West Point Holidays from £739

The pool was not open and there was no restaurant on site as listed.

Great staff and attitude toward customers.

The property was average and worked for what we needed for a few days. The kitchen and overall space was clean and parking was easy. The property shows some wear and tear - window screens torn or missing, one bathroom door was broken and had small nails poking out, one shower door stuck and was loud to open. The walls, doors and floors were very thin and we could hear every footstep and conversation from both the neighbors across the hall and upstairs. One bed was decent but all sheets were scratchy and low quality; we ran to the nearby Target for blankets. The booking is listed as a deluxe townhouse, but it is more of an apartment - two bedrooms all on one floor, no second floor. Had we known that, we likely would have selected a different space.

A very nice place family oriented to relax.

I really enjoyed my experience at this property, and my family appreciated everything it had to offer. I believe the office representative who assisted me was LaRhonda, and she was fantastic! If we hadn't had such a packed family vacation itinerary, I would have made time to learn more about purchasing a timeshare.