Ratings based on 264 Verified Reviews

4.2 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
2out of 5
by A verified traveller from TULSA OK

Disappointing Stay

Posted 05-Dec-2016
Pros: the breakfast, workout room and pool area
Cons: cleanliness of the room (floor, bedding)
Location: I was in town for my sisters 50th birthday party at Hyde Park
For the price of $140 for the room the last thing I wanted to see when I finally went to bed was two spiders on the pillows of the bed.
Comment from Hotel Management
07-Dec-2016 by GSM/AGM, Hotel Management
Dear Valued Guest, Thank you for taking the time to share your recent experience at the Fairfield Inn & Suites Wichita Downtown with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with our team in an effort to improve our service. Please feel free to reach out to me directly. We would like to make it right with you on your next visit to Wichita.
5out of 5
Recommended
for Everyone
by A verified traveller from Wylie, TX

Enjoyable stay!

Posted 24-Oct-2016
Hotel is clean; staff is friendly & quick to answer questions; breakfast is good-waffles, cereal, fruit, eggs, bacon, yogurt, muffins, juice, milk & coffee. The beds are comfortable; bathroom is clean; decor is a bit Art Deco-not the usual hotel decor. Parking garage is detached-could be a long trip if it's cold out. Enjoyable stay!
Comment from Hotel Management
07-Nov-2016 by GM, Hotel Management
Thank you for taking the time to complete a survey on your recent stay and I am happy to know we had met and/or exceeded your expectations on your traveling experience. Have a great day, Take Care
5out of 5
Recommended
for Everyone
by A verified traveller from US

Great hotel

Posted 24-Oct-2016
Pros: The bed was very comfortable. The room was clean and quiet. The breakfast was great.
Cons: There was nothing I didn't like. Some people complain in their reviews about the parking. I didn't think the parking was an issue at all. It's downtown so they have a parking garage next door and it worked out just fine.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 17-Oct-2016 on Hotels
5out of 5
Recommended
for Everyone
by A verified traveller

Wish I stayed longer

Posted 14-Oct-2016
Location: Great location and near the airport and downtown.
Perfect for business travelers. Breakfast was great unless you want more than the continental! + scrambled eggs, bacon, sausage and potatoes. They even had a waffle maker. The bed was very comfortable as well as the bedding.
4out of 5
Recommended
for Everyone
by A verified traveller

Friendly staff goes over and above!

Posted 11-Oct-2016
Pros: The staff was very friendly and took good care of us.
Cons: Worst sofa bed ever. If it is listed as a sleeping option it should be able to sleep on.
Location: Intrust arena
Our room was nice, but the sofa bed was terribly uncomfortable and dirty.
5out of 5
Recommended
for Everyone
by A verified traveller from M, Colorado

Visiting from Colorado

Posted 28-Sep-2016 on Orbitz
I chose this location as it was close to relatives homes and we are out of state. I liked the hotel/amenities and location. We were travelling with a 2 yr old and he liked here! Parking garage needs a connecting breezway/walkway to hotel though. Thats the only thumbs down. (parking)
Comment from Hotel Management
01-Oct-2016 by GM, Hotel Management
Dear Valued guest, Thank you for taking the time to complete a review on your recent stay at the Fairfield Inn & suites Wichita Downtown. I am happy to know we have met and/or exceeded our guests' expectations and took note of your concerns you have with the property's parking. Thanks again for your valued feedback and hope to serve you again whenever your travels bring you back to the Wichita Area!
4out of 5
by A verified traveller

Posted 28-Sep-2016 on Hotels
We had a King room and it was very small. Staff, however, was very friendly. Nick drove me to the airport and was awesome! Breakfasts were good.
Comment from Hotel Management
01-Oct-2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you for taking the time out of your busy, everyday life to complete a review on your recent stay at the Fairfield Inn & Suites Wichita Downtown. I am happy to know are staff took good care of you during your recent stay and we have met and/or exceeded our guests' expectation. I am sorry we did not have a bigger room to offer you during your travels. Thanks again for your feedback and hope you to choose to stay with us again whenever your travels bring you back to the Wichita area.
5out of 5
by A verified traveller

Great place to stay!

Posted 25-Sep-2016 on Hotels
We enjoyed our stay here. Attended a concert and the hotel's location was great. We also enjoyed the lounge. Shawna was great with us all after the concert. She stayed past closing time and she was super nice.
Comment from Hotel Management
01-Oct-2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you for taking the time to complete a review on your recent stay at the Fairfield Inn & Suites Wichita Downtown. I am happy to know our staff has taken good care of you during your stay and to know that we have met and/or exceeded our guests' expectations. We strive to make each of our guests have a memorable experience during their travels. I will follow up with Shanna so she too knows what a great experience she provided to a valued guest. Thanks again for your feedback.
2out of 5
by A verified traveller

Spend A Little More and Stay Somewhere Else

Posted 24-Sep-2016 on Hotels
The room had a terrible odor. Limited parking to unload your luggage. Had to park in the parking garage on the 3rd floor, walked down 3 flights of stairs hauling the luggage from the parking garage, went to the bar to have a drink but the bartender never asked if we needed anything so we left. She seemed to be to engaged in others and their needs. The breakfast had watery eggs. We bought water after the concert at the front desk and had to use a credit card instead of cash for a $5 purchase because they had already counted down their drawer. The room was about as big as a Cracker Jack box and way over priced. I would not recommend staying here. Spend a little more and go to the Hyatt if you have an event in downtown Wichita.
Comment from Hotel Management
25-Sep-2016 by General Manager, Hotel Management
Thank you for taking the time to complete a review in regards to your recent stay at the Fairfield Inn & Suites Wichita Downtown. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues you had during your stay. It saddens me to know that we did not meet these expectations our valued guests well deserve. We have shared your feedback with the appropriate hotel team to ensure that this were isolated issues and to make sure all of our guest's leave satisfied.