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Reviews of Hawthorn Suites by Wyndham West Palm Beach

3 out of 5
Hawthorn Suites by Wyndham West Palm Beach
301 Lamberton Dr, West Palm Beach, FL

Reviews

8.8

Excellent

Rating 10 - Excellent. 633 out of 1024 reviews" "
Rating 8 - Good. 250 out of 1024 reviews" "
Rating 6 - Okay. 70 out of 1024 reviews" "
Rating 4 - Poor. 35 out of 1024 reviews" "
Rating 2 - Terrible. 36 out of 1024 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Stephen

Business traveller
Disliked: Cleanliness, amenities
The first day the room was not attempted to be clean until 415. When the cleaning staff finally arrived at that time, I told him to leave and come back tomorrow. The next day they showed up at 8:15 in the morning, waking me. Zero consistency to be expected. Furthermore, the bedding was stained and appeared to be less than clean.
Stayed 2 nights in May 2024

10/10 Excellent

Maureen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, delicious breakfast included, very clean. Highly recommend
Stayed 1 night in May 2024
Response from Hawthorn Suites Management on 21 May 2024
It's great to hear that you enjoyed your stay at the Hawthorn Suites by Wyndham and that everything from the accommodations to the breakfast exceeded your expectations. Thank you for staying with us and hope to see you again in the near future!

10/10 Excellent

Armando, Rocklin

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room, we enjoyed having the kitchenette, including the cooktop, fridge and microwave. A ! 👍
Stayed 5 nights in May 2024
Response from Front Desk Supervisor on 20 May 2024
Thank you Armando so much for taking the time to share your positive feedback about your recent stay at our hotel! We're thrilled to hear that you had an enjoyable experience with us. Our team works hard to provide exceptional service and create a comfortable environment for all our guests, so it's always rewarding to receive such kind compliments. We hope to welcome you back again in the future for another wonderful stay! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.

10/10 Excellent

KEBREAB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay and will return for my next diving trip. It is 15 minutes from the airport, and 15 minutes from the dive shop that I used. The property was clean and conveniently located with quick and easy access to the highways.
Stayed 3 nights in May 2024
Response from Front Desk Supervisor on 20 May 2024
Thank you Kebreab so much for taking the time to share your positive feedback about your recent stay at our hotel! We're thrilled to hear that you had an enjoyable experience with us. Our team works hard to provide exceptional service and create a comfortable environment for all our guests, so it's always rewarding to receive such kind compliments. We hope to welcome you back again in the future for another wonderful stay! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.

8/10 Good

John, Poway

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient parking and close to the outlet mall
Stayed 1 night in May 2024
Response from Front Desk Supervisor on 20 May 2024
Thank you John so much for taking the time to share your positive feedback about your recent stay at our hotel! We're thrilled to hear that you had an enjoyable experience with us. Our team works hard to provide exceptional service and create a comfortable environment for all our guests, so it's always rewarding to receive such kind compliments. We hope to welcome you back again in the future for another wonderful stay! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.

10/10 Excellent

Todd, Summerville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location near the interstate and good shopping nearby. Excellent place to stay as rooms are big and well maintained.
Stayed 1 night in May 2024
Response from Front Desk Supervisor on 20 May 2024
Thank you Todd so much for taking the time to share your positive feedback about your recent stay at our hotel! We're thrilled to hear that you had an enjoyable experience with us. Our team works hard to provide exceptional service and create a comfortable environment for all our guests, so it's always rewarding to receive such kind compliments. We hope to welcome you back again in the future for another wonderful stay! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at this hotel. It was safe, and everyone was friendly. The sheets were fresh, and towels were delivered daily. Best of all, it was right next to my son’s condominium, which I hadn’t realized when I originally booked. We will definitely be back. Special thanks to Shamika, Tamaya, and Edmond for their amazing service!
Stayed 4 nights in May 2024
Response from Front Desk Supervisor on 17 May 2024
Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel! We're thrilled to hear that you had an enjoyable experience with us. Our team works hard to provide exceptional service and create a comfortable environment for all our guests, so it's always rewarding to receive such kind compliments. We hope to welcome you back again in the future for another wonderful stay! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great! Very quiet and easy to park. Great location. We will definitely be back. Thank you.
Stayed 4 nights in May 2024
Response from Hawthorn Suites Management on 16 May 2024
Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel! We're thrilled to hear that you had an enjoyable experience with us. Our team works hard to provide exceptional service and create a comfortable environment for all our guests, so it's always rewarding to receive such kind compliments. We hope to welcome you back again in the future for another wonderful stay! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.

