Find Spa Hotels in Western Nicaragua

"There costumer service toward the costumers was really bad. My reservation was for a bigger room but I got an small one. The front desk could not help me because they were all book. They clearly made a mistake and they said, I was the one who made it. Also they wanted me to charge me more money. Awful staff and costumer service."

"Excelente desayuno"

"Very good location, clean room, easy check in / check out, but with one issued while walking in the hallway on my way to the bar one of the security ask me if I was a guest there and felt kind discriminated lucky the front lady who saw me check in was passing by and she apologized. Need to be more careful and not to judge just because of apparence."

"In an all-inclusive resort, I expect to have food at all times. We showed up at 5 pm hungry from the airport and were told dinner is till 7 pm. There is no other option but to wait because there are no additional restaurants to buy food or snacks. My room shower overflowed and all the room floor got wet; I had to call the front desk and have maintenance come to fix it and dry the floor. The door key kept getting inactive, so it’s not up to date like other inclusive hotels around the world. At the end, we ended up leaving for Managua and not staying the full length we actually booked for."

"General feel of the place and we got kicked put"