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Reviews of Motel 6 Riviera Beach, FL

2 out of 5
Motel 6 Riviera Beach, FL
3651 W Blue Heron Blvd, I-95 & Blue Heron Blvd, Riviera Beach, West Palm Beach, FL

Reviews

5.4
Rating 10 - Excellent. 133 out of 1002 reviews" "
Rating 8 - Good. 146 out of 1002 reviews" "
Rating 6 - Okay. 225 out of 1002 reviews" "
Rating 4 - Poor. 187 out of 1002 reviews" "
Rating 2 - Terrible. 311 out of 1002 reviews" "

5.6/10

Cleanliness

6.2/10

Staff & service

5.0/10

Amenities

5.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andile

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet place
Stayed 1 night in Apr 2024

2/10 Terrible

Destiny

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The walls was thin.the bathroom was horrible paint chipping everywhere and shower was not clean and water smelt like sewer. Front desk was banging on door and calling during check out,terrible experience.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 30 Apr 2024
Hi Destiny, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

4/10 Poor

Sean

Stayed 1 night in Mar 2024

10/10 Excellent

robert

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 3 nights in Mar 2024
Response from Brand Experience Team on 25 Mar 2024
Hi Traveler,Thank you for the perfect rating!! Maz K.#Team6

2/10 Terrible

Kathryn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 21 Mar 2024
Hi Kathryn, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

2/10 Terrible

Shynice

Travelled with family, Travelled with family and small children
This is Crack Motel not for families.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 19 Mar 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Hector

Disliked: Cleanliness, staff & service, property conditions & facilities
Bathroom was dirty and a/c didn’t work
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 29 Feb 2024
Hi Hector,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

8/10 Good

Ted

Liked: Staff & service, amenities
The gentleman who was working the front desk was outstanding. He deserves a raise!!!!!!!
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 21 Feb 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Douglas

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

BRIAN

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this place
Room was filthy.. shower was so awful I didn’t use it. Lots of noise outside.. kept waking me up. Called front desk to see if they could do something about the noise and front desk staff got super defensive and copped and attitude with me. Awful experience
Stayed 1 night in Dec 2023

8/10 Good

Judy

Stayed 1 night in Dec 2023

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty cool
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 23 Dec 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

2/10 Terrible

Neyna

Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely horrific!
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 5 Dec 2023
Hi Neyna,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

4/10 Poor

Decienda

Stayed 2 nights in Oct 2023

2/10 Terrible

crystal

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Patricia

Travelled with pets, Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Front desk very nice
Stayed 4 nights in Sep 2023
Response from Brand Experience Team on 29 Sept 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Linda

Stayed 1 night in Jul 2023

6/10 Okay

Ronnie

Business traveller
Switched rooms
Won’t stay here again. It needs to be cleaned up in all areas.
Stayed 1 night in Jun 2023
Response from Nancy Y. on 7 Jul 2023
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

4/10 Poor

EDWARD

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Leak in the bathroom toilet. Woke up to 2 roaches crawling on the bed. This was very disturbing.
Stayed 1 night in Jun 2023
Response from Brand Experience Team on 21 Jun 2023
Hi Edward,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

10/10 Excellent

Alexandria

Travelled with family
Liked: Staff & service, property conditions & facilities
Peaceful
Stayed 1 night in May 2023
Response from Brand Experience Team on 15 Jun 2023
Hi Alexandria,Thank you for the perfect rating!!Lilith#Team6

6/10 Okay

Sharon

Business traveller
There are many drug dealers and hookers freely sharing their needs and wants...I was scarec to death
Stayed 1 night in May 2023
Response from Brand Experience Team on 2 Jun 2023
Hi Sharon, We would like to discuss your experience with you further and ask that you reach out to our Guest Relations Team by using the Contact Us feature on our website to connect with us. Maz K. #Team6

10/10 Excellent

rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Darline

Stayed 1 night in Apr 2023

10/10 Excellent

Tara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always have a great experience.
Stayed 1 night in Apr 2023
Response from Brand Experience Team on 11 May 2023
Hi Tara,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 Excellent

Blaze

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

6/10 Okay

Jaleka

Stayed 4 nights in Apr 2023

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 1 night in Apr 2023

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty
Response from Brand Experience Team on 17 Apr 2023
Hi Jason,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

KAREN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

6/10 Okay

nicholas

Liked: Staff & service
There’s a lot going on at all hours at this place
Stayed 2 nights in Mar 2023
Response from Brand Experience Team on 14 Apr 2023
Hi Nicholas,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

