okay hotel for a Fairfield
This hotel was a disappointment on the whole as a Fairfield. The beds were comfortable. The pool was nice, and the staff were friendly and helpful. Everything was clean. I haven't had a room without a microwave in years and the one in the food area was broken. The waffle makers did not work properly and there was no spray to prevent waffle batter from sticking with the one that did. Parking was strange. You had to park on a main, busy street to register, load and unload your car and then park in an adjacent parking structure on the 2nd floor or above but make sure you weren't parked in front of the condo entrances. Then you had to go downstairs and out the parking structure to the hotel entrance. Not impressed with parking, especially when you have small children. On the whole, the hotel itself was comfortable, nice, and quiet.
Comment from Hotel Management
08-Apr-2018 by Nic - AGM, Hotel Management
Thank you for taking the time to share your recent experience at the Fairfield Inn & Suites Wichita Downtown with us.
We apologize for any inconvenience you may have encountered during parking in the garage. During your next visit, feel free to park in front of the hotel during check in and check out to make loading and unloading a little easier before parking. Our front desk staff will go over all of the parking details at check in and answer any questions that you may have.
Although we fell short of meeting your expectations during your past stay, I hope you will consider Fairfield Inn & Suites Wichita Downtown on your next visit to Wichita so that we can better deliver upon the guest experience you deserve.