Ratings based on 289 Verified Reviews

4.2 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Customer Service is excellent!!

Posted 06-Apr-2017
I really enjoyed my stay, the staff was so helpful and accommodating.
Comment from Hotel Management
10-Apr-2017 by GM, Hotel Management
Thanks so much for taking the time out of your busy schedule to complete a review. We value all of our guests feed back and it pleases me to know that the staff here took great care of your needs during your stay. The team here works really hard to make sure you have a stress free stay. I will share your feedback with the team so they too know they had made a difference. Thanks Again and Take Care
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Mar-2017
Decent, clean, quiet. Staff was very friendly. Parking is a little inconvenient but I've had worse.
Comment from Hotel Management
25-Mar-2017 by CJ, Hotel Management
We thank you for taking the time out of your busy daily schedule to complete a review. We value all of our guest feedback and really appreciate it. It pleases me to know that the team's service to you had met and/or exceeded our guest's expectation. Thanks again and Take Care
4 out of 5
Recommended
for Everyone
by A verified traveller

Hotel ok guests noisy

Posted 07-Mar-2017
Guest above our room to noisy and the front desk response almost was it is ok to be noisy, it is Saturday and people Come and leave
Comment from Hotel Management
12-Mar-2017 by GM, Hotel Management
Thank you for taking the time to complete a review and letting us know of your concerns. We value all of our feedback and will be shared with the team here. Thanks again and Take Care
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 04-Mar-2017
Hotel was nice. Rv in room and dresser did not work. Staff was great
Comment from Hotel Management
04-Mar-2017 by GM, Hotel Management
Thank you for staying with us and we value your feedback. We will look into the issues you had with your room right away and thank you for letting us know. I am happy to hear the team here took good care of you during your recent stay and met and/or exceeded your expectations. Thanks again and Take Care
4 out of 5
by Vilma

Very clean

Posted 17-Feb-2017 on Hotels
Great location
Comment from Hotel Management
19-Feb-2017 by General Manager, Hotel Management
Thank You for taking a little time out of your busy schedule to complete a review. We greatly appreciate it and value all of our guests feedback. Take Care and hope you choose to stay with us again if your travels ever bring you back to the Wichita Area.
4 out of 5
by denny

Posted 06-Feb-2017 on Hotels
Comment from Hotel Management
13-Feb-2017 by General Manager, Hotel Management
Thank you for taking the time to complete a review of your recent stay here and it pleases me to know we had met and/or exceeded our guest's expectations during their stay. If your travels ever bring you back to the Wichita Area, I hope you choose to stay with us again. Take Care
4 out of 5
Recommended
for Everyone
by A verified traveller from KCK

Nice hotel close to concert venue.

Posted 06-Feb-2017
Pros: Comfortable beds
We enjoyed our stay. The room was nice, comfortable and clean. The hotel was very accessible and close to our concert venue.
Comment from Hotel Management
13-Feb-2017 by CJ, Hotel Management
Thank you for taking the time to complete a review of your recent stay here and it pleases me to know we had met and/or exceeded our guest's expectations during their stay. Hope you all were able to enjoy the concert as I heard this too was a great a concert. If your travels ever bring you back to the Wichita Area, I hope you choose to stay with us again. Take Care
4 out of 5
by A verified traveller

Posted 05-Feb-2017 on Hotels
No fridge or microwave if staying multiple days
Comment from Hotel Management
13-Feb-2017 by General Manager, Hotel Management
Dear Valued Guest, Thank you for taking the time to complete a review on your recent stay with us, we really appreciate all of our guest's feedback. I apologize for not having fridges and microwaves in all of our standard rooms as we do only have these available in all of our suites. This is one amenity that we are looking at in the near future. Thanks again and Take Care
5 out of 5
by James

Great place to stay

Posted 05-Feb-2017 on Hotels
Great stay. Everything was in walking distance. Would definitely recommend.
Comment from Hotel Management
13-Feb-2017 by General Manager, Hotel Management
Thank you for taking the time to complete a review of your recent stay here and it pleases me to know we had met and/or exceeded our guest's expectations during their stay. if your travels ever bring you back to the Wichita Area, I hope you choose to stay with us again. Take Care
4 out of 5
by Deborah

Nice quiet stay

Posted 05-Feb-2017 on Hotels
The room was clean. Everyone was nice. I wish there would have been a walk way directly from the garage to the hotel.
Comment from Hotel Management
13-Feb-2017 by General Manager, Hotel Management
Dear Valued Guest, Thank you for taking the time to complete a review on your recent stay here at the Fairfield Inn & Suites Wichita Downtown. We appreciate all of our guests feedback and hope you choose to stay with us in the future if your travels ever bring you back in the Wichita area. Take Care