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"Turned up early . Was alowed to book in earlier. Verry thankful for that . Kitchen had minimal stuff in it stove top not working to well. But all sorted "

"Yes"

"Room is very clean. Luke handled our check in for our late arrival and greeted us as we were arriving. Helped us with getting our key from lock box and with a great parking spot! And a bottle of wine awaiting for us in our room, too! How kind and thoughtful! Also Luke had met our request for extra pillows, and left a trolly in our room so we could get all our luggage etc from our car to our room!"

"Great stay"

"Very clean but sink and carpet stains"

"I really like Grand Hotel, Whangarei. They were badly let down by Expedia, however. Having made a reservation through Expedia and having received emailed confirmations, on my arrival at Grand Hotel, the staff had not the foggiest idea I was coming. It was only through their efforts I was accommodated."

"The Management were very accommodating when I had made an error with the reservation."

"Online info to contact hotel direct - very poor. On arrival, grateful to considerate receptionist for moving two senior guests to a room not requiring stairs. A microwave and bottle of cold water in the room would be helpful especially when arriving after dining room closed. "

"Had a choice to stay here while visiting Whangarei. The room was tidy, and the bed was super comfy. As a solo traveller, I found the location very handy and felt totally safe. Heaps of parking right outside, which was sweet as. The staff are absolute legends, so helpful and friendly. Cheers for the great hospitality!"