Yaireth

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I loved it here, definitely booking at this motel 6 again. The owners live on the property so it is very well looked after. They seem to take pride in their property. I was here alone with my kids most of the trip and wasn’t scared, I would like to see a room with the extra lock on top not broken though. I found the broken latch lock a little unsettling but it was a quiet motel.
Stayed 5 nights in Mar 2023
Response from Brand Experience Team on 5 Apr 2023
Hi Yaireth,We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

10/10 Excellent

Janice, Bethesda

Liked: Staff & service, property conditions & facilities
Could walk to a Wawa :)
Stayed 2 nights in Mar 2023
Response from Brand Experience Team on 30 Mar 2023
Hi Janice,Thank you for the perfect rating!!Maz K.#Team6

2/10 Terrible

Terry

Travelled with partner
Disliked: Amenities, property conditions & facilities
I didn't like the fact that when you took a shower it ran out of the bathroom and into the other part of the room. There were homeless people sleeping on the ground's. We woke up to the smell of India food which is not something that you want to do 1st thing in the morning.
Stayed 6 nights in Mar 2023
Response from Brand Experience Team on 30 Mar 2023
Hi Terry,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another comfortable night
Stayed 1 night in Mar 2023

6/10 Okay

Angela

Travelled with family
Disliked: Cleanliness
Shower had paint peeling. Sprinkler was rusted. The walls were think with numerous coats of paint. Not worth the money. There was a bug in the shower.
Stayed 1 night in Mar 2023
Response from Brand Experience Team on 30 Mar 2023
Hi Angela,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

4/10 Poor

Chris

Disliked: Cleanliness, property conditions & facilities, room comfort
Stay Away
This is a run down hotel. Our room was small and expensive. It was the only place with vacancy that day in the area that wasn’t hundreds of dollars a night. There is no weather stripping on the door and you could see outside around the closed door. Could hear every person walking by and talking. Found a live cockroach on the floor in the morning. Couldn’t get out of there fast enough.
Stayed 1 night in Feb 2023
Response from Brand Experience Team on 22 Mar 2023
Hi Chris,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

10/10 Excellent

Dikenxons

Stayed 1 night in Mar 2023

4/10 Poor

Jan

Travelled with family, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
very crowded room, un comfortable bed, mold in the bathroom ceiling and a feeling of in safe surroundings
Stayed 1 night in Mar 2023
Response from Brand Experience Team on 22 Mar 2023
Hi Jan,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 Good

Garland

Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2023

8/10 Good

Yonoris

Liked: Staff & service
Stayed 1 night in Mar 2023

2/10 Terrible

Charron

Stayed 1 night in Mar 2023

4/10 Poor

Wesley

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Room 111 - Riviera Beach Florida
Our room was so small that it was hard for two people to walk around at the same time. The shower leaked at the bottom when used because there was no silicone sealant. Thus, when done with two showers, the bathroom floor was flooded and slippery. The pool sign stated it was open from "dawn to dusk". However, all three mornings of our stay, the pool did not open until 2 hours after daybreak. On the last night of our stay, a group of about 15 motorcycles pulled into the hotel parking lot at about 10:00 pm and were so loud (both the bikes and the riders) that I couldn't sleep. But the worst part of our stay? We had cockroaches in our room. One was found still alive in the refrigerator. I think I was very generous in my rating, but it was not a pleasant experience at all. So if you want to offer me some sort of credit, I would appreciate it. One positive, the staff was very friendly.
Stayed 3 nights in Mar 2023
Response from Brand Experience Team on 22 Mar 2023
Hi Wesley,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

4/10 Poor

Margaret

Travelled with pets
Disliked: Amenities, property conditions & facilities
No shampoo, conditioner or tissues. No tub and shower was awful. I think there was a hooker in the room above me. Lots of homeless being housed there
Response from Brand Experience Team on 16 Mar 2023
Hi Margaret,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Lilith #Team6

2/10 Terrible

Jennifer

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Mess up my room to no more room owner have refund my money back to my card. Still haven’t been done yet
Stayed 2 nights in Feb 2023
Response from Brand Experience Team on 16 Mar 2023
Hi Jennifer,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

4/10 Poor

Richard

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting!
Stayed 2 nights in Mar 2023
Response from Brand Experience Team on 16 Mar 2023
Hi Richard,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service
Convenient
Stayed 1 night in Mar 2023
Response from Brand Experience Team on 16 Mar 2023
Hi Stephanie,Thank you for positively rating your stay!!Lilith#Team6

6/10 Okay

Shannon

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
No wash cloths or iron in room air conditioning barely worked
Stayed 1 night in Feb 2023