8/10 Good

Bretigny

Travelled with partner
Liked: Amenities, property conditions & facilities
This was at one time a beautiful hotel. That being said, it appears they haven’t kept up with much needed repairs/maintenance. It was clean but dated. There was a sketchy looking man sitting on the trunk of his car when we left at 10pm and he was still there at 11:30 close to the entrance of the parking area. The shower curtain rod was pulled out of the tiled wall and was just hanging there. The cleaners HAD to have noticed it as we couldn’t keep the curtain closed. There was mold in some of the caulking. The person that checked us in was CLEARLY under the influence of something and could barely communicate. It’s really a shame because you can tell at one point this used to be a really beautiful place.
Stayed 2 nights in May 2024
Response from Hawthorn Suites management on 16 May 2024
I'm sorry to hear that you were not satisfied with your stay. Thank you for letting us know what issues you encountered during your stay so that we can address them properly.

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the nicest hotel I have stayed at. The breakfast was amazing. The staff were always friendly and accommodating. Very clean and quiet. I will definitely be staying here again!
Stayed 4 nights in May 2024
Response from Front Desk Supervisor on 13 May 2024
Thank you, Kristen, for the great ratings and review! We are pleased you enjoyed your suite accommodations, breakfast, and property. We are glad that you were able to find everything convenient! Thank you from the Hawthorn Suites By Wyndham West Palm Beach! We hope to welcome you back again!

10/10 Excellent

Lena, Sanibel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, good breakfast, helpful staff
Stayed 1 night in May 2024
Response from Front Desk Supervisor on 13 May 2024
Thank you, Lena, for the great ratings and review! We are pleased you enjoyed your suite accommodations, breakfast, and property. We are glad that you were able to find everything convenient! Thank you from the Hawthorn Suites By Wyndham West Palm Beach! We hope to welcome you back again!

10/10 Excellent

vladimir

Liked: Cleanliness, staff & service, property conditions & facilities
Did a very good job with customer service room was clean housekeeping was on time. Great experience.
Stayed 2 nights in May 2024
Response from Front Desk Supervisor on 10 May 2024
Thank you, Vladimir, for the great ratings and review! We are pleased you enjoyed your suite accommodations, breakfast, and the property. We are glad that you were able to find everything convenient! Thank you from the Hawthorn Suites By Wyndham West Palm Beach! We hope to welcome you back again!

10/10 Excellent

Jair Barreto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Front Desk Supervisor on 9 May 2024
Thank you, Jair, for the great ratings and review! We are pleased you enjoyed your suite accommodations, breakfast, and property. We are glad that you were able to find everything convenient! Thank you from the Hawthorn Suites By Wyndham West Palm Beach! We hope to welcome you back again!

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculately clean, large well-equipped suite. Though I appreciated the end unit for the extra natural daylight, the road noise emanating through the bedroom window, necessitated sleeping with earplugs. Very surprised at lack of magnifying mirror at bathroom vanity.
Stayed 1 night in May 2024
Response from Front Desk Supervisor on 8 May 2024
Thank you, Judy, for the great ratings and review! We are pleased that you enjoyed your suite accommodations and property. We are glad that you were able to find everything convenient! We would also like to thank you for your feedback on some of the features in your room this information will be shared with our housekeeping, maintenance, and management team to better enhance our services. Thank you from the Hawthorn Suites By Wyndham! We hope to welcome you back again!

8/10 Good

Jair

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Front Desk Supervisor on 9 May 2024
Thank you, Jair, for the great ratings and review! We are pleased you enjoyed your suite accommodations, breakfast, and property. We are glad that you were able to find everything convenient! Thank you from the Hawthorn Suites By Wyndham West Palm Beach! We hope to welcome you back again!

10/10 Excellent

william

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WE STAYED FOR A WEEK AT THIS PROPERTY. CONVIENT,EASY SAFE PARKING,CLEAN, GREAT STAFF, BREAKFAST OKAY, OVERALL WOULD STAY THERE AGAIN
Stayed 5 nights in Apr 2024
Response from Front Desk Supervisor on 5 May 2024
Thank you, William, for the great ratings and review! We are pleased that you enjoyed your suite accommodations, breakfast, and the property. We are glad that you were able to find everything convenient! Thank you from the Hawthorn Suites By Wyndham West Palm Beach! We hope to welcome you back again!

