Find Family-Friendly Hotels in Western Massachusetts, MA

"Very clean and comfortable. Kind and courteous staff."

"Nice hotel. Beds were comfortable "

"Very friendly girl at the check-in who moved us (essentially upgraded us) to a suite after our initial room smelled of lingering cigarette smoke. She was very patient about my paranoia over the pilot light/flame in the room's fireplace. Great experience."

" The friendliness and excellent service received from the staff. While we stayed at the Yankee, we expected a delivery from UPS and the staff at the registration ensured that we would be informed as soon as it arrived at the Yankee. There was a delay from UPS and it caused us some stress. The Yankee staff made sure we were kept informed of the delivery. Their concern was greatly appreciated. Thank you."

"Third time staying love the pool, and the staff is always ready to help with a smile. This has become our family’s spot. Kudos to housekeeping for the great job they do. A++"

"We could use the pool and other amenities available prior to our room being available. It was great to sit outside have dinner whilst listening to live music."

"Great place"

"Everything was great "

"Garbage can could be moved so not by door. Kind of in the way as you are trying to get into door and always over flowing with stinky garbage and cigarettes. "