verified traveller from kansas city

Nice hotel. Close to downtown

Posted 22-Mar-2016
Pros: Clean. Beds very comfortable. Breakfast great
Cons: More carts and loading info
Location: Close to downtown and the arena
The only disadvantage is the parking. Not many places to unload the car and not enough carts. Parking is in the building next door with stairs to climb down after you park the car
Comment from Hotel Management
04-Apr-2016 by EdD, Hotel Management
Hello Linda, Thank you for providing a review of your stay. It's great to see that overall you enjoyed the visit. I know we're limited in parking and unloading options, but we feel that the location of the hotel and the amenities we offer like the Fireside lounge help to make us a good choice for travelers. Thank you for staying with us and I hope you have a great Summer.
3out of 5
by Manmeet from Omaha

Posted 21-Mar-2016 on Hotels
Room was ok. The Wifi did not work all the time. We stayed there as it was close vicinity to the museums.