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Front Desk Supervisor on 6 May 2024
Thank you, Samantha, for the great ratings and review! We are pleased you enjoyed your suite accommodations, breakfast, and property. We are glad that you were able to find everything convenient! Thank you from the Hawthorn Suites By Wyndham West Palm Beach! We hope to welcome you back again!

10/10 Excellent

Melanie, Panama City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the room design with a sitting area and kitchenette. Everything was clean and the staff are friendly and helpful. We also enjoyed the breakfast bar.
Stayed 1 night in Apr 2024
Response from Front Desk Supervisor on 5 May 2024
Thank you, Melanie, for the great ratings and review! We are pleased that you enjoyed your suite accommodations, breakfast, and property. We are glad that you were able to find everything convenient! Thank you from the Hawthorn Suites By Wyndham West Palm Beach! We hope to welcome you back again!

10/10 Excellent

SERGE

Travelled with partner
Liked: Cleanliness, staff & service
VERY CLEAN AND POLITE STAFF
Stayed 1 night in Apr 2024
Response from Hotel Management on 3 May 2024
Thank you, Serge, for the excellent ratings and feedback. We are pleased that you enjoyed your stay and hope to welcome you back again.

6/10 Okay

Michael

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities
The property had easy access to the area. The breakfast options were limited and basically the same daily. Embassy Suites offers a better option even if slightly more expensive. Hot food was luke warm and over cooked. Really nothing to add to your oatmeal.
Stayed 4 nights in Apr 2024
Response from Hotel Response on 3 May 2024
Thank you, Michael, for taking the time to provide your feedback which will be shared with our Management team to better enhance our guest's experience.

8/10 Good

Arlette

Stayed 2 nights in Apr 2024

8/10 Good

Marlys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious suite.
Stayed 1 night in Apr 2024
Response from Front Desk Supervisor on 2 May 2024
Thank you, Marlys, for the great ratings and review! We are pleased that you enjoyed your suite accommodations, breakfast, and property. We are glad that you were able to find everything convenient! Thank you from the Hawthorn Suites By Wyndham West Palm Beach! We hope to welcome you back again!

10/10 Excellent

Renae, Johnston

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When my travel plans changed, the staff were able to adjust my check-in date so that I didn't have to pay for a night when I wasn't staying at the property. It helped that I didn't prepay.
Stayed 3 nights in Apr 2024
Response from Front Desk Supervisor on 2 May 2024
Thank you, Asha, for the great ratings and review! We are pleased that you enjoyed your suite accommodations, breakfast, and property. We are glad that you were able to find everything convenient! We are glad the front desk was able to accommodate you and your reservation change. Thank you from the Hawthorn Suites By Wyndham West Palm Beach! We hope to welcome you back again!

10/10 Excellent

Felicia Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great shuttle service and daily breakfast.
Stayed 3 nights in Apr 2024
Response from Front Desk Supervisor on 30 Apr 2024
Thank you, Felicia, for the great ratings and review! We are pleased that you enjoyed your suite accommodations, breakfast, and property. We are glad that you were able to find everything convenient! Thank you from the Hawthorn Suites By Wyndham West Palm Beach! We hope to welcome you back again!

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk Supervisor on 2 May 2024
Thank you, Amy, for the great ratings and review! We are pleased that you enjoyed your suite accommodations, breakfast, and property. We are glad that you were able to find everything convenient! Thank you from the Hawthorn Suites By Wyndham West Palm Beach! We hope to welcome you back again!

