West Stour Holidays from £219

The room was newly renovated and very clean. There are no staff on-site, but communicating with the concierge was easy.

There was a very nice person at the front desk for check in and who also helped to try and find the heater switch. Room was so very small and the bed placed right by the wall and window. Could not tuck in the duvet and it kept falling off. Radiator not accessible, staff tried to help but fortunately it got warmer so did not need it the second day. Underground station is very close and there is a wide diverse variety of restaurants close to the hotel Can hear the underground trains from the room, but not too bothersome. Creaky stairs outside my room I think too expensive for this size room and I am sure the larger rooms are more comfortable

the rooms are spacious and the location is very convenient for me. the staff is really attentive and polite.

Room was ok. The slight step up into the bathroom nearly broke my toes. We were greeted very coldly as we arrived before check in time. Getting the codes to gain access could have been smoother.

Clean and quiet. There were a couple of issues but overall good value for the money. Right near the west end. Tube station around the corner. Nice staff.