8/10 Good

Lakechia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The is a beautiful in person as it is on their website. My check in was great the evening Crew that checked us in was wonderful, we were welcomed with smiles from both of them.The housekeeper staff was courteous, polite,very friendly and helpful.Now lets talk about the kitchen staff and breakfast. The host was very polite and friendly and she kept a smile even though she was a little irritated. But she handled it with stride. But the bald head lady is a hag and has a nasty attitude but she couldn't shake me at all, I said the eggs were too watery and the that we had two morning in a row was burnt and dry. The fruit and other food selections were great. Then the oatmeal tasted like wood the lady can't cook even with instructions., we finally had a good breakfast on Monday our last day, we where there for 4 days and three nights. Overall it was good and we will return,the rooms are immaculate and beds OMG. WONDERFUL.i wanted to give 5 stars because everyone else does a great job at keeping up the needs of the guest. But that kitchen needs a better cook with a better attitude towards the guest because if we don't rent the rooms then she wouldn't have a job. Not their anyways.
Stayed 3 nights in Apr 2024
Response from Front Desk Supervisor on 2 May 2024
Thank you, Lakechia, for the great ratings and review! We are pleased that you enjoyed your suite accommodations and property. We are glad that you were able to find everything convenient! We would also like to thank you for your feedback on our breakfast staff we would like to apologize for her behavior we will be sharing this information with our management team to better enhance our services. Thank you from the Hawthorn Suites By Wyndham! We hope to welcome you back again!

6/10 Okay

Karl

Travelled with family, Business traveller
Disliked: Property conditions & facilities
Our room was in need of some repair, Bathroom tile in front of toilet was in disrepair, Wallpaper on walls are peeling, drawer was broken in the tv stand dresser, dirty spots/ discoloration in various parts of the room around framing , curtains, and on walls.
Stayed 1 night in Apr 2024
Response from Front Desk Supervisor on 2 May 2024
Thank you for taking the time to tell us about your experience at Hawthorn Suites by Wyndham West Palm Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear about the status of your room. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Hawthorn Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Autumn

Travelled with family
Liked: Cleanliness, amenities
Beautiful hotel and very clean. Pretty good breakfast too. Very friendly staff
Stayed 1 night in Apr 2024
Response from Front Desk Supervisor on 30 Apr 2024
Thank you, Autumn, for the great ratings and review! We are pleased that you enjoyed your suite accommodations, breakfast, and property. We are glad that you were able to find everything convenient! Thank you from the Hawthorn Suites By Wyndham West Palm Beach! We hope to welcome you back again!

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. All areas of the hotel were spacious and clean. Would stay again.
Stayed 2 nights in Apr 2024
Response from Front Desk Supervisor on 30 Apr 2024
Thank you, Kelly, for the great ratings and review! We are pleased that you enjoyed your suite accommodations, breakfast, and property. We are glad that you were able to find everything convenient! Thank you from the Hawthorn Suites By Wyndham West Palm Beach! We hope to welcome you back again!

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel foot location and friendly staff
Stayed 1 night in Apr 2024
Response from Front Desk Supervisor on 30 Apr 2024
Thank you, Kimberly, for the great ratings and review! We are pleased that you enjoyed your suite accommodations, breakfast, and property. We are glad that you were able to find everything convenient! Thank you from the Hawthorn Suites By Wyndham West Palm Beach! We hope to welcome you back again!

10/10 Excellent

Kire

Stayed 2 nights in Apr 2024
Response from Front Desk Supervisor on 17 May 2024
Thank you, Kire, so much for taking the time to share your positive feedback about your recent stay at our hotel! We're thrilled to hear that you had an enjoyable experience with us. Our team works hard to provide exceptional service and create a comfortable environment for all our guests, so it's always rewarding to receive such kind compliments. We hope to welcome you back again in the future for another wonderful stay! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.

10/10 Excellent

Darrell B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First stay at a Hawthorn. A very nice hotel. Clean , well appointed rooms. Excellent customer service providing a quality experience.
Stayed 3 nights in Apr 2024
Response from Front Desk Supervisor on 26 Apr 2024
Thank you, Darrell, for the great ratings and review! We are pleased that you enjoyed your suite accommodations, breakfast, and property. We are glad that you were able to find everything convenient! Thank you from the Hawthorn Suites By Wyndham West Palm Beach! We hope to welcome you back again!

10/10 Excellent

Christy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was beautiful, very clean, staff was great and very helpful. I wish they would add more alcohol selections to the bar and add bacon to the breakfast buffet.
Stayed 1 night in Apr 2024
Response from Front Desk Supervisor on 26 Apr 2024
Thank you, Christy, for the great ratings and review! We are pleased that you enjoyed your suite accommodations, breakfast, and property. We are glad that you were able to find everything convenient! Thank you from the Hawthorn Suites By Wyndham West Palm Beach! We hope to welcome you back again!

10/10 Excellent

TinaMarie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very good experience during our stay. Extremely clean, quiet and the staff was very helpful and accommodating. ⭐⭐⭐⭐⭐
Stayed 1 night in Apr 2024
Response from Front Desk Supervisor on 24 Apr 2024
Thank you, TinaMarie, for the great ratings and review! We are pleased that you enjoyed your suite accommodations, breakfast, and property. We are glad that you were able to find everything convenient! Thank you from the Hawthorn Suites By Wyndham West Palm Beach! We hope to welcome you back again!

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to 95.
Stayed 2 nights in Apr 2024
Response from Front Desk Supervisor on 24 Apr 2024
Thank you, Lorraine, for the great ratings and review! We are pleased that you enjoyed your suite accommodations, breakfast, and property. We are glad that you were able to find everything convenient! Thank you from the Hawthorn Suites By Wyndham West Palm Beach! We hope to welcome you back again!

2/10 Terrible

Randy

Liked: Cleanliness
Disliked: Staff & service
Very rude staff. Breakfast is not good.
Stayed 1 night in Feb 2024
Response from Front Desk Supervisor on 26 Apr 2024
Thank you for taking the time to tell us about your experience at Hawthorn Suites by Wyndham West Palm Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear about the status of your room. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Hawthorn Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

scott, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk Supervisor on 24 Apr 2024
Thank you, Scott, for the great ratings and review! We are pleased that you enjoyed your suite accommodations, breakfast, and property. We are glad that you were able to find everything convenient! Thank you from the Hawthorn Suites By Wyndham West Palm Beach! We hope to welcome you back again!

10/10 Excellent

Lolita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 3rd time staying at this property. Very nice hotel. Spacious suites and so comfortable with great amenities, courteous and friendly staff, and the food was good as well. I'll definitely stay there again.
Stayed 3 nights in Apr 2024
Response from Front Desk Supervisor on 24 Apr 2024
Thank you, Lolita, for the great ratings and review! We are pleased that you enjoyed your suite accommodations, breakfast, and property. We are glad that you were able to find everything convenient! Thank you from the Hawthorn Suites By Wyndham West Palm Beach! We hope to welcome you back again!

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was fabulous very friendly
Stayed 3 nights in Apr 2024
Response from Front Desk Supervisor on 24 Apr 2024
Thank you, Deborah, for the great ratings and review! We are pleased that you enjoyed your suite accommodations, breakfast, and property. We are glad that you were able to find everything convenient! Thank you from the Hawthorn Suites By Wyndham West Palm Beach! We hope to welcome you back again!

6/10 Okay

Elsie

Stayed 1 night in Apr 2024
Response from Front Desk Supervisor on 9 May 2024
Thank you, Elsie, for the great ratings and review! We are pleased you enjoyed your suite accommodations, breakfast, and property. We are glad that you were able to find everything convenient! Thank you from the Hawthorn Suites By Wyndham West Palm Beach! We hope to welcome you back again!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service but breakfast is not included
Stayed 1 night in Apr 2024
Response from Front Desk Supervisor on 19 Apr 2024
Thank you, Michael, for the great ratings and review! We are pleased that you enjoyed your suite accommodations and property. We are glad that you were able to find everything convenient! We do have complementary buffet style breakfast served every morning. Thank you from the Hawthorn Suites By Wyndham West Palm Beach! We hope to welcome you back again!

10/10 Excellent

Daylin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación muy comoda y limpia. Muy recomendable para familias sobre todo con niños pequeños porque tiene cocina completa, estufa, refrigerador, fregadero. La cocina esta equipada con vasos, platos y cubiertos ademas de algunas casuelas para cocinar. Y tiene tambien liquido de fregar con su esponja. El baño tenia aparte una mesita con su silla y un espejo de pared muy conveniente para maquillarse o peinarse. El shampoo y jabon que suministran es demasiado pequeño y no alcanza para una familia de 4. Desearia que pusieran pomitos un poco mas grandes asi uno evita tener que estar pididendo en el front desk mas articulos de higiene personal. En la sala tiene otro televisor, y tambien tiene closets. Las camas son muy comodas aunque un poco altas pero esta bien. Me gusto que el piso no era alfombra. El desayuno muy bueno tambien. Tienen varias opciones de desayuno. Nos gusto mucho. Todo el pesonal son muy serviciales.
Stayed 1 night in Apr 2024
Response from Front Desk Supervisor on 15 Apr 2024
Thank you, Daylin, for the great ratings and review! We are pleased that you enjoyed your suite accommodations, breakfast, and property. We are glad that you were able to find everything convenient! We love all the details you put for your room thank you! Thank you from the Hawthorn Suites By Wyndham West Palm Beach! We hope to welcome you back again!

10/10 Excellent

Justin

Great
Stayed 1 night in Apr 2024
Response from Front Desk Supervisor on 15 Apr 2024
Thank you, Justin, for the great ratings and review! We are pleased that you enjoyed your suite accommodations, breakfast, and property. We are glad that you were able to find everything convenient! Thank you from the Hawthorn Suites By Wyndham West Palm Beach! We hope to welcome you back again!

10/10 Excellent

huldah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 2 nights in Apr 2024
Response from Front Desk Supervisor on 15 Apr 2024
Thank you, Huldah, for the great ratings and review! We are pleased that you enjoyed your suite accommodations, breakfast, and property. We are glad that you were able to find everything convenient! Thank you from the Hawthorn Suites By Wyndham West Palm Beach! We hope to welcome you back again!

8/10 Good

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
It was a pleasant stay with friendly staff
Stayed 2 nights in Apr 2024
Response from Front Desk Supervisor on 15 Apr 2024
Thank you, Kristin, for the great ratings and review! We are pleased that you enjoyed your suite accommodations, breakfast, and property. We are glad that you were able to find everything convenient! Thank you from the Hawthorn Suites By Wyndham West Palm Beach! We hope to welcome you back again!

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got in to town around 9pm. Check in was quick & easy! Everything was clean. Ran & got something quick to eat & got a charger within 2 minutes from room! Would recommend to anyone!
Stayed 1 night in Apr 2024
Response from Front Desk Supervisor on 13 Apr 2024
Thank you, Emily, for the great ratings and review! We are pleased that you enjoyed your suite accommodations, breakfast, and property. We are glad that you were able to find everything convenient! Thank you from the Hawthorn Suites By Wyndham West Palm Beach! We hope to welcome you back again!

10/10 Excellent

Omayra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place ,cleanliness great
Stayed 1 night in Apr 2024
Response from Front Desk Supervisor on 13 Apr 2024
Thank you, Omayra, for the great ratings and review! We are pleased that you enjoyed your suite accommodations, breakfast, and property. We are glad that you were able to find everything convenient! Thank you from the Hawthorn Suites By Wyndham West Palm Beach! We hope to welcome you back again!

10/10 Excellent

Danielle, Carmel

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn't thrilled with the pool area, it didn't have a great ambience to it. But it was nice and clean.
Stayed 3 nights in Apr 2024
Response from Front Desk Supervisor on 13 Apr 2024
Thank you, Danielle, for the great ratings and review! We are pleased that you enjoyed your suite accommodations and property. We are glad that you were able to find everything convenient! We would also like to thank you for your feedback with the pool this information will be shared with our housekeeping, maintenance, and management team to better enhance our services. Thank you from the Hawthorn Suites By Wyndham! We hope to welcome you back again!

10/10 Excellent

Quan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Great breakfast and very clean. We will be staying here again.
Stayed 3 nights in Apr 2024
Response from Front Desk Supervisor on 12 Apr 2024
Thank you, Quan, for the great ratings and review! We are pleased that you enjoyed your suite accommodations, breakfast, and property. We are glad that you were able to find everything convenient! Thank you from the Hawthorn Suites By Wyndham West Palm Beach! We hope to welcome you back again!

10/10 Excellent

Darleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping made sure that we were comfortable and had enough towels for everyone in the room. We were out during the day and when we returned they came to the room and checked on us to make sure we had enough. We have stayed at a lot of hotels and this is the first time that has ever happened..
Stayed 2 nights in Apr 2024
Response from Janet Sanfilippo / Hawthorn Suites on 10 Apr 2024
Good Afternoon Thank you so much for the comments and the positive review so happy our housekeeping department was able to take care of your request during your stay here with us. I will share this with our Housekeeping Department Thank you for choosing the Hawthorn Suites by Wyndham looking forward to seeing you on your next visit!